Best Cloud Enterprise Search and Generative Answer Platform
What do you like best about the product?
All of the pieces fit well together into a great product. It is easy to use and very quick to get to value. Generative AI works great and is by far the easiest to setup. Customer service is amazing also. Integration to all of the major platforms and easy to extend or customize.
What do you dislike about the product?
Some customers prefer on-premise index and Coveo index is in the cloud, but most of the competition is just using a sandboxed cloud index anyways so it is more your perspective.
What problems is the product solving and how is that benefiting you?
Connecting people to answers and unlocking information. Atomic UI and headless model makes it easy to implement and deploy.