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Easy handling and effective execution
What do you like best about the product?
The product is easy to use and give you wonderful experience while viewing threat and alerts , threat hunting and report creation can be done easily , automated response system is also excellent..
What do you dislike about the product?
I don't have dislike for the product .. plus I would say there is nothing which I can write in dislike
What problems is the product solving and how is that benefiting you?
It give a brief about threat , vulnerabilities and detect all security related alerts .. user friendly UAI..
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Sophos MDR: 360 degree MDR solution for Endpoint security
What do you like best about the product?
Sophos MDR is easy to deploy throughout the enterprise. The service they offered is much better than the other MDR services in the market.
What do you dislike about the product?
It's little bit costly but provides 24/7 Endpoint Security as much as required.
What problems is the product solving and how is that benefiting you?
The expertise within Sophos MDR team helps to identify threat and risk proactively in our environment that helped us several times before any unpleasant thing to happen.
Sophos MDR Review
What do you like best about the product?
Sophos MDR is an all-in-one product that combines technology and service to provide comprehensive protection to its subscribers. The subscriber need not worry about the alerts that are triggered and the corresponding action that needs to be taken since they are all completely managed by Sophos MDR service.
What do you dislike about the product?
Well, even though Sophos MDR provides complete end-to-end protection, the kind of control a CISO has on the security policies and the corresponding action taken is limited. This contrasts with an on-prem installation and a team sitting directly at the client site where in the owner/customer can have full control.
What problems is the product solving and how is that benefiting you?
Sophos MDR is providing end-to-end securiity monitoring, detection and remediation. The service includes the tools and technologies (Sophos Firewall, EDR etc.), their implementation, their detection policies, alerting and the mitigation steps. This gives the subscriber peace of mind as they no longer have to worry about maintaining a team of individual that will manager these solutions, define the content that works on these solutions and also action the alerts coming out of these solutions.
Lots of features but support is very tiring
What do you like best about the product?
The list of features within the MDR product is vast, the product does exactly as it should.
What do you dislike about the product?
Support, Support, Support. Outsources support with little more than a flow chart to help them navigate.
What problems is the product solving and how is that benefiting you?
We were looking for an addtionqal layer of defense when our team was not available. MDR allow us to have the vendor look after the alerts etc when we were unavaiable.
Sophos MDR was easy transition from End Point Security to full MDR
What do you like best about the product?
Easy of deployment, 24/7 monitoring and support, live support help available quickly.
What do you dislike about the product?
Management console is a little cumbersome to navigate.
What problems is the product solving and how is that benefiting you?
Sophos MDR makes sure we have eyes on our end point security logs and issues 24/7. It allows us to free our staff to consentrate on other areas while knowing security is being monitored.
MDR makes it Easy
What do you like best about the product?
Its a Proactive monitoring. Apart from just protecting the network and devices in the organisation, it also guided on how to prepare for future and take advanced step to fool proof the business.
What do you dislike about the product?
The product never dissatisfied us. I do not have any negative comments to make on the product. If more like what we were promised the product delivery as to expectation and never let us down
What problems is the product solving and how is that benefiting you?
Our network and devices are protected 24 * 7 and monitored. This gives the internal staff time to carry on their daily duties and focus on any upgrades at site.
A great product and worth it
What do you like best about the product?
Ease of deployment
features loaded
Seamless support by Sophos technical team
The user interface is impressive and easy to use
features loaded
Seamless support by Sophos technical team
The user interface is impressive and easy to use
What do you dislike about the product?
No support for air gap environment
Available for only cloud environment but no on-premises deployment
Available for only cloud environment but no on-premises deployment
What problems is the product solving and how is that benefiting you?
Sophos MDR is helping strengthen the cyber security posture of our organization.
Helping in protecting the endpoints from cyber attacks
Very useful in protecting critical data.
Helping in protecting the endpoints from cyber attacks
Very useful in protecting critical data.
Increase security and understanding of your own infrastructure with Sophos MDR
What do you like best about the product?
Complicated technical details are processed in a very understandable way by technically competent employees and communicated to the customer. This means that non-technical employees are also able to react to faults and forward the messages to the appropriate contact person. With the right knowledge, the analyzes of the MDR collected data can be evaluated yourself
What do you dislike about the product?
Adding exceptions to company-specific software is often complicated and requires contacting manufacturer support. Without intensive instruction, the customer cannot perform any advanced administration tasks.
What problems is the product solving and how is that benefiting you?
Sophos MDR aims to minimize the company´s security conecpt and the response times to cybersecurity incidents. The 24/7 protection cannot be covered by internal employees, ther is lack of knowledge and the corresponding human resources.
Sophos MDR helps us sleep at night knowing our environment is monitored 24 by 7
What do you like best about the product?
As our environment is monitored 24 by 7 this gives us a piece of mind that whilst we are offline, our environment is still monitored.
What do you dislike about the product?
Third-party device integration costs additional and is still being developed for more additional vendors.
What problems is the product solving and how is that benefiting you?
MDR provides us 24 by 7 monitoring enabling us to ensure whilst our techs are not working the environment is still monitored.
Proactive threat detection by security experts 24x7
What do you like best about the product?
This service freed up our staff to focus more on business enablement, knowing that the MDR team had us covered 24x7 on security. Sophos central dashboard provides quick information at a glance, and the support team is there whenever we need additional help.
What do you dislike about the product?
The dashboard also could use some improvements for clarity and speed.
What problems is the product solving and how is that benefiting you?
24x7 threat monitoring without having to employ a large in-house team.
Benefits in overall cost and also an increase in internal operational efficiencies.
Benefits in overall cost and also an increase in internal operational efficiencies.
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