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44 reviews
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    Tony W.

Efficient Onboarding, Needs Feature Visibility

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I like how Prove efficiently identifies consumers based on their phone number and provides prefilled information to make our onboarding process as easy as possible. It reduces friction in our sign-up funnel, allowing us to onboard more customers in less time.
What do you dislike about the product?
Sometimes we don't understand all of the product features, availability, and not at all times is that brought to our attention when there are extra services that we could be using that could improve our security posture.
What problems is the product solving and how is that benefiting you?
Prove reduces the effort for users during sign-up by efficiently identifying consumers via phone numbers and providing prefilled information, making onboarding easy and reducing friction, allowing us to onboard more customers quickly.


    Financial Services

Strong Reach for Our USA User Base

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
Their Reach for our USA user base of users
What do you dislike about the product?
The complexity of many APIs and many information spread
What problems is the product solving and how is that benefiting you?
Improved onboarding data that will allow us to skip some other checks


    Kumail Z.

Outstanding Support and Documentation

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
The support staff and the documentation they provide
What do you dislike about the product?
There could be more in-depth education about the intent of each product and some more details about how the data is obtained and used for more efficient results.
What problems is the product solving and how is that benefiting you?
Prove helps us validate our customers identity based on their phone number. Directly helps tackle ID theft fraud.


    Chad N.

Easy Onboarding, Great Support

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, sharing updates on what they're working on. From a partnership perspective, it's been fantastic. When working with their team and their integrations, everything was easy. On the consumer side, the ease of onboarding stands out, with Prove providing a lot of prefill opportunities, which is significant for our business. Also, the initial setup was pretty easy. The API documentation was useful, and the Prove team was very helpful, making it very easy for us and our dev team.
What do you dislike about the product?
I don't have much to say of Prove not working. Everything we've used it for seems to be providing the value we're looking for. From a consumer-facing perspective, there's always cosmetic or UX opportunities, but nothing that stands out as Prove not working.
What problems is the product solving and how is that benefiting you?
Prove helps ensure we're speaking with the correct person who consented and helps to removes friction in our processes, making it easier for clients to complete thier auto loan refinance.


    Keerthi R.

Easy IAM Integration and Cost-Effective SMS with Prove

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
Ease of integrating Prove with Identity & Access Management systems. Cost Effective when compared to other SMS providers.
What do you dislike about the product?
Frequent certificate changes caused disruptions to SMS services
What problems is the product solving and how is that benefiting you?
Provides ability to send SMS/Voice based MFA OTPs to our customers.


    Michael H.

Market Leader in Seamless Financial Onboarding

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Prove is a market leader solving a problem that the competition hasn't caught up to. I find it a huge value add to work with an innovative solution like Prove to help financial institutions onboard clients more effectively with less risk. Prove does a fantastic job supporting its partners and clients. The initial setup was very efficient.
What do you dislike about the product?
Expanding the mobile operating network to all the mobile providers across the US.
What problems is the product solving and how is that benefiting you?
Prove enables seamless and safe bank account openings with its IDV verification. It's a market leader helping financial institutions onboard clients more effectively and with less risk. Also, it offered a solution that other providers did not solve.


    Insurance

10 Years of Reliability with Prove—Hardly Any Outages

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
We have been using prove for last 10 years. We hardly had any outages with Prove.
What do you dislike about the product?
Would like to see Prove having out of the box integration with Okta & other vendors.
What problems is the product solving and how is that benefiting you?
We have been using Prove to send SMS based OTP for MFA via RSA Adaptive Authentication


    Andrew C.

Effective Data for Fraud Prevention

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to validate addresses and issue more accounts.
What do you dislike about the product?
I feel that there could be more information on the phone numbers.
What problems is the product solving and how is that benefiting you?
I use Prove for phone number data to prevent ID theft and manage fraud risk. It helps tie physical addresses to phone numbers, enabling address validation and issuing more accounts.


    Leandro Marcelo L.

Prove is supporting Elo to built a great ecosystem in Brazil.

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
The solution meets the customer’s expectations
What do you dislike about the product?
We could built more products to enhance the customer loyalty.
What problems is the product solving and how is that benefiting you?
Sim swap


    Financial Services

Great experience so far

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
As someone deeply involved in fraud strategy, I appreciate how Prove's identity verification and authentication solutions go beyond static identifiers by leveraging real-time mobile signals. This approach drastically reduces false positives while enhancing user trust—a rare combination in the fraud prevention space.

Their ability to provide deterministic identity signals using the mobile device as a proxy for trust is game-changing, especially in an era where synthetic identity fraud and account takeover attempts are increasing. Prove’s Trust Score and passive identity verification not only streamline the customer onboarding process but also help businesses make smarter, risk-aware decisions without sacrificing conversion rates.
What do you dislike about the product?
One aspect I dislike about Prove is the additional cost associated with retro studies or historical data analyses. In many cases, these studies are essential for evaluating performance, tuning fraud strategies, or building a business case for continued investment. Charging separately for retro studies—especially after already paying for the core product—can feel restrictive and may discourage deeper analytical exploration or collaboration between teams.
What problems is the product solving and how is that benefiting you?
Prove solves key challenges in identity verification and fraud prevention by leveraging mobile intelligence and real-time trust signals. This enables us to reduce synthetic and third-party fraud, minimize false positives, and streamline customer onboarding with passive, frictionless verification. As a result, we make faster, more accurate decisions while improving both fraud capture and user experience.