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Reviews from AWS Marketplace

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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Cody F.

Great insights, at a cost!

  • May 06, 2024
  • Review verified by G2

What do you like best about the product?
Very in depth metrics, traces & monitoring. Helpful when debugging.
What do you dislike about the product?
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
What problems is the product solving and how is that benefiting you?
When debugging a slow part of the application or tracing down a niche bug


    Kristen S.

Easy to track issues

  • May 06, 2024
  • Review verified by G2

What do you like best about the product?
The ability to track issues and relate them to all pieces of my estate plus deployments
What do you dislike about the product?
It takes a while to get used to the navigation of the site.
What problems is the product solving and how is that benefiting you?
Tracking behind the scenes error to front end/user errors.


    Newspapers

Excellent monitoring with hassle-free installation and configuration

  • May 06, 2024
  • Review verified by G2

What do you like best about the product?
The east of configuration and the excellent in-depth information we get from it
What do you dislike about the product?
The only thing that would make it more appealing would be if it cost less
What problems is the product solving and how is that benefiting you?
Insight into site operation


    Veterinary

Easy to integrate with AWS

  • May 05, 2024
  • Review verified by G2

What do you like best about the product?
Easy to integrate with AWS, as well as javascript and PHP apps. Provides lots of detailed information about the operation of apps and cloud services.
What do you dislike about the product?
By default ships a lot of data. Initially difficult to separate the signal from the noise. They have a good online university and support program to help reduce the scope of telemetery.
What problems is the product solving and how is that benefiting you?
Surfacing anomaly alerts in application operations, and providing distributed tracing across microservices architectures.


    Internet

New Relic helps drastically decrease troubleshooting time!!

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
The amazing amount of insight it provides about our servers. We are able to view logs, infrastructure data, IP info, and also monitor key endpoints!
What do you dislike about the product?
Can be slightly cost-prohibitive when needing to have many admin users with a lot of access in a larger company.
What problems is the product solving and how is that benefiting you?
New Relic is helping us monitor our sites, number one... limiting down time, and proactively preventing down time by helping us monitor logs and help review issues that happened and prevent from happening again, and see issues before they arise with key infrastructure monitoring such as CPU/Memory/Disk Space, etc..


    Computer Software

Great tool for diving into DevOps metrics and logs

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Easy access to your huge amount of operational data.
What do you dislike about the product?
Expensive tool that takes some time configuring. License overview a bit difficult to understand.
What problems is the product solving and how is that benefiting you?
We need to observe all components we run in the cloud and always be able to dig into very specific issues. New alRelic is a great tool in that regard.


    Cory C.

New Relic is a go to tool for us in observability

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
New Relic shines in it's ease of integration, data collection and presentation, and it's slick dark theme!
It's an easy tool to get massive amounts of important information on ways to impove our APIs every day.
Integration is simple and swift and the customer service is top notch!
What do you dislike about the product?
Main downside is only the cost really. For smaller companies is can be hard to justify but it is worth it if you can get the confidence in your services.
What problems is the product solving and how is that benefiting you?
New Relic is helping us diagnose bottlenecks in our API response times. We have improved our responses massively and since then our users have seen incredible improvements and quality of our service.


    Ritik V.

Enhancing User Experience

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues


    Trevor B.

New Relic - Happy Developers & Happy Customers

  • May 02, 2024
  • Review verified by G2

What do you like best about the product?
New Relic has saved countless hours in debugging and diagnosing issues with our applications and stack. The insights provided are unparalleled and have enabled us to drastically improve customer experience while reducing needed developer hours.
What do you dislike about the product?
There isn't much to dislike about New Relic. The cost can be steep, but the ROI is huge. The hours saved and the improved customer experience far outweigh any associated costs.
What problems is the product solving and how is that benefiting you?
New Relic has allowed us to identify hidden bottlenecks and address the issues without waiting for customer reports.

Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.

We have reduced downtime and increase customer happiness thanks to New Relic.


    Higher Education

Tolerant product to monitor and tracking issues

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises