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Sophos security
What do you like best about the product?
detection and response of 24/7 , also like provide solution to restrict cyber attack.MDR providing advance threate protection .Also one more benefit is there, company need not to depend or hire security person.
What do you dislike about the product?
disadvantage is sophos slow down the machine this is major headache for us.
What problems is the product solving and how is that benefiting you?
detecting major attached & update us how to prevent it.
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Great Service and reliable Team
What do you like best about the product?
With Sophos MDR we got a Team that is reliable and also responds quickly to any Problems. Thanks to them we know our sensitive Data and Systems are secure. Problems like false positives were handled quickly. Infos about occurring Events were always detailed enough and easy to understand.
What do you dislike about the product?
So far everything was alright. When there was a small thing to criticize we also could communicate that and always got a positive response to that. So at the moment we don't dislike anything about it.
What problems is the product solving and how is that benefiting you?
As a public service institution we work with sensitive Data and need to assure that there won't be any sudden ransomware Attack over night. With Sophos MDR we know that this is assured.
Sophos MDR
What do you like best about the product?
Network is continuously monitored by Threat analysts which makes our jobs easier.
What do you dislike about the product?
Integrations with third-party products is painful.
What problems is the product solving and how is that benefiting you?
Finding threats and protecting our businesses.
Unleashing the Power of Managed Detection and Response for Robust Cybersecurity
What do you like best about the product?
The advantage of Sophos MDR is Comprehensive Threat Detection,24/7 Monitoring and Response, Rapid Incident Response, Customized Security Policies, Enhanced Threat Visibility and Reporting and Integration with Sophos Ecosystem
What do you dislike about the product?
Sophos has to work on the following issues .
1. Complexity of Configuration -for users who do not prior experience.
2. Limited Customization Options.
3.Resource Intensive.
4.Log Retention
1. Complexity of Configuration -for users who do not prior experience.
2. Limited Customization Options.
3.Resource Intensive.
4.Log Retention
What problems is the product solving and how is that benefiting you?
Advanced Threat Detection, Expert Security Analysis,24/7 Monitoring and Response and Incident Response and Remediation. These are the things needed at the hour for any organization to make IT Environment more Secure.
Stop working so hard. Let Sophos MDR do it
What do you like best about the product?
MDR has saved our IT team so much time. We no longer have to worry about combing through logs for compliance reasons. Sophos MDR takes care of that for us, allowing the IT team to focus on other important work.
What do you dislike about the product?
Monthly reports can potentially come back as "degraded" if you don't implement all of their suggested settings, even if you have a legitimate business case not to.
What problems is the product solving and how is that benefiting you?
We have to search through antivirus logs for compliance reason, and just to be safe, really. This takes a lot of time and energy away from the IT team. Sophos MDR checks all the compliance boxes and gives the IT team more time to do the "fun" stuff. It also helps check some boxes for our cybersecurity insurance.
How MDR Saved my Butt!
What do you like best about the product?
Ease of setup and the secure feeling that someone os watching out for my network.
What do you dislike about the product?
Support - Some times you just need to talk to a human. Most of the support is handled through ticketing.
What problems is the product solving and how is that benefiting you?
Watching your network inbound and outbound without a fulltime Security expert can be next to impossible. Using MDR helps bridge that gap and gives you the piece of mind that you are protected.
Sophos MDR is a must.
What do you like best about the product?
Having a team of trained people watch and evaluate all of our logs and alerts to find that one true positive that always seems to be lost in a sea of false positives. My team is small, and it's great knowing if we're all busy putting out IT fires, MDR is ready to take action if my team is unable to respond immediately to suspicious activity. This is much better than relying on alerts that we need to investigate. Of course we have alerts enabled, but setting the thresholds for the alerts is nearly impossible. The alerts are either not sensitive enough and we'll miss something important, or the alerts are too sensitive and we receive too many to investigate. Sophos MDR didn't just solve this problem; it completely removed it.
What do you dislike about the product?
So far, there's nothing that I've disliked. Normally this is an area where I would say something about communications and updates, but MDR is doing a great job in the 2 years I've been using it.
What problems is the product solving and how is that benefiting you?
Recently at a time when my team was spread thin due to some staff being unavailable and more IT fires occurring than normal, MDR helped us prevent a small breach from becoming a large one. Here's what happened. We have a patching server that we've targeted for migration. The new patching server was ready, but the old patching server was still in use. Sophos MDR sent us an alert that there was a new suspicious network connection now going to Frankfurt, Germany, from the old server. The MDR alert had already identified that it was a crypto-mining server farm. I quickly identified that MDR was correct. I spoke with my team, and we decided we could just shut down the old server early. We were also able to determine that the attackers had exploited a vulnerability in the patching software that we were unaware of. Within just an hour of discovering the suspicious activity, we stopped the attackers dead in their tracks. This was a good win for me and my team. Without MDR, it could have been days or weeks before we noticed the connection, and by then, it could have been too late.
Sophos MDR - it's time to put all your eggs in one basket.
What do you like best about the product?
Sophos MDR sold us on the concept of migrating EndPoint protection, firewall, VPN, and email security to the same vendor. With Sophos MDR engineer behind the scenes any time an alert is triggered, we know they have our back whether it is the middle of the day or middle of the night, and we know they can support all our security services because we are using their products.
What do you dislike about the product?
We like Sophos MDR and their security products and would like to install in our Japanese offices, but currently they do not offer native Japanese speaking engineers for MDR, so that office uses an alternate solution.
What problems is the product solving and how is that benefiting you?
MDR, along with Sophos Endpoint Protection, Sophos firewall/VPN, and Sophos email security - is monitoring all end-user computers and all servers in our environment and sending us immediate alerts any time a policy violation or potentially unwanted application or even an unexpected PowerShell script is run on any system. In some cases, one Sophos engineer will create a case based on a perceived threat, and another Sophos engineer will review the threat and close the case if it is deemed a non-issue, all before the IT personnel wake up in the morning. MDR is a 24-hour extension of our small two-person IT department.
Trusted Managed Detection Response (MDR) Service
What do you like best about the product?
The contract was simple to establish, cost competitive in the marketplace, and the 90-day onboarding was seamless to enable a 24x7 global SOC. The vendor is continuously improving the platform and service.
What do you dislike about the product?
MDR is a relatively new service offering which took some time to understand the features of the platform and service, including case management support.
What problems is the product solving and how is that benefiting you?
Risk management, cyber posture improvement, global coverage in a 24x7 service.
Sophos MDR pretty solid product
What do you like best about the product?
I like that we can add integrations into MDR so they can monitor other portions of our network. I also like that the portal is pretty easy to navigate and shows a deep dive into the issues.
What do you dislike about the product?
Sometimes it can get a little technical in the deep dives on issues. It makes it a little harder to see what is happening. I think MDR could be a little more proactive in engaging us when problems occur.
What problems is the product solving and how is that benefiting you?
It helps us have eyes on our network and systems 24/7. In the IT world there are many hats you can wear and it gets a little overwhelming sometimes. Its good to know there are others helping keep security at its best.
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