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Reviews from AWS customer

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2,472 reviews
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    Nilesh K.

Automation Dashboard and App Automate Make Testing Effortless

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Automation Dashboard & App Automate for mobile automation
What do you dislike about the product?
Not feel any issue with browser stack for mobile app
What problems is the product solving and how is that benefiting you?
Quick integration with mobile apps
Easy access for automation dashboard


    Nilesh K.

Excellent Performance and Effortless Accessibility

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Easily accessible device & performance is very good
Fanstaic topics for App automate
What do you dislike about the product?
I don't feel any issues with Broserstack
What problems is the product solving and how is that benefiting you?
Easily acceesssible & Automation dashboard


    Gaurav P.

App Automate Supercharges Testing Speed and Visibility

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
App Automate scales my PRs, not my stress. We shard our Appium suite across ~30 devices in parallel. A smoke pack that used to take ~55 minutes now lands in ~14–16 with a clear build status and per-session artifacts. Tunnels for real backends. The secure local tunnel lets test builds hit feature-branch APIs behind VPN, great for pre-merge validation without staging deploys. Geolocation/timezone + network profiles (3G/4G/offline) are handy for edge cases.

Solid session evidence. Every run gets one canonical URL with video, device info, console/network logs, and app/device logs—perfect for tickets and vendor escalations. Framework-friendly. App Automate plays nicely with Appium + GitHub Actions, tagging builds by branch/PR keeps history tidy and makes flaky test hunts less painful.
Console logs from embedded WebViews show JS errors alongside native logs; I don’t have to hop through multiple tools to prove where the bug lives.
What do you dislike about the product?
Peak-time queues on popular iPhones. Real devices can line up, cold starts aren’t simulator-fast. iOS signing quirks. Resigning IPAs for real devices occasionally trips on entitlements, fixable, but it eats time during setup. Tunnel fragility on long runs. Corporate proxies sometimes need custom flags, and very long sessions can drop if the network hiccups.
What problems is the product solving and how is that benefiting you?
Device coverage without a device lab. We went from ~8 to ~40 meaningful Android/iOS combos per release. “Works on my emulator” bugs dropped ~30% over two quarters. Faster, trustable CI signal. Parallel App Automate runs cut the PR feedback loop from ~1 hour to ~15 minutes, and every failure ships with video + logs, so triage is measured in minutes, not meetings. Reproducible edge cases. Last week we caught a deep-link crash on Android 14 only when the device language was Arabic and the network was throttled, App Live made that a two-minute repro instead of a day of guessing. Lower ops overhead. No buying/patching phones, no USB hubs, no lab maintenance. The team spends time on scenarios instead of infrastructure.


    Banking

Video Playback Makes Test Debugging Effortless

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
What I found most helpful is the ability to watch video playback of automated test executions. This feature makes it easy to pinpoint exactly what went wrong and where in the app the issue occurred.
What do you dislike about the product?
I find the new dashboard somewhat confusing.
What problems is the product solving and how is that benefiting you?
Parallel Execution
wide range of device coverage
Video Playback
Logs for debugging


    Apoorva K.

Device Availability and Matrix Make It Stand Out

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Device availability and good device matrix
What do you dislike about the product?
Some times the devices are slow or the server hosted is not responding
What problems is the product solving and how is that benefiting you?
Browserstack addresses the challenge of acquiring and maintaining numerous physical devices. Additionally, it enables us to run overnight jobs on cloud-based devices, which has been very helpful.


    Pooja B.

Excellent for Compatibility and Cross-Browser Testing, Fully Satisfied

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
It is capable of handling compatibility testing and cross-browser testing effectively.
What do you dislike about the product?
I have no complaints about Browser Stack; I am very satisfied with its features.
What problems is the product solving and how is that benefiting you?
It's very straightforward to identify where the app breaks down by reviewing the logs. Documenting observations is simple, and it's easy to report bugs using recordings and screenshots.


    Sahithya .

User-Friendly Platform for Precise Testing with an Intuitive Interface

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Browser Stack is a highly user-friendly platform that enables users to conduct precise testing on simulator devices. Its intuitive interface makes the testing process straightforward and efficient.
What do you dislike about the product?
We enjoyed using BrowserStack and found nothing significant to dislike about it.
What problems is the product solving and how is that benefiting you?
We have been able to use Browser Stack's simulator devices effectively and are receiving the necessary support from the tool.


    Information Technology and Services

Reliable Platform with Great Dashboards, but Regional Device Selection Needs Improvement

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The platform offers reliable device availability and stable service, along with a comprehensive selection of dashboards to track the progress of automation testing.
What do you dislike about the product?
There are a few challenges, such as selecting devices from a specific region. Sometimes, we need to use test devices that are strictly from one region in order to run tests that require a particular keyboard format on the mobile device. For instance, when a test inputs a decimal point, it may be converted to a comma because the device's keyboard is set to a region like Europe, which uses different formatting. I have been told that, due to load balancing, it is not possible to allocate devices from a specific regional pool.
What problems is the product solving and how is that benefiting you?
This platform provides access to both the latest and older mobile test devices running various operating systems, all conveniently at your fingertips. The newly added AI tools have been particularly helpful in pinpointing the reasons behind our test script failures. Additionally, the dashboards are highly intuitive and easy to navigate.


    Chandan S.

Streamlined Mobile Testing with Stable Environment

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I love using BrowserStack for my mobile testing activities and cloud parallel executions for my automation test scripts. It offers a stable environment and has significantly benefitted my compatibility testing across more than 40 devices, which has solved our agenda of testing our application across different devices efficiently. The availability of cloud devices and live devices has been particularly helpful in enhancing my testing process. Additionally, the ease of setup and the support from well-documented resources and YouTube videos have made the initial experience smooth and hassle-free. BrowserStack gives me more options and a stable environment, which is essential for my testing needs.
What do you dislike about the product?
I find the costing of BrowserStack to be an area that needs improvement.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for compatibility testing across 40+ devices and parallel executions, which have significantly improved my workflow by ensuring stable environments and more testing options.


    Banking

App Live and Dashboard Features Stand Out

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
App live, Dashboard looks good and easy to access.
What do you dislike about the product?
App automate - At times we are not able to connect to the device.
What problems is the product solving and how is that benefiting you?
It provides cloud based solution which helps us to perform the testing both manual and automation