What do you like best about the product?

Storiicare offers an amazing resource and tool for service providers - whether you are in the health care industry to social services for adults with ID/DD, this platform has an all-in-one, inclusive tool that allows you the opportunity to schedule activities and track engagement, monitor attendance, write progress notes, and create an HCBS - person-centered online profile.
Since our partnership, we have scaled back on the hands-on demands of paper. Our staff can use their device, iPad or computer to track all of this. However, the number one thing that separates Storiicare from other platforms is their customer service and onboarding teams. They have spent countless hours helping my team and I get set up on their platform. If we have a question, they will respond in a timely manner OR they send us a follow up video recording to refer back to.

What do you dislike about the product?

I would like to see StoriiCare translate progress notes in another language for my staff that do not feel comfortable writing in English - specifcally for Vietnamese, tagalog, spanish, and tongan.

Additionally, it would make work a bit easier if Storiicare was compatible with our Regional Centers billing system.

What problems is the product solving and how is that benefiting you?

HIPPA compliant documentations and person-centered compliance with the regional center