Intuitive and efficient
What do you like best about the product?
The software is easy to use and responsive. I work a high-volume help desk and VPN issues are one of our main call drivers, which requires efficiency.
What do you dislike about the product?
There is no pop-up or noticeable prompt after resubmitting the host profile and when it is complete. Also, may be helpful to have a disconnect prompt.
What problems is the product solving and how is that benefiting you?
User's frequently call for lost access to an application that requires the VPN and Palo Alto makes it easy for me to troubleshoot their connection issue.
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