What do you like best about the product?

I have been using the Sophos MDR for last two years, and found very good cyber solutions. Here are few point:

1. Experienced cyber team: Sophos MDR has a robust cyber team who are dedicated to their responsibitlity.

2. Central Dashboard: From the dashboard I can visit in all the servers onboarded and detected issues by Sophos MDR. also its very easy to find root cause of these issues with map and graphics.

3. Depolyment: We have deployed Sophos MDR on 100+ server's within a day, which saving my time. And our team using this product everyday.

4. Web and application filtering: I have found Sophos MDR is usefull to manage web and application filtering

5. Teamper Protection: Temper protection feature is very usefull in company, where server admin login and they are not able to uninsatall the product

6. Support Response: If any issue arries on the server installed Sophos MDR, the MDR team give a mail notification with appropriate ysolution. Also they are collaborate urgently on the urgent issues.

7. Integration: We have in-house developed ERP application and sophos MDR is integrated those modules very smoothly.

What do you dislike about the product?

On the dislike i have few points to notify:

1. Windows 2012R2 support: Sophos discontinue support for Windows 2012R2, but they provide extended support for this, which is bother for admin like me, for these 10/15 machine we need to purchase another vendors to support Windows 2012R2.

What problems is the product solving and how is that benefiting you?

Sophos MDR is give benefit for me during non business hour, as the MDR team always monitoring my servers and take necessary action or give recommendation about the detection which happened non-business hour.