What do you like best about the product?

I had thought this software too good to be true however, it has been monumental in the transformation of our company's video editing workflows. We've a team nationwide and this has saved me a great deal of time and money. We previously were purchasing hard drives, transferring footage to a workable drive and a back-up drive then sending to our editors via post.
Now we simply back-up, create proxy files, and upload to Lucid Link and have editors jumping onto the project immediately.
Game changer!

What do you dislike about the product?

The only downfalls i've found are to do with the user interface of the desktop app. Lucid are naively assuming when it comes to the customers' understanding of applying the product. When setting up, if you're not familiar with coding / computer science terminology you may need assistance to get right from the start. For example; it asks you to define a filespace with a root path. Establishing cache sizes and understanding local pathways i found confusing having only ever used Mac.

What problems is the product solving and how is that benefiting you?

I had thought this software too good to be true however, it has been monumental in the transformation of our company's video editing workflows. We've a team nationwide and this has saved me a great deal of time and money. We previously were purchasing hard drives, transferring footage to a workable drive and a back-up drive then sending to our editors via post.
Now we simply back-up, create proxy files, and upload to Lucid Link and have editors jumping onto the project immediately.
Game changer!