Preferred vendor for speech-to-text speed & accuracy
What do you like best about the product?
Gladia provides a highly accurate real-time speech-to-text solution for high volumes of support and service calls. Latency is low and accuracy high, even for numericals. We've appreciated the quality of support across pre-processing, post-processing, and model optimization.
What do you dislike about the product?
Nothing of note. We've appreciated their expertise and customized support.
What problems is the product solving and how is that benefiting you?
Method uses Gladia for a highly accurate real-time speech-to-text transcription services within our system.