What do you like best about the product?

Storiicare has an extremely user-friendly interface that anyone can understand and adapt to. Here at the Seniors Resource Center, we value the efficiency and support we receive from the platform. Support is available instantly, whether from a live support agent or an extremely helpful chat agent. Our organization's integration has been complex, and Storiicare has been there to assist in planning, and most importantly, leveraging its ability to support us in mass uploads and other time-consuming projects.

What do you dislike about the product?

Although Storiicare meets our organization's needs, because they are expanding and advancing their platform, sometimes we are meet with random bugs. However, once the bug is identified, it is made a priority to fix, providing a schedule of when the issue will be resolved.

What problems is the product solving and how is that benefiting you?

Before Storiicare our organization was very traditional; this EHR platform allowed us to migrate all integrated service processes and procedures to digital workflows. This optimized compliance and reporting, as well as the day-to-day operations, are in a central location for team members to access.