Prove Pre-Fill®
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Prove
What do you like best about the product?
Helps speed up KYC for our customers as well as prevents us to send potential failed customers through our banking KYC.
What do you dislike about the product?
Limited customization on the design side. You are forced to use their iframe form fields.
What problems is the product solving and how is that benefiting you?
KYC pre-screening saves us money so we don't have to send all KYC through our banking partner.
Filter out bad actors for your application
What do you like best about the product?
Prove will help filter out fraudsters from your application. Using their APIs you can make sure your potential users possess the mobile device tied to the actual phone number. After this step, there are a few options. You can check how reliable the phone number is tied to that mobile device. You can also pre-fill address information and verify user-submitted data.
Every situation is different, and you can configure the API to return more details on a certain step. For example, when verifying users, it may be that Prove's requirements are too strict for your app. You can have the API return more details about a rejected data set and then write custom logic to take your own action.
Their API also includes sending text messages to mobile phones. We didn't have to add Twilio or another provider.
Every situation is different, and you can configure the API to return more details on a certain step. For example, when verifying users, it may be that Prove's requirements are too strict for your app. You can have the API return more details about a rejected data set and then write custom logic to take your own action.
Their API also includes sending text messages to mobile phones. We didn't have to add Twilio or another provider.
What do you dislike about the product?
The documentation was not the greatest. When receiving the guide and example documentation it is not clear how to achieve the sample applications using the APIs provided in the example. I ended up ignoring their recommended steps, which in my opinion were not sufficient to implement our use cases. Instead, I looked through their APIs and came up with custom work to get a solution going. Luckily they linked us to a customer that was live with Prove and from their webpage I was able to figure out what a potential implementation would look like.
What problems is the product solving and how is that benefiting you?
We want to keep fraudsters out of our application. With Prove, this is easier. There will always be a balance of filtering out some good actors with the bad. But you can create your own custom logic to work with this. A lot of fraudsters fail our Prove verification. This helps free up our team to work on other things. The amount of fraud we have is manageable so far.
Recommendations to others considering the product:
* Consider that good actors may be blocked using Prove
* Get testing scenarios set up with Prove early
* Custom logic may be required if default solution needs changing for your situation
* Get testing scenarios set up with Prove early
* Custom logic may be required if default solution needs changing for your situation
Excellent customer service, somewhat complicated implementation and technical flow
What do you like best about the product?
The integration team was quite helpful through a very challenging integration. The customer service continues to be excellent.
What do you dislike about the product?
The API configuration is somewhat confusing and cumbersome. In addition, understanding the flow of trust scores vs. verified is very challenging and has created issues as our team has worked to implement and augment our registration process.
What problems is the product solving and how is that benefiting you?
We are solving mobile verification and reputation. The reason codes are quite helpful in assessing the challenges of our marketing in terms of the people we are attracting.
Good solid product for our security needs, good support and documentation on services
What do you like best about the product?
Good support, client relations. Service is reliable and always up.
What do you dislike about the product?
Pricing is a bit high based on our volume.
What problems is the product solving and how is that benefiting you?
We can verify customers applying for banking services confidently using a cellphone. Prove's services allow us to minimize application time.
Unique offering for phone-based MFA
What do you like best about the product?
Prove focuses on phone-based authentication and has the best solution suite for automatically authenticating someone based on a phone number.
What do you dislike about the product?
The pricing is unclear and is not public.
What problems is the product solving and how is that benefiting you?
We are solving multifactor authentication for validating user identities with a phone number.
Marketer in Healthcare
What do you like best about the product?
This is unique technology that adds to our competitive advantage by helping us reach more members via telephone.
What do you dislike about the product?
I have not experienced anything to dislike.
What problems is the product solving and how is that benefiting you?
We are able to retrieve more complete member phone numbers to help us reach members and improve outcomes.
SVP Operations - COO SRx
What do you like best about the product?
Prove is very Flexibility and collaboration
What do you dislike about the product?
Prove is great. No dislikes i can think of.
What problems is the product solving and how is that benefiting you?
Ability the get accurate contact information to reach out patients
Implementation team was very responsive and gave our team solutions for our specific use case
What do you like best about the product?
the team likes having additional contact information available to them without having to do the searching themselves
What do you dislike about the product?
The downside currently is not having the reachability score. but that is something Prove is already working on
What problems is the product solving and how is that benefiting you?
Prove is enabling our organization to reach the 10% of patients we previously did not have phone numbers available for.
Prove Review
What do you like best about the product?
The ability to leverage a unique tool to drive increased patient engagement for our telephonic clinical services.
What do you dislike about the product?
Not currently aware of anything that I dislike.
What problems is the product solving and how is that benefiting you?
For MTM programs, a fair proportion of data we receive contains incorrect or missing phone numbers for patients. The ability to reach more patients through identifying accurate phone numbers through Prove allows our team to reach more patients to improve overall outcomes.
Prove is a top company poised for growth in the new Digital Age of Business
What do you like best about the product?
The robust array of products they offer, from Payfone Pre-fill to soft Authentication like Payfone TrustScore & others like it, to even more Friction induced Authentication products like Instant Link, are quickly in my eyes becoming staples in which the future of the digital age will require. Which makes me even happier that we have them as our partner/vendor.
What do you dislike about the product?
Nothing comes to my mind, as from my point of view I think they are doing a fantastic job when it comes to supporting our usages, are quick/responsive with their timing, and have frequent touchpoints in which they are checking in with our usage of the products that we are using.
What problems is the product solving and how is that benefiting you?
Our company is using Payfone Pre-Fill and other Authentication products to help drive up applications and drive down Fraud (for Authentication pieces).
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