BrandShield Managed Anti-Phishing Solution
BrandShieldReviews from AWS customer
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Excellent Service of Brandshield
What do you like best about the product?
I’ve had the pleasure of being a Brandshield customer, and I can honestly say their product and services are exceptional. The platform is powerful, reliable, and provides exactly the level of protection and visibility we need. What really makes the experience stand out is the people behind it especially Karni and Ella. They have been absolutely amazing to work with: professional, responsive, and genuinely dedicated to helping us succeed.
It’s rare to find a company that combines cutting-edge technology with such a supportive and personable team. Brandshield truly delivers on both fronts, and I highly recommend them to anyone looking for strong digital brand protection backed by an outstanding team.
It’s rare to find a company that combines cutting-edge technology with such a supportive and personable team. Brandshield truly delivers on both fronts, and I highly recommend them to anyone looking for strong digital brand protection backed by an outstanding team.
What do you dislike about the product?
I don't see any downside of Brandshield.
What problems is the product solving and how is that benefiting you?
the problem they solve is mainly on website, paid ads and fake socials and they are very prompt and proactive.
Great brand protection agency to work with!
What do you like best about the product?
I like that you have a platform to go into and report listings and input listings yourself. As well as the dashboard is very informative and allows you to keep up with the progress of take downs.
What do you dislike about the product?
Sometimes the platform glitches and doesn't scan correctly for keywords, but we have a reliable brand rep that gets that taken care of quickly.
What problems is the product solving and how is that benefiting you?
When we first started with BrandShield we had thousands of knockoffs but 2 years later we are down to just hundreds which is honestly an improvement! It saves us the time of having to report listings one by one - they streamline the process.
BrandShield Review
What do you like best about the product?
Customer service is excellent and we easily get answers to questions.
What do you dislike about the product?
Its hard to compare one vendor toa nother to really be sure our spend is going as far as it can.
What problems is the product solving and how is that benefiting you?
Online monitoring
Proactive and helpful brand protection assistance
What do you like best about the product?
Our account manager has been very proactive in taking actions as well as trialling and giving her honest opinions on potential new tools within the system. Knowing that she will not recommend a tool that is not worthwhile for our business case is very helpful.
What do you dislike about the product?
There was a bit of uncertainty at the beginning about the scope of our package and also lack of clarity over how some aspects of the tool worked. However, this was remedied to our satisfaction once it was raised.
What problems is the product solving and how is that benefiting you?
Helping us attend to marketplace infringements.
Amazing protection and communication.
What do you like best about the product?
I really like how involved the representatives are to ensure we are being taken care of, as well as keeping in touch in case we have any concerns. The big time difference with our rep does not stop her from taking care of us in a timely manner.
What do you dislike about the product?
I feel that smaller businesses can really benefit from BrandShield's protection, but their budget might be too tight. Creating a smaller package for businesses like ours could bring more customers to BrandShield.
What problems is the product solving and how is that benefiting you?
We had an issue with our site being cloned and selling similar products for a much cheaper price. Very unrealistic price that would create issues with our company if they were not fulfilled. We were fortunate enough to get the site taken down within a few days before it created any problems. Amazing work from the company and the team.
Great Reporting and Helpful Staff
What do you like best about the product?
BrandShield provides excellent reporting when it comes to the work being done for our organization. The staff are helpful and provide timely action when reporting copyright infringement.
What do you dislike about the product?
The only minor issue is understanding what is included in your package from the beginning. Some web features may not be included in your package, and you won't know until you ask for them.
What problems is the product solving and how is that benefiting you?
It is allowing us to see who is using our trademarks unofficially and take down inappropriate content.
Working with Brandshield
What do you like best about the product?
Excellent communications and very fast to take action as requested. Their service is easy to use and easy to learn.
What do you dislike about the product?
It can be a bit unclear what features are part of the plan.
What problems is the product solving and how is that benefiting you?
Brandshield is very useful for removing fake products and illegal resellers.
Very Insightful
What do you like best about the product?
The BrandShield team is very engaging and offers insightful guidance on avenues to pursue to better protect our trademarks and brand reputation.
The dashboard they offer is easy to navigate and provides a great resource for our team. In a world of competing priorities, BrandsShield is definitely a value add to our mission to protect patients from illicit products that could cause them harm.
The dashboard they offer is easy to navigate and provides a great resource for our team. In a world of competing priorities, BrandsShield is definitely a value add to our mission to protect patients from illicit products that could cause them harm.
What do you dislike about the product?
I cannot think of anything in particular that i dislike about BrandShield.
What problems is the product solving and how is that benefiting you?
As a pharmaceutical security customer, it is important to my team to understand the threat to patients, products, and our company.
A professional service capable of handling multiple infringements
What do you like best about the product?
The professional service, the availability, the accessible platform, and the newly established team demonstrate a particularly high level of creativity.
What do you dislike about the product?
BrandShield is usually not able to manage complex, non-clear-cut infringements. In addition, the scanning frequency is lower compared to market competitors.
What problems is the product solving and how is that benefiting you?
The ability to detect and remove multiple infringements across different platforms.
Brandshield IP Protection
What do you like best about the product?
Automates our IP /trademark enforcement globally. The follow up support work by our account rep- Yael Hasbani- is excellent. She understands our brand and requirements. She is much better than our first account rep- who was good, but a bit rigid.
What do you dislike about the product?
Need to clarify pricing for "All" the features. In marketing presentations, a lot of the features are presented but you have to understand the pricing for each module. Also, given the reduction in the cost of COMPUTE expenses and AI, would assume the pricing should decline. As a luxury brand, would also like an increased focus on brands and resellers that try to "Duplicate" our products.
What problems is the product solving and how is that benefiting you?
global ip and trademark monitoring for websites, social socials, un authorized resellers, grey market sites.
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