Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

177 reviews
from

External reviews are not included in the AWS star rating for the product.


    Andrei-Ayar T.

Centralized Authentication Made Simple, Despite a Clunky Dashboard

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
I find IBM Verify CIAM useful for managing user authentication and access control across various tools. As a developer, I appreciate being able to centralize identity management effortlessly, including features like single sign-on and multi-factor authentication. I like how the authentication flow is easily adaptable based on user type and access needs. Multi-factor authentication is not only an extra security layer but is also consistent with security policies needed for certifications. The access policy setup is great, considering context like device and location, and it helps us trigger extra verification in high-risk situations. Overall, it offers a reliable and secure platform, which is critical for handling user access efficiently.
What do you dislike about the product?
The dashboard was a bit tricky sometimes, and I needed a lot of help from others for the setup as I didn't have the time to implement it and fully understand it. If you are new to IAM systems, it can be more difficult. The settings are scattered across multiple sections, making navigation slow, and some flows are several menus deep. A better search could also be a plus.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage user authentication and access control with centralized identity management, single sign-on, and multi-factor authentication. It ensures smooth logins, easy adaptation of auth flows, consistent security policies, and reliable access policy setup for secure user access.


    Vihaan T.

It was great. Has easy to understand the UI and easy to use.

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
The UI which made me to understand ans easy to use.
What do you dislike about the product?
Not that much of dislike, it is great and
What problems is the product solving and how is that benefiting you?
Fragmenting user identities, high-risk authentication.


    Guillaume B.

A modern and secure management for my clients

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
A modern and secure management for my clients.
What do you dislike about the product?
Perhaps a bit too complex on certain points.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM offers user-friendly, modern, and secure digital experiences for customers.


    Jeni J.

Seamless Security with Strong Authentication

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I like that IBM Verify CIAM offers strong authentication like MFA and adaptive access, ensuring security while still providing a smooth login experience for our customers. The MFA adds an extra layer of security by requiring a second verification step, which reduces account takeovers, and I appreciate that the adaptive access feature checks the context like location, device, and IP address, allowing for a seamless login if everything seems normal. Additionally, the initial setup was very easy and well guided.
What do you dislike about the product?
The admin dashboard sometimes feels a bit heavy and not very intuitive. Settings are spread across multiple sections. Sometimes I have to click through several layers to find one configuration.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM for secure customer identity management. It protects accounts with MFA and strong authentication, reducing takeovers. Adaptive access ensures smooth logins by checking context like location and device.


    Ella J.

Robust Security with a Steep Setup Curve

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I use IBM Verify CIAM to manage customer accounts, handle identity verification, and ensure secure logins for all users across our apps and platforms. I like that it combines strong security features with easy login options like single sign-on and multi-factor authentication. With these features, users can log in easily without frustration, and at the same time, I can ensure that their accounts and data are fully protected. The reduction of support tickets since users experience fewer login problems is a plus too.
What do you dislike about the product?
It's just the initial setup and its complexity. A more visual dashboard would make it easier to set up and manage. Creating a step by step tutorial feature within can also be of great help.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage user accounts and secure logins efficiently, reducing security risks. It combines strong security with easy login options and has decreased support tickets related to login issues.


    Claire A.

Robust Security with Room for Setup Improvement

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how IBM Verify CIAM combines strong security features with flexible login options that don't frustrate users. These features help by reducing login friction while maintaining strong security. It makes identity management easier to control from one place and helps to prevent unauthorized access, which is very important to us. Users can access their accounts easily, and I feel confident that sensitive data is protected.
What do you dislike about the product?
The setup and configuration can be complex. The main challenge was configuring identity flows. Clearer step by step guidance would make the setup process easier. Better onboarding tutorials and creating a YouTube channel could also help both beginners and advanced users.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage customer identities and secure user accounts. It simplifies identity management, prevents unauthorized access, and combines strong security with flexible login options, reducing login friction while keeping data secure.


    Caroline D.

Strong Security, But Complex Setup

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I like IBM Verify CIAM for its strong security features, particularly the flexible login options like multi-factor authentication. I value multi-factor authentication and single sign-on the most because they improve security and keep the login experience convenient for our users.
What do you dislike about the product?
The initial configuration can feel complex.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage customer identities, handle signups, and logins, enhancing security and accessibility across our platforms. It reduces security risks, offers flexibility with multi-factor authentication and single sign-on, and provides scalability and control over user identities.


    Marian C.

Unmatched Security and Compliance for Sensitive Data

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
The rigor of security is absolute. The platform manages the complicated consent management and privacy rules across the world to make sure that the customer information is treated in the most compliant way. This is the only feature that is important to the company that deals with sensitive credit or personal data.
What do you dislike about the product?
The administration console is trapped in history. Setting up the policies is frequently accompanied by the canalization of the sluggish and counterintuitive interface that is not as fluid as modern competitors are.
What problems is the product solving and how is that benefiting you?
It eliminates the liability to develop auth yourself. When you outsource the identity management to an established provider, you are doing away with the risk of amateur security weaknesses. It also enables the engineering team to be able to concentrate on the main product requirements as they sleep, knowing that the front door is locked. The rationale behind your use of this is that it is a regulated industry where perfection is required. It is the fortress that you require in the challenging field of identity management, yet it is not a developer experience that will amaze or inspire.


    Education Management

Exceptional Security and Accessibility Features

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
1. Accessibility
2. Fraud Detection
3. Multiple factor Authentication
What do you dislike about the product?
1. Cost
2. Integration Challenges
3. Complex nature
What problems is the product solving and how is that benefiting you?
1. To secure the user identity
2. Meeting requirements


    RAMANUJ J.

Secure and Trusted Identity Solution

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
First, I really its 2 factor authentication because it provide strong security and gives a lot of confidence from a safety.
second, Its fraud detection features is very impressive as help identify fake and suspicious identities.
Third, it is cloud based software solution, which means it can be accessed remotely from anywhere.

The best thing for me is that this software is used by governments organization and banks, which is why i have a lot of trust in it.
What do you dislike about the product?
The main drawback of this software is that it can be a bit complex and expensive for beginners and also setup and configuration is not easy to understand for beginners & initially take time to implementation also.
It is expensive for small organization.
What problems is the product solving and how is that benefiting you?
This tool solved the problem of managing customer identities securely and at scale and it help organizations handle user signup, login, authentication & access control in a safe reliable way.
this software benefit me by giving a secure and smooth login experience, protecting my personal data.