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Reviews from AWS customer

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External reviews

115 reviews
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External reviews are not included in the AWS star rating for the product.


    Daniel K.

Perfect for global IT budgeting and forecasting

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
It's ideal for large organizations that are beginning to consider IT as an investment in their business and as a support for the entire company. I like that it's very easy to load data from entire company. I like that it's very easy to load data from multiple sources.
What do you dislike about the product?
I have nothing negative to say about this platform. It allows us to perform basic financial tasks now with minimal effort, which has allowed us to focus on more meaningful aspects for our tech customers.
What problems is the product solving and how is that benefiting you?
Apptio has helped us, and continues to help us, refine our financial technology processes. Thanks to this platform, we can provide more insights to our technology leaders, decision-makers, and internal customers.


    Andras B.

IMB Apptio excels at defining how organizations truly serve their customers

  • August 17, 2025
  • Review provided by G2

What do you like best about the product?
IBM Apptio's ability to scale with an organization and drive its maturity is unmatched. They have a fantastic product and their ongoing management is excellent. It also adapts to your business needs, with the ability to create direct connections with suppliers and customers.
What do you dislike about the product?
I think the current look and feel is no longer top-notch. The tool has a solid philosophy that you can adapt. If your organization is immature and lacks ambition, this isn't the ideal tool.
What problems is the product solving and how is that benefiting you?
It offers weekly releases of new features, a high-performance environment, and easy implementation. New features are released weekly. I like IBM Apptio because it's a complete system, easy to use, intuitive, and constantly updated.


    Deepak P.

Used to improve cost management

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
Very quick and easy to use tool, UI is very user friendly.
What do you dislike about the product?
nothing tool is up to mark and very easy to use.
What problems is the product solving and how is that benefiting you?
Helped to to analyze the cloud cost effectively


    Information Technology and Services

Best Tool for Technology Business Management

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Integration of Business Leaders, Tech leaders and Finance leader, reports can be seen there as per their compatibility, and easy to implement reports for IT related stuff
What do you dislike about the product?
Nothing from my side but sometime Apptio lags in Production
What problems is the product solving and how is that benefiting you?
By combining various leaders on one plate, it is easy make decision and quick to make decisions


    Shahrukh Khan K.

Apptio review

  • June 08, 2025
  • Review provided by G2

What do you like best about the product?
It helps in cloud spend management, optimisation and savings to the current spend
What do you dislike about the product?
Nothing issues or dislikes currently for me
What problems is the product solving and how is that benefiting you?
It is helping us cost optimisation and savings


    Lucas S.

Apptio has been great in give us the visibility of our cloud environment

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
It’s an intuitive platform. After just a few days of using it, you can gain a variety of insights into your environment
What do you dislike about the product?
There are integration gaps between the modules. For instance, cost sharing isn’t supported within the plan dimensions, making information management more challenging.
What problems is the product solving and how is that benefiting you?
Apptio gave us the capacity to analyze our cloud cost in detail.


    Financial Services

IBM apptio for cloud spending

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
It helps to bring IT cost transparency for our cloud resources providing deep analytics and dashboarding which helps us keep track and report on excessive cost spending
What do you dislike about the product?
Often processes data in batches , not real time
What problems is the product solving and how is that benefiting you?
Cloud spending and transparency on cloud costs on different resources


    Financial Services

Great IT Financial Managment Solution

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy to integrate many data sources. User friendly interface that allows scenario modeling (very useful for upper management discussions). Sophisticated dashboard and reporting functionalities that allow for customize reporting. Great support by vendor provided with regards to training users.
What do you dislike about the product?
Initial set up required significant commitment in terms of time spent mapping and cleaning up data sources. Fees can be steep (licensing and ongoing service fees)
What problems is the product solving and how is that benefiting you?
We utilize Apptio to manage and justify IT budgets and upcoming projects. It helped us identify the best value for our tech dollars spent.


    Financial Services

It's a powerful tool for cost transparency and industrial accounting purposes

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
The possibility to drill down a big amount of details
The possibility to monitor costs and adjust fallouts with append data
The flexibility in the usability because it allows you to modify the reports provided and to configure newer ones
What do you dislike about the product?
it is not easy to configure the product, and we needed the help of a system configurator provider to help us tu settle the configuration and provide application maintenance services
What problems is the product solving and how is that benefiting you?
It has decreased the effort to extract all the data needed for benchmarking purposes, after adding some additional details, such as project, cost pool and subpool, industrial accounting product and subtower element to the IT Tower report collection
It has helped to allocate the infrastructure cost needed by applications and view a full cost for the services provided by our enterprise
It has helped in the analysis of costs and obtain data for business case purposes


    Julio P.

Very dedicated to IT Business, with transparency and accuracy

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
Very accurate and transparency for IT business financials
What do you dislike about the product?
I have nothing to point out in this matter
What problems is the product solving and how is that benefiting you?
Businees Unit allocation costs,