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    Ellie L.

Easy to work with and effectively reduced number of scams

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Effectively taken down scam ads and websites pretending to be the brand.
What do you dislike about the product?
Recently there is a new marketplace which we haven't been able to take down, but it's being worked on. We've also seen a rise of paid ad scams recently.
What problems is the product solving and how is that benefiting you?
It's removing websites and marketplaces that are using our images, name and logo. We wouldn't know a lot of these existed without BrandShield scans.


    Aaron W.

BrandShield portal review

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
I like the functionality the application provides. The application is easy to use.
What do you dislike about the product?
I dont like the reporting functionality.
What problems is the product solving and how is that benefiting you?
Business the application is solving is identification of trademark violations


    Manufacturing

Professional help and money well spent

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
BrandShield professionals have a client-centered approach, where the client's specific needs are taken into account when tailor-making the service. Our analyst is always friendly, professional and proactive, being an extended hand of the in-house lawyer and a valuable resource to combat counterfeits
What do you dislike about the product?
If there has to be something that could be better about BrandShield, maybe it's the annual subscription price model and the high level of pricing that might be challenging for smaller clients
What problems is the product solving and how is that benefiting you?
BrandShield is effectively finding and taking down infringing listings on marketplaces and infringing content on websites, helping us combat counterfeits and misuse of our brand.


    Quoc N.

Would highly recommend

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Brandshield offers a tailor-made package that has helped achieve a high success rate in circumventing online threats. It is extremely user friendly and easy to understand. The reporting output is also straightforward and fast.
What do you dislike about the product?
There is little to dislike about Brandshield - the portal is safe, secure and easy to use.
What problems is the product solving and how is that benefiting you?
Brandshield offers our company a single platform, where multiple users are able to interface - we are a global company so often threats have multiple stakeholders. Decisions pertaining to threats can then be dealt in a swift and succint manner.


    Automotive

A Must-Have Service for Digital Brand Protection

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
From the initial sales conversation to training and ongoing support, BrandShield has been outstanding. The Brandshield team is transparent, knowledgeable, and responsive every step of the way.

BrandShield’s intelligent search algorithm consistently uncovers violations across platforms that our in-house tools would have missed. Infringements are identified quickly, and takedown enforcement is just as fast. The speed and depth of their monitoring have given us a significant edge—and peace of mind—in protecting our brand online.

Best of all is BrandShield’s personal touch. We’ve been assigned a dedicated representative, Karni, who is knowledgeable, proactive, and always quick to respond to our questions. Karni’s support has made the entire process smooth and efficient.
What do you dislike about the product?
In all honesty, I cannot think of one thing to dislike.
What problems is the product solving and how is that benefiting you?
Our company had been struggling to keep up with a growing number of online infringements on our own.


    Valerie R.

Responsive and Effective

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
As a smaller business, we have felt very well supported by the team at BrandShield. The team works quickly to eradicate web imposters and phishing sites. It is peace of mind, to know that BrandShield is monitoring for bad actors at all times.
What do you dislike about the product?
Services such as these are costly but there is nothing to dislike in the delivery of service.
What problems is the product solving and how is that benefiting you?
Eliminating web imposters and phishing sites that are infringing on our brand identity.


    Samantha R.

Their team has exhibited a high level of professionalism and expertise.

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
What sets BrandShield apart is their proactive approach. They don't just react to threats—they anticipate and prevent them. Their cutting-edge technology and monitoring tools have been invaluable in identifying potential risks to our brand and trademark infringements. Their detailed and accurate reports ensure we're always a step ahead.

Beyond the technical support, BrandShield’s customer service is top-notch. Their team is always responsive, approachable, and truly invested in the success of our brand. Any concerns we had were handled swiftly, and their solutions are both effective and easy to implement.

Thanks to BrandShield, we are able to confidently focus on growing our business, knowing that our IP is in safe hands. They've become an indispensable partner, providing peace of mind that is worth every penny. We highly recommend their services to any company looking to protect their intellectual property and ensure their brand remains secure in an ever-evolving digital landscape.
What do you dislike about the product?
We zero dislikes about BrandShield at this time.
What problems is the product solving and how is that benefiting you?
Protecting our intellectual property.


    Entertainment

Excellent brand protection partner

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
BrandShield's team members do everything they can do assist in making our brand protection program as automated as possible. After working with them for a few months, we came up with policies that allowed them to proceed with takedowns without requiring direct approval from me, which was a huge time saver.
What do you dislike about the product?
The time difference with the west coast can be a challenge at times, although they do everything possible to make it easy.
What problems is the product solving and how is that benefiting you?
BrandShield is one of our partners combatting the sale of counterfeit products on the internet. They are currently assigned 2 of our most important media properties, and have been very successful in reducing the number of counterfeit listings.


    Justin R.

Brandshield review from Owens Corning

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the tool itself. It is easy to navigate and use. The team support we receive from Brandshield is also excellent. Gabby is the best! I use this tool twice weekly to keep an eye on potential threads and report out to leaders.
What do you dislike about the product?
If reporting could be more intutive and more easily achieved by the user, that would be great.
What problems is the product solving and how is that benefiting you?
The tool helps us identify suspicious sites and profiles that may be using our IP without permission or incorrectly, or looking to scam customers. This helps us identify threats and make sure our online presence is trusted and secure.


    Pharmaceuticals

The Ultimate Solution for Combatting Digital Threats

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
My organization has been working with BrandShield for several years now, and the results are outstanding. Partnering with BrandShield has given us peace of mind and tangible outcomes regarding the security of our brand and products. We have seen a real, measurable improvement in our brands' online safety since we partnered with BrandShield, and it has only continued to improve over the years.

Their team continues to impress us with their knowledge and strategic approach to uncover and eliminate online threats quickly. Their technology is impressive, but their exceptional customer service is what sets them apart. Their account managers are world-class, professional, and dedicated to their craft. They take the time to understand the specific challenges of our brands and tailor their solutions accordingly. The people at BrandShield are truly invested in the success of protecting their clients' brands. They make it feel like you are their only responsibility.

I highly recommend BrandShield to any organization, no matter the size, serious about safeguarding its reputation and online assets.
What do you dislike about the product?
From our experience, there is nothing we dislike about our partnership with BrandShield. They have delivered consistently without compromise or downside.
What problems is the product solving and how is that benefiting you?
BrandShield is protecting our brands on a variety of marketplaces, websites, and social media platforms from unauthorized and/or illicit offers. We have seen a substantial decrease in these types of offerings since we partnered with BrandShield. When new threats emerge, they are quick to adapt to combat these threats directly.