What do you like best about the product?

As a small IT team, we don't have dedicated resource to proactively hunt for threats and respond to issues. With Sophos MDR, we have that resource monitoring 24/7.

We were already using the Sophos InterceptX product and the MDR add-on has been the perfect fit. We opted for the managed onboarding which assisted with very detailed installation and familiarisation sessions for what is an advanced product under the hood.

What do you dislike about the product?

False positives can build up but the community boards are great places for understanding the mechanics behind these.

What problems is the product solving and how is that benefiting you?

It helps solve the problem of having no dedicated sec-ops team