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External reviews

265 reviews
from G2

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    Retail

Sophos MDR as a managed Security Service

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Single dashboard with all notifications consolidated. Sophos MDR has capability to integrate with all type of perimeters. Very easy to implement with great support of team.
What do you dislike about the product?
Some connectors are paid. But still can be manged
What problems is the product solving and how is that benefiting you?
Sophos MDR is a managed detection and response service that monitors and addresses ransomware, malware, and other current and emerging cyberthreats. It also provides the flexibility to manage your security operations.


    Oscar D.

MDR

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Lo mejor de Sophos MDR es que son soporte 24/7, son rapidos y nos dan indicaciones de mejora de seguridad para la empresa
What do you dislike about the product?
Lo peor del sophos MDR es que el soporte es solo en ingles.
What problems is the product solving and how is that benefiting you?
Con todos los ciberataques tener un equipo dedicado solo ha ayudarnos en la protecion de la empresa es la mejor solucion


    Adrian Q.

Lo mejor en cuanto Seguridad en tiempo real!

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Su deteccion eficaz las 24 horas los 7 dias de las semana, proporciona protección continua y tranquilidad.
What do you dislike about the product?
En cuanto al precio puede ser algo elevado comparado con otros servicios similares de otras compañias.
What problems is the product solving and how is that benefiting you?
Se ocupa de identificar y mitigar amenazas en tiempo real , lo que permite al equipo concentrarse en otras tareas.


    Xavi M.

Desafing the Threaths with Sophos MDR: A Deep Look to the Advanced Ciber Defense!

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
What I like more of Sophos MDR is his combination of advanced technology and experts in segurity to give a integral and proactiv protection against the ciber threats.
What do you dislike about the product?
Some posible aspects to consider about Sophos MDR could be the cost to implement it, that can be hight, and the posibility of human errors when depending of the intervencion of experts in segurity.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps to address comun problems like the early detection of ciber threats, the fast response to security incidents, the reduction of the time exposed to risks and the improvment of the segurity posture. This benefits the organizations by giving them a more efective protection against the digital threats and allowing them to count with experts in segurity that watch and protect their ciber enviroment 24 hours of the day


    Jon P.

Sophos MDR un aliado de confianza

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Sophos MDR ofrece una respuesta rápida que es cubierta las 24 horas del día. Es fácil de gestionar y la implementación ha sido muy ágil. El trato con el soporte ha sido muy bueno hasta ahora.
What do you dislike about the product?
Principalmente uno de los problemas que hemos tenido es la barrera con el idioma, a veces impide que puedas explicar correctamente el problema en su totalidad. Otro inconveniente es el precio, ya que impide que pequeñas compañías puedan optar a este servicio.
What problems is the product solving and how is that benefiting you?
Resuelve problemas y amenazas practicamente a tiempo real "la velocidad de respuesta es casi instantanea". Esto nos ayuda a estar relajados ante posibles amenazas.


Number 1 for support and peace of mind

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Sophos MDR is one of the best supports we can find in the sector. All the functions it offers, the ease of implementation and use make it the best option without a doubt. The support team that is always active 24/7 to solve all your problems and offer you peace of mind by providing security against any threat. Another thing that should be highlighted about Sophos MDR is the comfort and peace of mind of knowing that we will be notified by its team of professionals of any threat and of their work to resolve, stop and advise you to deal with that threat and thanks to its effectiveness it makes that for our part we have a low frequency of use. And finally, the easy integration and reporting makes it the best option again.
What do you dislike about the product?
I like everything, but if I have to make a complaint it would be with the language of the support that Sophos MDR offers since sometimes it is a bit complicated to deal with the language that is why I would recommend that extra of adding support in Spanish, it is still worth it and I didn't change it.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves critical cybersecurity challenges by providing continuous 24/7 monitoring, advanced threat detection, expert analysis, rapid response, and strategic security improvements. Thanks to this, it gives us the peace of mind of being fully protected, reducing security risks, complying and operating more efficiently and above all allowing us to sleep at night.


    Tim I.

Sophos MDR gives peace of mind.

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
A small ICT Team can concentrate on other matters and projects.
What do you dislike about the product?
The cost is significant. Perhaps customers should be reimbursed if there have been no detections or responses.
What problems is the product solving and how is that benefiting you?
Staff resources can be placed elsewhere. Breach/Breach response i hope.


    Human Resources

The Brotherhood of peace mind

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
In my opinion is the best purchase what we buy. When we have a emergency the contact whits us inmediathy or they call you.
If you need a support with incident the help you. The Sophos MDR have great professionals. We have a lot of sophos producs and it was very easy to integrate and implement in our system. It have very easy Ui to use.
What do you dislike about the product?
Its very expensive. They dont have spanish support.
What problems is the product solving and how is that benefiting you?
For explemple few days ago a user download a malicious file and they the inmediatly notify us and block this PC and delete malicious file. Its crazy. I love this service.


    Jordi R.

Sleep soundly, Sophos MDR has your back.

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
24/7 support and the technical capabilities of the Sophos MDR team.
In addition, for each security incident, you have a very abundant flow of technical information that helps you better understand what is happening.
What do you dislike about the product?
Probably the cost, which, even though not tremendously expensive for the service provided, is a cost that must be managed, but believe me, it’s amortized from day one.
What problems is the product solving and how is that benefiting you?
Nothing to highlight, possibly support in more languages, especially Spanish for the 24/7 service of the Sophos MDR team.


    Adnan M.

Impressive live response and rapid threat response capabilities

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
What I like most about Sophos MDR is the proactive threat detection and rapid response capabilities. The service's ability to quickly identify and mitigate potential security threats before they can cause significant harm is invaluable. Additionally, the 24/7 monitoring and support provide a high level of assurance, knowing that expert help is always available. The intuitive dashboard and comprehensive reporting tools also make it easy to stay informed and in control of our cybersecurity posture. Overall, the combination of these features greatly enhances our security and peace of mind.
What do you dislike about the product?
While Sophos MDR offers many strengths, one area for improvement is the occasional complexity of initial setup and integration with existing systems. Some aspects of the configuration process can be challenging, especially for organizations without extensive in-house IT expertise. Additionally, there have been instances where communication delays with support teams impacted the speed of issue resolution. Streamlining the setup process and enhancing the responsiveness of support could further elevate the overall experience
What problems is the product solving and how is that benefiting you?
I am highly impressed with Sophos Managed Detection and Response (MDR) service. The team’s proactive approach to threat detection and rapid response has significantly improved our cybersecurity posture. The intuitive dashboard and detailed reporting provide clear insights, making it easy to understand and manage potential threats. The 24/7 monitoring and expert support have given us peace of mind, knowing that our systems are continuously protected. Overall, Sophos MDR has been an invaluable addition to our cybersecurity strategy