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External reviews

265 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Paolo T.

Great partner that help you 24/7

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
it's a team of cybersecurity that keep the eyes on your infrastructure 24/7
What do you dislike about the product?
support is only in english. In my opinion this it's a little gap to close
What problems is the product solving and how is that benefiting you?
The team is investigating about suspiciuos behaviour in our infrastructure


    Automotive

MDR to provide 24x7 SOC

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
24x7 SOC coverage which is not possible for a small IT team
Ease of onboarding
Great response times
What do you dislike about the product?
More visibility whilst a good thing means additional work for the IT team but this is to be expected
What problems is the product solving and how is that benefiting you?
LAck of 24x7 eyes on our endpoint security


    Manufacturing

Sophos: An In-Depth Take on Its Strengths and Drawbacks

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
I have to say, my experience with Sophos has been absolutely incredible. From the moment I started configuring the products with pro support, I knew I was in good hands. The pro support deployment made it so easy.
What do you dislike about the product?
The endpoint does not manage the firewall is one of my dislike about Sophos. Also there MDR team does do human threat huntting but it does not give you the indepth look as a full security operations center (SOC). For an example you will not get an alert from Sophos if a user log in from USA and then latter that day they log in from Ireland.
What problems is the product solving and how is that benefiting you?
With the MDR product, I got there threate hunting and that was a need we have for complance. It is very nice to have a MDR team that is just a call or email away. Most of our Table top exercises one of the top 5 steps is contact MDR team.


    Haitham E.

Sophos MDR complete Review

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Sophos is a UK product with intense experience in end point security and with their managed service including 1 million dollar assurance is a key attraction. Unlimited incidense response is another attraction compared to other products.
What do you dislike about the product?
Sophos MDR prices are high compared to the local SOC providers.
What problems is the product solving and how is that benefiting you?
24 hour monitoring is solved for us. unlike other soc providers, sophos eliminate all risk and verifies false positives. it is their responsibility to ensure we are secure.


    Philipp N.

Sophos MDR - 5 star product from Sophos

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
24/7 Support, Cyber Security Experts, Easy to use, Easy to integrate.
What do you dislike about the product?
There's nothing i don't like about Sophos MDR.
What problems is the product solving and how is that benefiting you?
It provides comprehensive security, even outside the working hours of our IT department. This increases security and virtually eliminates downtime.


    William C.

A no nonsense MDR solution that works out the box

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR offers a simple but extensive policy engine which allows our organisation to create policy which truely reflects our business. Implementation is straight forward with agent onboarding performed with a few clicks or an automated install script. Sadly (or not so sadly) I've not had to engage customer support much as the MDR product just works. As a daily driver of the product I'd have to say I am overall impressed with Sophos MDR solution
What do you dislike about the product?
Althought integration is straight forward the pay to integrate model is a hard pill to swallow, we have network services with a leading provider and we find that paying several thousand to bring that visability into the solution to be a bit unfair.
What problems is the product solving and how is that benefiting you?
Providing a robust security solution with a streamlined information security team. The tool including features that include FIM, EDR, Web Controls and DLP


    Dan B.

Great onboarding experience supported by a team of very knowledgable professionals.

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to deploy, configure and report from.
What do you dislike about the product?
No downsides, I haven't found anything I dislike about Sophos MDR
What problems is the product solving and how is that benefiting you?
Sophos MDR has helped increase our Cyber security posture and provide enhanced reporting for our stakeholders. Knowing that a team of Analysts are monitoring 24/7 provides comfort to the business and clients that we are taking security serously.


    Francisco F.

Sophos provides comprehensive, real-time threat protection and intuitive management.

  • June 24, 2024
  • Review verified by G2

What do you like best about the product?
Sophos provides a user-friendly interface that simplifies security management. Its dashboard is well-organized and easy to navigate, offering comprehensive insights into our security status at a glance.
What do you dislike about the product?
Integrating Sophos with existing legacy systems or third-party applications can sometimes be challenging. Specially the firewall integration.
What problems is the product solving and how is that benefiting you?
Since adopting Sophos, we've experienced improved network performance and reliability. The solution runs smoothly without causing any noticeable slowdowns, which is a significant advantage for our daily operations. Knowing that our systems are protected without compromising performance provides immense peace of mind.


    Food & Beverages

Easy to use and deploy

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, pattern recognition, SOC and e-mail notification.
What do you dislike about the product?
Sometimes admin console should be improved to detect partially/not installed clients.
Sometimes it gives false positive that need further investigation.
What problems is the product solving and how is that benefiting you?
Increase security, constant update of virus patterns, managed SOC that provide 24/7 monitoring/assistance.


    Manufacturing

Instant MDR

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Great support.
Analyst avoids unnecessary alerts. Hence low False Positives.
What do you dislike about the product?
Scope for improvement for escalations related to automated alerts.
What problems is the product solving and how is that benefiting you?
Great Integration support for wide variety of tools.