What do you like best about the product?

100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level.

What do you dislike about the product?

Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also, some cosmetic bugs related to the UX, but nothing huge.

What problems is the product solving and how is that benefiting you?

We implemented Druva Data Resiliency Cloud to back up our Endpoints, Servers and VMs. As most end users do, ours keep deleting stuff on accident so Druva helps with that, along with keeping archives. Before Druva we were doing physical backups of our in house servers and trusting our hosts to do the same for anything virtual. Druva has exponentially improved the quality and speed of our backups, as well as the breadth of what we are backing up ourselves. The Druva product is easy to use, provides peace of mind for our end users and also streamlines operational efficiency for our IT team.