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IBM Verify Identity Access v11

IBM Security

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    Information Technology and Services

One of the best, not as much as a single software

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
The best part of ITAM (now ISAM) is undoubtfully the fact that it can integrate in a big IBM security infrastructure. Of course it gets the job done and allows a pretty good control over accesses, the SDI software capabilites that come along also are a plus since they allow for good control over your whole LDAP environment.
The last features implementations in the version 9.0.0.1 are simple but quite important making life easier for IT deliverers (especially the network implementations).
What do you dislike about the product?
The appliance version to where it is headed gives very little control over the system, this also means that the integration is of course easier. But one of the big upsides of ISAM is it's elasticity so not being able to fully control the system is often a big problem.
Also on a point-to-point comparison, ISAM could fall short if compared to other products, it's plus is really in integration with a more wide IBM security suite.
What problems is the product solving and how is that benefiting you?
Control over accesses, if correctly integrated we also managed to have full visibility over identities and user id syncronization and management (thanks to ISAM-ISIM/IGI integration)
Recommendations to others considering the product:
Think about the full picture, consider a wider IBM security solution to have full advantage.

    Patricio S.

Reasonable tool

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
It looks like it is a secure tool. You really trust on it when you see it's look and feel and the way messages are shown to the user. It is a very useful tool when you have many many users and passwords that change frequently and maybe have different lenghts or complexity requirements.
What do you dislike about the product?
This is something I don't like from this kind of tools, I completely forget my passwords, so when I don't have access via the tool, I forget it and need to change it. Never figured out how to improve this part of my process.
What problems is the product solving and how is that benefiting you?
Reduced number of Password Resets / Account Lockouts in more than 25%. Amazing value if you consider the efforts required to document and track all these requests.
Recommendations to others considering the product:
I cannot think of any recommendations to others. The only important thing is that you need to work closely with end users until they become familiar to the tool. Once that happens, you are done!

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