What do you like best about the product?

The technical expertise of every engineer that I have encountered. I have asked many guidance questions, and they always come up with a strong plan on how I can move forward. When we get into technical implementations, they always work with me until all bugs and features I need are done. Many times, my issues are outside the purview of DoiT or AWS, but they always help anyway. They are very quick to respond, not only to the initial query, but all throughout the process. They have helped me tremendously on a number of issues, including rightsizing, patching, domain controllers, query optimization, and even Perl. They are a great organization.

What do you dislike about the product?

The only downside is that I find the billing a bit complicated.

What problems is the product solving and how is that benefiting you?

Rightsizing, System patching, Domain controllers, Query optimization