Prove has provided an outstanding product and service
What do you like best about the product?
The tools themselves are industry leading and have enabled our organization to improve authentication rates and performance over our previous provider substantially.
What do you dislike about the product?
Have not yet identified any downsides; any issues have been resolved promptly and accurately.
What problems is the product solving and how is that benefiting you?
Solving for authentication of identity and other potential fraud risk concerns in a digital environment. We have been able to improve our authentication rates by almost 10% allowing us to book more loans and revenue. Instant lnk technology has also enabled a more customer-friendly experience vs. previous voice-based solutions.
Recommendations to others considering the product:
Prove brings a wealth of experience in mobile phone authentication and applicable use cases. They have outstanding coverage in US and CN and are great partners to work with.
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