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2,631 reviews
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    Li F.

Principal software engineering using BrowserStack as main source for testing automation solution

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
1. Automate tools - In the project we are working on, we need to have reliable and easy to use tools to help with the automation developing process. We find the Automate tools for real mobile device from BrowserStack quite helpful not only for dev but also for debugging.
2. Availability of the real devices from BrowserStack cloud - in our automation developing, we don't need to worry about if devices are available or ready for use which is super helpful and take lots of concerns and initial setting up work load off the engineers so we can focus on the business and what really matters to the purpose.
3. Tech documentations - at the beginning of the integration, the documentation quality and accuracy would impact the effeicency a lot. We found the documentations are helpful overall.
4. Having specific account manager we can reach out - when we have issues, by having one person we know we always can reach out and get response is critical. Sometimes we get frustrated by told to reach out to Customer Support email or line which rarely get response in time. Or the response usually isn't that helpful.
What do you dislike about the product?
Here are a few pain points based on the current project and experience:
1. In our mobile automation, we see performance difference between iOS and Android phones. In general, Android phones are much faster in terms of refreshing pages with push notificaiton, but it usually has a long delay on the iPhones. We have to write certain code specifially to handle the performance issues to run the tests on iPhones - which in my opinion should never be the case.
2. iPhones from BrowserStack doesn't support Push testing unless with an enterprise licence. I understand this is based off the limitations of Apple, etc. But the reality is our team needs to look for alternative solutions other than BrowserStack to achieve this goal. We really wish to continue using BrowserStack as device solution and even expand to broader areas.
What problems is the product solving and how is that benefiting you?
Real device availability and testability


    Insurance

Comprehensive product for enhancing quality

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
I like the comprehensive coverage the tool provides on cross browser, test management tools, accessibility
What do you dislike about the product?
I don't have anything I don't like about BrowserStack
What problems is the product solving and how is that benefiting you?
Corss Broswer and platform testing


    Minnie N.

Browser Stack Review

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
Able to use on desktop and ease of use on desktop
What do you dislike about the product?
The tool slow response time and timeout.
What problems is the product solving and how is that benefiting you?
Browserstack enables my team to simulate mobile testing on desktop which made it easier to see than mobile device


    Consulting

The event was a fantastic experience, offering informative sessions tailored to individual needs.

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
The opportunity to interact with experts and thought leaders was invaluable, providing unique insights and perspectives.
What do you dislike about the product?
more interactive workshops or hands-on activities could enhance the learning experience further
What problems is the product solving and how is that benefiting you?
Real device testing


    Symon H.

A great testing tool

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
The number of actual devices you can use, with combinations of OS and browser, it really does what it says on the tin. You don't need a mass of knowledge of technical things (although we generally do) and can get going in just a few clicks.
What do you dislike about the product?
It isn't a downside as such, but the ability to upload an APK or Test flight on a device would be a boon (unless I've missed it, there's a lot of options!)
What problems is the product solving and how is that benefiting you?
The console/browser based screen resizing can only show you so much, and we only have a limited budget for buying real devices to test on, so having the ability to use so many devices is amazing. Also, even if we had all the devices we needed to use, there's so much overhead to recording or screenshots and then sending them to tickets and evidence folders, being able to have all that come from one place is great.


    Chad H.

Very Impressed with BrowserStack

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
real devices in real time. manual and automated testing available on live devices.
What do you dislike about the product?
sometimes we get errors that are browserstack specific and do not occur on real devices.
What problems is the product solving and how is that benefiting you?
test on real devices.


    Sameer K.

my go-to solution for effortless cross-browser testing

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
For me personally, it has been really helpful in testing out applications of multiple and different types of devices
What do you dislike about the product?
Its pricing plans are great for teams and organsation but when it comes to individual user, i found it a bit on the expensive side
What problems is the product solving and how is that benefiting you?
Browserstack is most beneficial for solving parallel test execution on multiple devices. It has benefited me and my team since we have web, desktop and mobile app for our product. It allows us verify same test cases on different types and version of devices and operating systems


    Logistics and Supply Chain

Great Investment

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
It solves the key issues around availability of devices to test for compatibility and other mobile specific tests that we require
What do you dislike about the product?
Since the solution is hosted elsewhere, specially with people working remotely from home, depending on the speed of the connection they have performance can't be quite challenging sometimes.. i.e. slow connections, frequent drops, etc.
What problems is the product solving and how is that benefiting you?
The need to have a proper mobile test lab


    Ram K.

Make things easy and modularity

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
- As it allows multiple things to test easily.
- Not require to much things setup.
- Allows to test multiple kind of testcases, like geo, etc
What do you dislike about the product?
- Sometimes it's hard to find the required option from the all.
What problems is the product solving and how is that benefiting you?
It major is the setup and maintainence of the testing environment.


    Akshat J.

Emulator best alternative

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
We can now test our mobile apps and webapps on several other devices and browsers. Its live and App Live features enables us to perform manual testing on number of devices and browsers on single dashboard.
It is more accurate then any emulator as they say they offers us the real devices to test on.
Apart from Manual testing we can also write our test case and manage it from Browserstack itself which make testing process very seamless.
What do you dislike about the product?
While opening any app on App Live it took long time to setup and open the device whereas for launching browser it works perfectly.
What problems is the product solving and how is that benefiting you?
We are using its App Live and Live feature for manual testing. When we have limited physical real devices we use browserstack to overcome this problem. Now our team can test apps on any platform whether it is Android or iOS without physically owing them.