What do you like best about the product?

• A professional, customized solution: Prior to PIO, our company was managing our native ads business in a glorified google sheet. It was clunky, unprofessional, and prone to human error. PIO's software has enabled us to better track, report on, manage, and execute on our media campaigns. PIO's customizable workflows that we built in the backend allow for more checks & balances, and a more standardized process, when it comes to campaign management. Custom fields are easy to create in the backend and allow us the flexibility to track the campaign information that is most important to our business.

• Improved efficiencies: PIO allows for more automations throughout the entire pitch-to-pay process, compared to our previous "system" that was quite manual. The integrations with other platforms (ad servers and our CRM) have unlocked a lot of efficiencies, such as synched campaign edits, and being able to get campaign performance directly in PIO. On the reporting side, PIO's exportable reports are easily customizable and include the ability to report on custom fields.

• Ease of implementation: The PIO implementation team was incredibly helpful, knowledgeable, and willing to work with us to accommodate our expedited launch date. They were readily available throughout the entire process, and worked with us to really hone in on the best version of their solution to meet our niche business needs.

• Ongoing improvements: The PIO team puts out monthly product releases and continues to improve their platform. Also, I have found my customer success manager and my original implementation team to both be very responsive and open to feedback on the platform. I can see that they take feedback very seriously and a true benefit of PIO is that they are willing to incorporate feedback into their solutions.

What do you dislike about the product?

The platform has some small quirks with certain features, such as not being able to export more than one custom report within the same five minutes. None of these are deal breakers, more small annoyances -- and the team is very open to feedback and addressing these things so that the solutions can be improved.

What problems is the product solving and how is that benefiting you?

PIO is benefiting us by providing a professional solution to our outdated and inefficient old process of campaign management.