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    John P.

An excellent choice for testing on different browsers, os and devices

  • September 06, 2022
  • Review provided by G2

What do you like best about the product?
It was very easy to start and understand how the cross-browser testing works.
What do you dislike about the product?
Maybe, I would like to have more access to the sensors of the phone but I understand that isn't possible.
What problems is the product solving and how is that benefiting you?
Cross browser checking-testing. Testing mobile apps on different versions, resolutions and devices.


    Nithin S.

Awesomeness! Helping us to ship faster with quality

  • September 06, 2022
  • Review provided by G2

What do you like best about the product?
I would say the wide variety of device spectrum provided by BrowserStack and also the reporting features. We have the choice of randomising the devices, which gives wider coverage for our tests and brings more confidence to release our apps. Special mention to the support provided by them team, super fast in resolving queries and always in touch makes us feels using an in-house product.
What do you dislike about the product?
Nothing specifically. All the features work like charm and helped us only. So specifically, nothing to dislike and only many reasons to like more!
What problems is the product solving and how is that benefiting you?
- Wider device coverage
- Reducing the execution time for automated tests with multiple devices and OS versions
- Reporting and Alerts


    Real Estate

Percy team are always an email away when we need their support or have questions.

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Their Customer Support team is great. Quick replies are helpful, I appreciate them. I don't have to wait forever to get a solution to our problems. I don't know how this compares to competitors.
What do you dislike about the product?
Can't think of anything at the moment. I think they are doing everything well. Their solution suits me well. I have no idea how it could be better. Happy with Percy.
What problems is the product solving and how is that benefiting you?
We use Percy and that helps with or Visual testing. It removes the task of manually reviewing visual changes when we deploy new features. That, in turn, leaves our engineers to focus on more productive work.


    Events Services

Leading the testing process in a web project

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
it is covering our needs in cross-browser testing and debugging
What do you dislike about the product?
the scroll for mobile devices works not good (too quickly scrolls down)
What problems is the product solving and how is that benefiting you?
we need cross browsing check as our users use different devices and platform, so it covers our needs.


    Shawn L.

An all in one platform for UI testing across different platforms

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
- BrowserStack's onboarding documentation is very brief and simple to follow.
- The dashboard interface is simple to use with thorough logs and the local testing feature is very powerful to connect internal applications.
- Everything is nearly plug-n-play.
What do you dislike about the product?
- The inability to customise the dashboard to indicate the start and end of test cases in the text logs like labels or markers.
- Getting beta access can take a while for legal review (Smart TV testing).
- Pricing is higher.
What problems is the product solving and how is that benefiting you?
- BrowserStack's device coverage is proving very helpful for testing our app across a fragmented user base.
- The Smart TV testing has helped me conduct a POC of our automation tests on a "cloud TV" with very little setup and this has taken on-prem device maintenance of the device off our hands.


    Jennifer Z.

An Essential Tool for All Web Developers

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Being able to quickly and easily load any browser on any OS makes troubleshooting any problem easy.
What do you dislike about the product?
I have no complaints at all with this product.
What problems is the product solving and how is that benefiting you?
When clients have any issues or when doing any new development - I can test specific browsers and devices to replicate any potential issues.


    Gambling & Casinos

Decent for what you need it for

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
I like the fact they are real devices and 90% of the time the phones work instantly. I have used other device farms and this is by far the best experience and the UI is so easy to use. I have managed to do so many tests using our local environments when other people were off that had the real devices and it now gives people time to take annual leave as we now have Browserstack to cover for the devices that person would have had.
What do you dislike about the product?
I dislike little things and support are always helpful to sort them out. For example some of the tests we have is to stay landscape when going home from chrome and coming back but when it goes home the device somehow turns into portrait. These little niggles Browserstack are trying to sort out. Also sometimes the device won't start up but once you keep trying it will but this does cost us a little time.
What problems is the product solving and how is that benefiting you?
AS above


    Alexander L.

BrowserStack enables teams to scale & automate their tests across a variety of devices & platforms.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
The api documentation is very helpful and detailed. Sample code and instructions are clear to follow, greatly lowering the barrier of entry compared to other tools. Accessible and functional apis allow myself to quickly spin up integrations with BrowserStack in order to showcase ROI.
What do you dislike about the product?
Not quite downside rather room for growth. The recently introduced BrowserStack University could include more courses that include integrations with partner products or services. It has been helpful so far to my team to expand their BrowserStack product knowledge and am looking forward to what's next.
What problems is the product solving and how is that benefiting you?
BrowserStack is helping to showcase to clients and teams the power of automation and scalability. Providing on-demand devices has greatly reduced the need to acquire and maintain in-house purchases, saving time and money.


    Rainer H.

clearly a market leader

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
it's indispensable to test the good work you're doing. While technically complex, it's easy to use and support is quick and helpful too.
What do you dislike about the product?
it's a bit expensive for small companies.
What problems is the product solving and how is that benefiting you?
we can trust in our product working on a big range of devices, because we know that we tested!


    Higher Education

Administrator

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
So far easy to administrate. I have added new users and recently switched from login/password to SSO with ease.
What do you dislike about the product?
So far there is nothing I can say that I dislike. I have been able to learn whatever I needed to learn with relative ease. The documentation is good and the UI works well.
What problems is the product solving and how is that benefiting you?
The developers seem to be happy with the application. So I assume all is well.