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Very positive
What do you like best about the product?
The completeness of the offer on cybersecurity
What do you dislike about the product?
Nothing in particular, everything works well
What problems is the product solving and how is that benefiting you?
All the security issues found on my network
MDR - You need it!
What do you like best about the product?
integrates with O365 and will lock out a compromised user account, overall a great product
What do you dislike about the product?
It is expensive and does require administrative overhead to keep an eye on it, conduct bi annual health checks to make sure you have the latest features turned on and overall tuning
What problems is the product solving and how is that benefiting you?
we are under their protective umbrella and i can sleep at night
Trustworthy and Admin friendly AV/MDR solution
What do you like best about the product?
Easy to deploy and admin friendly console, cloud management, good support
What do you dislike about the product?
Hard to replace or reinstall.. sometimes leaves a trace or leftovers on server OS
What problems is the product solving and how is that benefiting you?
Core element of security stack in our on prem and cloud datacentres
Reliable Sophos Managed Detection with 24/7 Support.
What do you like best about the product?
Sophos MDR is easy to use and was simple to implement, with great support from the onboarding team. We rely on it daily, and the wide range of features along with smooth integration into our existing Sophos setup makes it a dependable 24/7 security solution.
What do you dislike about the product?
There isn’t much to dislike, but sometimes the detailed reports can feel overwhelming with too much technical information. However, this also shows how thorough the monitoring is.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the challenge of continuous threat monitoring and response, which we couldn’t manage in-house. It improves detection speed, reduces risks, and allows our IT team to focus on other priorities while knowing experts are always watching.
High level of security combined with good service
What do you like best about the product?
- Stability
- Direct and good service / customer contact
- High security
- Direct and good service / customer contact
- High security
What do you dislike about the product?
- Resource utilization
- Compatibility with legacy systems
- Compatibility with legacy systems
What problems is the product solving and how is that benefiting you?
MDR offers us a quick and straightforward way to respond to security incidents in a highly professional manner.
sustainability
What do you like best about the product?
ease of use
ease of application
support
numbers of features.
ease of application
support
numbers of features.
What do you dislike about the product?
apple integration
support
own language support
support
own language support
What problems is the product solving and how is that benefiting you?
the security of my devices
Sophos MDR
What do you like best about the product?
I really like the 7/24 monitoring and proactive threat detection,which gives me peace of mind
What do you dislike about the product?
Sometimes the dashboard feels a bit complex and could be simplified for easier daily use
What problems is the product solving and how is that benefiting you?
The most useful aspect is the rapid response to incidents and strong customer support, which reduces risks significantly
Service Delivers Improved Visibility and Seamless Integration With Other Sophos Tools
What do you like best about the product?
Sophos MDR provides effective monitoring and quick response support. The service reduces our internal workload. It also improves visibility through reporting.
What do you dislike about the product?
Overall, we are satisfied and haven’t encountered notable drawbacks.
What problems is the product solving and how is that benefiting you?
It provides 24/7 monitoring and rapid response, which improves our security posture and minimizes potential risks.
24/7 monitoring& rapid response
What do you like best about the product?
24/7 monitoring, rapid response & peace of mind
What do you dislike about the product?
need to be have more training regarding the dashboard
What problems is the product solving and how is that benefiting you?
24/7 monitoring for servers and systems
Good
What do you like best about the product?
Allows detecting and stopping threats in real time without the need for an internal team 24 hours a day
What do you dislike about the product?
This is default and generates alerts that fail to be critical.
What problems is the product solving and how is that benefiting you?
The 24/7 surveillance it offers complies with regulations, contributing against data loss.
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