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Increase security and understanding of your own infrastructure with Sophos MDR
What do you like best about the product?
Complicated technical details are processed in a very understandable way by technically competent employees and communicated to the customer. This means that non-technical employees are also able to react to faults and forward the messages to the appropriate contact person. With the right knowledge, the analyzes of the MDR collected data can be evaluated yourself
What do you dislike about the product?
Adding exceptions to company-specific software is often complicated and requires contacting manufacturer support. Without intensive instruction, the customer cannot perform any advanced administration tasks.
What problems is the product solving and how is that benefiting you?
Sophos MDR aims to minimize the company´s security conecpt and the response times to cybersecurity incidents. The 24/7 protection cannot be covered by internal employees, ther is lack of knowledge and the corresponding human resources.
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Sophos MDR helps us sleep at night knowing our environment is monitored 24 by 7
What do you like best about the product?
As our environment is monitored 24 by 7 this gives us a piece of mind that whilst we are offline, our environment is still monitored.
What do you dislike about the product?
Third-party device integration costs additional and is still being developed for more additional vendors.
What problems is the product solving and how is that benefiting you?
MDR provides us 24 by 7 monitoring enabling us to ensure whilst our techs are not working the environment is still monitored.
Proactive threat detection by security experts 24x7
What do you like best about the product?
This service freed up our staff to focus more on business enablement, knowing that the MDR team had us covered 24x7 on security. Sophos central dashboard provides quick information at a glance, and the support team is there whenever we need additional help.
What do you dislike about the product?
The dashboard also could use some improvements for clarity and speed.
What problems is the product solving and how is that benefiting you?
24x7 threat monitoring without having to employ a large in-house team.
Benefits in overall cost and also an increase in internal operational efficiencies.
Benefits in overall cost and also an increase in internal operational efficiencies.
We licensed MDR for the best possible security-standard for our company.
What do you like best about the product?
1. 24x7 reaction
2. proactive threat hunting
3. third-party integration
2. proactive threat hunting
3. third-party integration
What do you dislike about the product?
1. No local language available
2. No on-site-support
2. No on-site-support
What problems is the product solving and how is that benefiting you?
Reduce internal ICT-costs and maximize our security-standard.
Single agent for a Endpoint
What do you like best about the product?
Easy to deploy and manage with complete visibility of Endpoint security posture.
What do you dislike about the product?
Not as of now as we have migrated platform 06 months back.
What problems is the product solving and how is that benefiting you?
>95% of Endpoint Security is being taken care by Sophos MDR with proactive monitoring and mitigation.
Havelbus and Sophos - a good partnership
What do you like best about the product?
the speed with which clients are isolated, scanned and released again
What do you dislike about the product?
language barriers, if you are not at the level of MDR it is very difficult to describe your problems correctly in order to get the right help quickly.
What problems is the product solving and how is that benefiting you?
As a small company, we do not have the staff capacity to maintain a SOC in 24/7 operation. Therefore, we solve this problem with the MDR from Sophos.
Sophos Managed Detection and Response Services
What do you like best about the product?
Sophos MTR provides a 24/7 managed service with well-trained experts to protect our organization.
Advance Response options of Notify, collaborate or Authorize give us additional benefits other vendors don't provide.
Advance Response options of Notify, collaborate or Authorize give us additional benefits other vendors don't provide.
What do you dislike about the product?
We are yet to discover a dislike about the service.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps our organizations strengthen our security defenses, reduce the risk of cyberattacks, and gain peace of mind in a complex threat landscape.
Sophos MDR, we should have done this sooner!
What do you like best about the product?
Having a team dedicated to watching our environment 247/365. The MDR team is professional and easy to work with; they genuinely seem to care that we are getting successful outcomes.
What do you dislike about the product?
It may not be specific to MDR, but smartphones' UI (Central) is challenging to use as a tool effectively. Need an app version to make it more useable.
What problems is the product solving and how is that benefiting you?
24/7/365 monitoring for threats and bad actor activities, allowing our internal staff to focus on other projects for business enablement.
We are gaining far more threat intelligence which allows us to have an even better understanding of what is or is not happening within our environment.
We are gaining far more threat intelligence which allows us to have an even better understanding of what is or is not happening within our environment.
Sophos MDR one of the best threat detection and response applications on the market.
What do you like best about the product?
Alleviates the need for us as service providers to employ additional staff to monitor customer security threats.
Sophos MDR have experts constantly monitoring and eliminating threats.
Sophos MDR have experts constantly monitoring and eliminating threats.
What do you dislike about the product?
Sophos MDR tends to slow Microsoft Windows machines down with the amount of services required to run and slows down Microsoft Windows machines drastically when running scans.
What problems is the product solving and how is that benefiting you?
Sophos MDR alleviates the need to employ additional security experts in our organisation to monitor threats to customer sites. Sophos MDR team detects and stops malicious attempts at breaching our customer sites ensuring we are able to keep to our security Agreements in place with our clients.
SOPHOS is the best Product
What do you like best about the product?
MDR is the best Cyber security as service provider, we really appreciate the plan and dedication of support by sophos.
What do you dislike about the product?
Nothing as such , sophos is the best product indeed.
What problems is the product solving and how is that benefiting you?
Security threat analysis and monitoring is the best part of MDR services by sophos
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