Lumos
Lumos App, Inc.Reviews from AWS customer
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Lumos simplifies identity access governance and is easy to deploy
What do you like best about the product?
Lumos' integration with Okta makes it a breeze to deploy and allows you to quickly roll it out to your organization. Since implementing the tool a month ago we've heard nothing but positive feedback from our end users about how easy Lumos is to navigate and to quickly get the access they need to do their jobs. I couldn't recommend Lumos more.
What do you dislike about the product?
The upsides far outweigh the downsides. Considering how new Lumos (both company and product) there are some missing features, which is to be expected. However, in our experience, the Lumos team has been great to work with. They are listening to our feedback and are quickly able to iterate on enhancement requests and bring them to the product.
What problems is the product solving and how is that benefiting you?
The main problem Lumos has solved for us is providing an access request platform that plays nicely with Okta. In addition to the access request component, we will also be using their access certification as well as SaaS management features in the next few months.
Lumos is already making a big difference for us.
What do you like best about the product?
We are coming from Microsoft Identity Manager. In comparison, the Lumos interface is highly simplified and straightforward allowing end users to find and request exactly what they need at a glance.
What do you dislike about the product?
Simply due to Lumos being new, there are some feature requests we have been working with the team on. They have been highly responsive and we've developed a great collaborative relationship.
What problems is the product solving and how is that benefiting you?
Lumos simply exposes the apps and groups needed to our end users. They don't need to know what to search for as they did previously. They can click the app and make the request without wondering if they've asked for the right access.
Excellent Platform for managing IAM Life cycle management and an amazing team to work with!
What do you like best about the product?
Lumos Self-Service catalog for access and integration with ITSM tools has saved a lot of time for our IT team. It has an amazing UI experience.
Time-based access control makes it easier to manage temporary access. Lumos team is very quick in implementing the features that are requested. They are always ready to jump in and help the customer. Kudos to the entire team.
Time-based access control makes it easier to manage temporary access. Lumos team is very quick in implementing the features that are requested. They are always ready to jump in and help the customer. Kudos to the entire team.
What do you dislike about the product?
There isn't much that you don't like about Lumos. However, Onboarding with birthright access provisioning can be improved. More control for administrator users to self-manage the tool will take the tool a long way.
What problems is the product solving and how is that benefiting you?
Time-based access control and Slack integration for access approval workflow is a win for us. Thumbs up for the 2 features.
Lumos is a Time Saver
What do you like best about the product?
I love that Lumos allows me to see when it comes to our SAAS apps. The visibility was not present in my org before having Lumos.
The easy navigation, and access reviews, and this is just the start, so much more in the pipeline.
The easy navigation, and access reviews, and this is just the start, so much more in the pipeline.
What do you dislike about the product?
Since Lumos is such a new platform, some of the features that would be beneficial to my org are not available as a whole yet. However, what is available to me, has been completely useful, and time saving.
What problems is the product solving and how is that benefiting you?
Lumos is actually helping me understand our current SAAS spend. As well as identifying waste of license in those platforms so we can streamline our spend. This allows up to maximize our usage, and save money with our SAAS to allows to invest that money furtther in to our growth.
Easy SaaS discovery, management and AppStore to manage the SaaS
What do you like best about the product?
How easily integrates with our technology stack. Okta, Slack, Google Workspace, Zoom...
How responsive is their team to accept suggestions, new features...
How responsive is their team to accept suggestions, new features...
What do you dislike about the product?
It's a bit young product, but it's at the same time a big advantage as while they are building the tool it adapts to our company needs.
What problems is the product solving and how is that benefiting you?
Having visibility of the SaaS used per employee, ease the onboarding and offboarding process but the most important one is the AppStore to offer a sanctioned SaaS catalog
Lumos is a great platform for IT and a great team to work with!
What do you like best about the product?
We are a growing startup looking to manage our IT assets and Lumos makes it easy to manage account access, audit reviews, shadow IT accounts and has been more than flexible with us when asking for additional integrations or bug fixing.
What do you dislike about the product?
We haven't run into much that we haven't liked, and when we do the Lumos team is more than happy to set up a time with us to go over whatever issue we are running into.
What problems is the product solving and how is that benefiting you?
We have a tremendous amount of applications under our umbrella of IT and Lumos makes it easy to manage. We are starting to integrate our approval process using Lumos instead of other methods we've used in the past. Access reviews are important for us, Lumos makes it super easy to pull that information when we do our quarterly reviews.
Lumos saves us time.
What do you like best about the product?
Self service of application requests, reporting on access.
What do you dislike about the product?
I wish there was some type of onboarding template where we could suggest apps based on a users title/job role.
What problems is the product solving and how is that benefiting you?
Saving time by eliminating manual tasks.
Creating reports showing an audit of access vs usage, and allowing us to fix that within the console.
Creating reports showing an audit of access vs usage, and allowing us to fix that within the console.
VP, Tech Ops
What do you like best about the product?
Lumos is an application that helps with Onboarding/Offboarding and keeping tabs on all software access requests. This is something unlike any other and should have been in the market years ago.
What do you dislike about the product?
At the moment, features are up and coming so the only downside is that it may or may not meet everyone's needs. That said, Lumos is very eager to listen and so far have implemented new features based on our feedback.
What problems is the product solving and how is that benefiting you?
Onboarding/Offboarding and keeping track of software access requests are the main focus of this platform. Think of it as an app store for your company. Lumos has been helping us streamline the workflow in this area.
Lumos is good. Few more features will make it perfect.
What do you like best about the product?
The match / unmatch feature is the best feature
What do you dislike about the product?
It does not have the functionality to send out reminders
What problems is the product solving and how is that benefiting you?
Lumos automates the access review process and we have been running campaigns automatically now.
Powerful automation and user friendly
What do you like best about the product?
Lumos has a great, easy to use UI and simplies common IT tasks through automation, removing hours of manual work.
What do you dislike about the product?
Nothing, it does exactly what has been designed to do, streamline, simplify, automate.
What problems is the product solving and how is that benefiting you?
IT Vendor Management, Licence Management and Access Management. Lumos has greatly reduced our teams compliance tasks and made it simpler to complete our yearly audit reviews.
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