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3,184 reviews
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    Affan G.

Effortless Device Testing with BrowserStack

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack for its UI and the ease of access it provides. The reporting features are also pretty good. It's easy for our non-technical team members to use the UI, debug, and look at the results. We've found it easy to set up compared to other options, and their team has been helpful in setting it up for us.
What do you dislike about the product?
I think at the moment, the pricing could have been a little bit cheaper than what we would like. So we have had to reduce our number of panels from five to two because the costing didn't align for us.
What problems is the product solving and how is that benefiting you?
BrowserStack gives me access to multiple real devices on the cloud, which I wouldn't have otherwise.


    Pierre-Emmanuel B.

Quick Learning Curve, Diverse Device Access

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack's cloud-based option great for working efficiently with my team. Its quick and easy learning curve allows us to start working immediately without dealing with complex setup or infrastructure maintenance, which is really valuable. I appreciate the access to over 30,000 devices with the real device cloud app, and Percy is fantastic for functional testing. Overall, BrowserStack makes testing new stuff with my team a much smoother process.
What do you dislike about the product?
Sometimes the translation. Maybe be more accurate on certain type of words or slang.
What problems is the product solving and how is that benefiting you?
BrowserStack's cloud-based option enables efficient teamwork, eliminating complex setup and infrastructure maintenance. The quick learning curve allows the team to start immediately, enhancing collaboration and productivity.


    MUHAMMAD ARFAN SYAHMI BIN MUHAMMAD AZMI M.

BrowserStack: Reliable in-Browser App Testing

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
It really helps me whenever I need to run an app test in a browser. Compared to other platforms I’ve used, BrowserStack has been the most reliable for my needs. In terms of pricing, it was good enough for small users or personal use. I’ve also had a good experience with customer support, and the AI features support has been excellent.
What do you dislike about the product?
Based on the interface, BrowserStack may need to improve its UI/UX to make it easier for customers to use.
What problems is the product solving and how is that benefiting you?
I use it to manage app testing and to integrate test data across several platforms.


    Information Technology and Services

Seamless Cross-Device App Testing Made Easy

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
Seamlessly switching between devices to test apps. It allows me to replicate the devices my customers use and troubleshoot technical issues more conveniently.
What do you dislike about the product?
There are instances when it freezes and stops working. The only fix for it is to refresh the page and start from the top.
What problems is the product solving and how is that benefiting you?
- BrowserStack provides instant access to real devices and multiple browsers, saving setup time and reducing environment inconsistencies.
- Automated testing with BrowserStack speeds up test execution, allowing faster feedback and shorter release timelines.
- Parallel testing across devices increases coverage and catches issues earlier, improving app quality and user experience.


    Amit K.

BrowserStack Makes Cross-Browser Testing Fast and Scalable

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is how it simplifies cross-browser and cross-device testing without requiring me to maintain physical devices. It offers a smooth, reliable way to test applications across a broad range of real devices and browsers, which saves a lot of time and effort. I also find it especially useful for catching compatibility issues early in the development cycle. On top of that, its integration with automation tools improves efficiency and makes it easier to scale testing for real-world projects.
What do you dislike about the product?
Latency during real-device testing can become a real bottleneck in fast-paced sprints. On top of that, the entry-level pricing feels quite steep for startups, and the automatic session timeouts can be disruptive—especially when I’m trying to debug more complex issues.
What problems is the product solving and how is that benefiting you?
It removes the huge overhead of maintaining an internal device lab. With BrowserStack, we can quickly verify cross-platform UI consistency, which has noticeably sped up our QA cycles.


    Michal S.

Flagship Real Device Testing Made Easy with Reliable Network Simulation

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
Real device testing on the latest flagships (Galaxy S26 Ultra, iPhone 17 Pro) without having to maintain a physical device lab. The network simulation API lets us reliably test offline scenarios, and the debug mode plus network logs make it much easier to diagnose flaky tests. Jenkins CI integration is straightforward—our pipeline automatically spins up test instances on BrowserStack and runs our test suites end to end.
What do you dislike about the product?
You’d know this best—are there any pain points you’ve run into? For example: slow queuing, flaky sessions, pricing concerns, or issues with the dashboard UX?
What problems is the product solving and how is that benefiting you?
BrowserStack helps us test our mobile app on real iOS and Android devices without having to maintain a physical device lab. We can run E2E tests on the latest flagships (iPhone 17 Pro, Samsung Galaxy S26 Ultra), which would otherwise be expensive and time-consuming to manage in-house.

The key problems it solves for us are device availability and coverage. We get instant access to real devices running the latest OS versions (Android 16, iOS 26) without the procurement, setup, or ongoing maintenance overhead. It also improves cross-platform parity: we run the same Appium/WebdriverIO test suites on both platforms, which helps us confirm consistent behavior across Android and iOS.

Network condition testing is another big win. BrowserStack's network simulation API lets us reliably test offline/online scenarios, which is critical for our field-use mobile app. On the CI/CD side, our Jenkins pipeline triggers BrowserStack test runs automatically, so we get continuous feedback without tying up local infrastructure.

Finally, debugging in the cloud is genuinely useful. The built-in debug mode and network logs make it much easier to diagnose failures on remote devices, almost as if they were local. Overall, the main benefit is speed and confidence: we can validate every build on real devices in CI without maintaining any hardware.


    Stanislav S.

Essential for Comprehensive Cross-Platform Testing

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I love that BrowserStack offers many devices to test on, which is crucial for when I lack real device support. The ability to rotate the device is handy, and the logging functionality is very useful. I also appreciate that I can use tablets in addition to regular mobile devices. These features significantly boost my testing activities as a QA at work.
What do you dislike about the product?
More devices, especially, not that popular. e.g., Amazon Fire tablets. As I mentioned, Amazon Fire tablets. Maybe also smart watches.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-platform testing, allowing me to test web apps on various devices and OS versions, enhancing my testing coverage for UI and cross-browser/platform scenarios.


    Marisa Viviana C.

Effortless Cross-Platform Testing

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to test web and mobile applications on multiple browsers and devices without needing to have them physically, which speeds up the work. It allows me to detect compatibility errors, saving time and testing resources. I especially enjoy the speed of cloud testing and the ease of integration with automation tools. This saves time in testing and allows for delivering more reliable applications without having to set up multiple physical devices. The initial setup was simple.
What do you dislike about the product?
Some tests can be slow on specific devices and the interface could be more intuitive for beginners. Some advanced integrations required help from support. The interface could be improved in some sections.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test applications on various browsers and devices without having them physically, which detects compatibility errors, saves time and resources, and allows for delivering more reliable applications.


    Nikisha P.

Essential tool for app testing.

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
Reliable real-device testing : Testing on actual devices gives much more accurate results compared to emulators, especially for performance and user interaction.

Execellent device and OS coverage : It's easy to test across multiple devices type and OS versions without maintaining physical hardware.

Smooth CI/CD integration: Integrates well into existing workflows, making automated testing and faster release much easier.

Efficient debugging experience: Quickly reproducing issues on specific devices helps save time and improves overall productivity.
What do you dislike about the product?
- Sometimes performance can feel a bit slow.

- Pricing is slightly expensive for smaller teams.

- Session time limits can interrupt longer tests.

- Occasional connectivity or responsiveness issues.
What problems is the product solving and how is that benefiting you?
Browserstack solves the problem of testing applications across multiple devices and OS versions without needing to maintain a physical device lab. It makes it easy to access real devices anytime and run tests in different environments.

This benifits me by saving time, reducing infrastructure overhead and helping catch issues early. It also make debugging faster and ensures better app quality before release.


    Verified User in Computer & Network Security

Essential for Efficient Cross-Browser Testing

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
I love using BrowserStack for manual QA testing across multiple client web projects. It lets me validate functionality, responsive design, and visual consistency across various real browsers, operating systems, and mobile devices without needing a physical device lab. This is especially helpful for comparing Figma designs against production builds and documenting cross-browser bugs for client reports. BrowserStack solves several critical pain points in my QA workflow, including eliminating the need for a physical device lab, catching bugs exclusive to certain environments, speeding up bug reproduction and verification, improving bug report quality, and enabling thorough responsive testing. What I like most is the combination of real device access and speed, allowing me to instantly launch devices like iPhone, Samsung, or MacBook without setup. Additionally, I really appreciate BrowserStack’s seamless session start-up, local testing support, native devtools integration, and the clean, intuitive interface. Each of these features directly solves a real problem in my daily QA work and together they transform how efficiently and professionally I can deliver results to clients. The initial setup was remarkably easy, one of the smoothest onboarding experiences I’ve had with any professional QA tool.
What do you dislike about the product?
While BrowserStack is an excellent platform overall, there are a few areas where I think the experience could be even better: Session time limits can feel restrictive; Copy-paste between local machine and remote device; File upload testing on mobile devices; screenshot annotation tools; mobile device availability during peak hours.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for manual QA testing, eliminating the need for a physical device lab, catching environment-specific bugs, improving bug reports, speeding up bug verification, and enabling thorough responsive testing.