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Sophos MDR has provided us with reliable, expert 24/7 threat detection and response
What do you like best about the product?
What I like most about Sophos MDR is the 24/7 expert monitoring and rapid response to real threats. The service gives us peace of mind knowing that a skilled team is actively hunting, detecting, and neutralizing threats around the clock—even when our internal IT team is offline.
Their proactive threat hunting and clear, actionable guidance during incidents make a huge difference in minimizing downtime and reducing risk. The integration with Sophos Central also gives us a unified view of our security landscape, making it easier to track threats and overall activity.
In short, the combination of human expertise with powerful technology is what truly sets Sophos MDR apart.
Their proactive threat hunting and clear, actionable guidance during incidents make a huge difference in minimizing downtime and reducing risk. The integration with Sophos Central also gives us a unified view of our security landscape, making it easier to track threats and overall activity.
In short, the combination of human expertise with powerful technology is what truly sets Sophos MDR apart.
What do you dislike about the product?
What I dislike most about Sophos MDR is that sometimes the volume of alerts can be overwhelming, especially during periods of heightened threat activity. While the team does a great job filtering and prioritizing, it can occasionally be challenging for our internal team to keep up with all notifications and follow-ups.
Additionally, there can be occasional delays in communication when detailed investigation is needed, which can slow down incident resolution in complex cases.
Finally, more customizable reporting options would be helpful to better align with specific organizational needs and compliance requirements.
Additionally, there can be occasional delays in communication when detailed investigation is needed, which can slow down incident resolution in complex cases.
Finally, more customizable reporting options would be helpful to better align with specific organizational needs and compliance requirements.
What problems is the product solving and how is that benefiting you?
Sophos MDR is solving the challenge of continuous, expert cybersecurity monitoring and rapid incident response, which is difficult to maintain with limited internal resources. By detecting and neutralizing threats before they cause damage, it reduces our risk of breaches and downtime. This allows our team to focus on strategic initiatives while knowing our environment is proactively protected around the clock, ultimately improving our overall security posture and operational efficiency.
Sophos MDR Delivers Strong Threat Detection
What do you like best about the product?
What I Like about sophos is that since we implemented the solution, we haven't experienced any critical issues or security breaches, wich speacks to the reliability of the product. This has made us feel secure and well-covered at all times
What do you dislike about the product?
Support response time could be improved.
What problems is the product solving and how is that benefiting you?
Sophos helped us replace a previos platform that did not support our compliance requirements and often left us feeling somewhat esposed. With sophos we have a much higher levele in both our security posture and ourbility to meet regulatory standars
SOPHOS MDR SOLVING MY INTERNAL & EXTERNAL Challenges !
What do you like best about the product?
Overall ease of use and seamless integration with our existing systems.
What do you dislike about the product?
Not able to use it with legacy systems such as server os 2008 and win 7 OS.
What problems is the product solving and how is that benefiting you?
Especially in weekends and holidays , feel relax because systems being monitored by the MDR Team, so relaxation.
To stay ahead of the threats in cyberspace we always need support from trusted partners
What do you like best about the product?
i can ask for a revision based on suspicious behavior and ask for explanation also they have detected threats before the internal team.
You already have the agent installed in the infrastructure if you use the AV, its just another subscription. it leverage the load on my SOC team.
You already have the agent installed in the infrastructure if you use the AV, its just another subscription. it leverage the load on my SOC team.
What do you dislike about the product?
Still haven't found something i don't like from the service.
What problems is the product solving and how is that benefiting you?
Lack of expertise on the market, my SOC team its new and they support the process on MDR letting them learn, mature the processes and protect the business.
Exceptional Emerging Trending Product
What do you like best about the product?
Sophos Managed Detection and Response (MDR) is most helpful for its 24/7 threat monitoring and response capabilities, expert-led threat hunting, and full-scale incident response, which significantly improves an organization's security posture and frees up internal IT resources. The upsides include improved cyber defense, freed-up IT capacity, and a reduction in the risk of costly cyberattacks
What do you dislike about the product?
Sophos MDR can be expensive, particularly for smaller organizations. Communication issues, including slow response times and lack of local language support, are also mentioned as concerns. Furthermore, false positives can lead to wasted time and resources, and integration with existing security stacks might not always be seamless.
What problems is the product solving and how is that benefiting you?
Sophos MDR provides round-the-clock threat monitoring, ensuring constant vigilance against cyberattacks, even outside of standard business hours.Sophos MDR provides a managed service that handles the complexity of modern threats, including ransomware and other sophisticated attacks, through expert analysis and targeted actions.
I dont have to worry about Ransomware Attack any more
What do you like best about the product?
I don't have to worry about the threat showing on my Alerts tab. MDR team takes care of the those alerts when i authorized them to take actions.
What do you dislike about the product?
Some times the number of call from MDR is so much that it gets irritating.
What problems is the product solving and how is that benefiting you?
All the Threat are being taken care.
Easy Management and App Distribution With Manual Duplicate Device Handling Required
What do you like best about the product?
Great product and easy to manage. Easy to work with and great to keep track of assets in the main console
What do you dislike about the product?
Manual Duplicate Device Handling Required
What problems is the product solving and how is that benefiting you?
all sorts of mail based attack preventions
effective and reliable
What do you like best about the product?
The team handles real threats quic¿kly, so we dont have to worry about them
What do you dislike about the product?
the initial setup and reporting can be a bit clunky, i'dlike a simpler dashboard for policy management and easier ways to customize reports. it works well, but the interface could be more modern and intuitive
What problems is the product solving and how is that benefiting you?
Sophos mdr solves the problem of not having a 24/7, this benefits me by reducing my workload and giving me peace of mind that our system are always protected from advanced therats like rasnomware
FOCUS ON MY COMPANY
What do you like best about the product?
The confidence and speed with which it detects and responds to us when there is an incident
What do you dislike about the product?
Let there only be engineers who speak English
What problems is the product solving and how is that benefiting you?
The main problem is the time that must be dedicated to threat hunting since they take care of that and one can focus on addressing the problems of the company where they work.
MDR with 24/7 visibility and expert response to incidents
What do you like best about the product?
What I like most about Sophos MDR is the 24/7 monitoring by expert analysts, the rapid response to incidents, and the seamless integration with Sophos Central, which allows for unified security management.
What do you dislike about the product?
The reports could be more detailed and customizable. Sometimes the initial response takes a bit longer than expected in minor incidents.
What problems is the product solving and how is that benefiting you?
Although incident management can be complex and time-consuming, Sophos MDR helps alleviate this burden by providing 24/7 monitoring and a rapid, expert response, which reduces risk and allows our team to focus on strategic tasks.
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