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User insights on Flexera
What do you like best about the product?
I like how Flexera pulls together all the data in on place. For someone like me in a technical role, it saves a lot of back and forth and helps connect the dots faster. The visibility into assets and licenses without digging into multiple tools makes the work easier. I can focus on analysis instead of chasing the data like on different tools.
Also, Flexera customer support is quite quick. whenever I've raised tickets, they have acknowledged quickly and guided me with clear steps.
Also, Flexera customer support is quite quick. whenever I've raised tickets, they have acknowledged quickly and guided me with clear steps.
What do you dislike about the product?
One thing I feel Flexera could improve is the UI speed. It lags at times, when you're working on multiple reports or switching the tabs, it slows down the workflow.
What problems is the product solving and how is that benefiting you?
For me, FlexeraOne is solving the problem of scattered data. Earlier it was tough to get a clear view of what assets we have, their usage and compliance. Now with FlexeraOne, all of the data is at one place. It basically turns raw data into something meaningful that we can actually use for analysis.
Flexera one review
What do you like best about the product?
The best part about Flexera One is that IBM and Oracle compliance reporting is accurate as compared with other software asset management tools available in the market.
It helps in cost optimization which is vital in SAM domain and helps in earning trust of our clients and reduced software spend.
It helps in cost optimization which is vital in SAM domain and helps in earning trust of our clients and reduced software spend.
What do you dislike about the product?
Flexera One is bit expensive. Also, direct SaaS integrations available within Flexera One are fewer compared to some of its competitors.
What problems is the product solving and how is that benefiting you?
It is helping in cost optimization and overall asset management for the end customers. The tool itself is easy to use.
Good tool for asset management
What do you like best about the product?
What I like most about Flexera One is its ease of use and how seamlessly it integrates with a wide range of data sources. Its intuitive interface allows me to navigate and find what I need quickly, making it a tool I use frequently in my day-to-day role.
What do you dislike about the product?
The only downside I’ve encountered with Flexera One is its AI-powered features, particularly the one that auto-fills purchase order (PO) details from vendor documents.
What problems is the product solving and how is that benefiting you?
Flexera One is helping us stay on top of both software and hardware compliance across the organization by providing real-time visibility into our IT assets.
A Frank Look from the ITAM Techno-functional Engineer
What do you like best about the product?
For an administrator, the most powerful aspect of Flexera One isn't the flashy dashboards you show to leadership. It's the "normalized data" engine. Getting the messy data from SCCM,Intune,M365, other service providers and vCenters into a single format is something that makes my job easy. While it takes a lot of the manual, spreadsheet-based data to be manipulated, this data with FlexeraOne lets us actually focus on the "asset management" part of ITAM in a better way.
My unique experience has been with the initial setup, can feel like a roller-coaster. However, once the data connectors are connected and the inventory rules are in place, the day-to-day data gets better after each reconcile. The ability to automate license reconciliation for vendors like Microsoft and Oracle is a huge win for operations folks and licensing managers can save a lot of hours otherwise doing manual calculations and applying license rules.
My unique experience has been with the initial setup, can feel like a roller-coaster. However, once the data connectors are connected and the inventory rules are in place, the day-to-day data gets better after each reconcile. The ability to automate license reconciliation for vendors like Microsoft and Oracle is a huge win for operations folks and licensing managers can save a lot of hours otherwise doing manual calculations and applying license rules.
What do you dislike about the product?
The user interface might feel a little clumsy for new users, though it gets better on subsequent visits. The timeout set on tenants might be pain as well, logging in 100 times during intervals.
Error messages can be misleading, especially during a large import. "Data import failed" is one thing, but figuring out the exact row or field that caused the issue can be tricky.
I wish the system provided more noticeable error messages, otherwise it can add to the working timeline.
Error messages can be misleading, especially during a large import. "Data import failed" is one thing, but figuring out the exact row or field that caused the issue can be tricky.
I wish the system provided more noticeable error messages, otherwise it can add to the working timeline.
What problems is the product solving and how is that benefiting you?
Bridging the Gap: We were a classic example of un-connected operations. My ITAM team had its spreadsheets, and our Licensing team had theirs. Flexera One provides that single source of truth that allows us to have meaningful, data-backed conversations about cloud and software spend and license renewals.
With the Flexera SaaS, we've finally been able to get a handle on all the SaaS applications under one roof. The discovery gives us visibility of unknown spend happening around, and we've been able to reclaim unused licenses, directly impacting entire budget landscape.
Also, an audit readiness can be time taking and difficult in small timelines which could major headache for customers and partner. Now with Flexera ITAM we have baseline ready which saves more than half of audit timelines. The data is there, it's normalized, and we can generate a defensible effective license position in a matter of hours if not for weeks. It has definitely reduced our anxiety and risk.
With the Flexera SaaS, we've finally been able to get a handle on all the SaaS applications under one roof. The discovery gives us visibility of unknown spend happening around, and we've been able to reclaim unused licenses, directly impacting entire budget landscape.
Also, an audit readiness can be time taking and difficult in small timelines which could major headache for customers and partner. Now with Flexera ITAM we have baseline ready which saves more than half of audit timelines. The data is there, it's normalized, and we can generate a defensible effective license position in a matter of hours if not for weeks. It has definitely reduced our anxiety and risk.
A must have tool for inventory management for every organisation
What do you like best about the product?
It's simple and self-explanatory. You need no one teach you.
What do you dislike about the product?
difficult product maintenance, cumbersome administration, potential for buggy and incomplete reporting, and complex integration processes that can hinder adoption
What problems is the product solving and how is that benefiting you?
Since I work in an organization with 10000 plus employees it helps me keep my organization compliant and up to date.
Highlights the areas which need my attention saving me from being penalized from different vendors.
Highlights the areas which need my attention saving me from being penalized from different vendors.
Reliable Solution for Tracking Software Assets Across the Enterprise
What do you like best about the product?
Flexera One gives us a single, consolidated view of both our on-premises and cloud applications, which makes it much easier to manage software across the organization. The license reconciliation feature is especially helpful because it keeps us compliant while reducing unnecessary spending. Another strength is how it lets us track software usage and assign clear ownership across different departments and business units, which has greatly simplified internal reporting for senior management.
What do you dislike about the product?
The reporting capabilities could be more flexible, particularly when trying to create tailored views that combine perpetual and subscription-based licenses. The interface can also be a bit overwhelming for new users, making the initial onboarding experience less smooth.
What problems is the product solving and how is that benefiting you?
Flexera One has given us clearer visibility into applications that aren’t being used to their full potential, so we can identify and address underutilized software. This has helped us optimize costs, improve accountability across teams, and make more informed IT and financial decisions.
Flexera One Makes IT Management Easier
What do you like best about the product?
Flexera One gives clear visibility into our IT assets and licenses, which really helps in controlling costs. I like that it brings data from different sources into one place and makes it easier to track usage, compliance, and cloud spend. The dashboards are also quite user-friendly, so it doesn’t take long to find the information I need.
What do you dislike about the product?
Sometimes the platform feels a bit complex at first, and it takes time to understand all the features. The loading speed can be slow when dealing with large data sets, and the integration process with some tools could be smoother. A simpler interface and quicker performance would make the experience even better.
What problems is the product solving and how is that benefiting you?
Flexera One is helping us track software licenses, cloud costs, and IT assets in one place. Earlier it was difficult to know where we were overspending or underusing licenses, but now we have better visibility and control. This has helped us reduce unnecessary costs, stay compliant, and make smarter decisions about resource usage.
Flexera One – Capability Overview
What do you like best about the product?
Flexera One is a cloud-based IT asset management and software license optimization platform designed to provide deep visibility into hybrid IT environments.
It integrates with SaaS admin platforms across Tier 1, Tier 2, and Tier 3 publishers, enabling centralized visibility and inventory management in a single interface
It integrates with SaaS admin platforms across Tier 1, Tier 2, and Tier 3 publishers, enabling centralized visibility and inventory management in a single interface
What do you dislike about the product?
For certain applications, Flexera is currently not capturing the last activity data—particularly for Microsoft Visio.
What problems is the product solving and how is that benefiting you?
Flexera One’s Technopedia, which houses extensive publisher metadata, plays a critical role in accurately identifying software inventory collected via Flexera agents. This enables seamless normalization and supports the generation of reliable compliance reports.
Driving Cost Savings and Compliance with Flexera One
What do you like best about the product?
What I like best about Flexera One is the unified visibility it provides across software, hardware, SaaS, and cloud assets, making it much easier to manage the entire IT landscape. The platform offers valuable optimization insights, helping identify unused licenses and rightsize cloud resources, which drives significant cost savings. I also appreciate the automated license reconciliation that reduces audit risk, as well as the strong integrations with systems like ServiceNow and VMware, which streamline data flow. Finally, the reporting and dashboards are intuitive, making it simple to communicate findings and justify budget decisions.
What do you dislike about the product?
While Flexera One is powerful, it has a steep learning curve due to its many features, which can make onboarding challenging. Initial setup and integration with multiple systems can be time-consuming, and some dashboards and interfaces feel less intuitive than they could be. Additionally, performance can be slower with very large datasets, and support response times are sometimes longer than expected. Finally, the cost of licensing and subscriptions may be high for smaller organizations.
What problems is the product solving and how is that benefiting you?
Flexera One solves several key IT challenges by providing complete visibility into software, cloud, and hardware assets, ensuring we know exactly what we have and how it’s being used. It helps optimize costs by identifying unused licenses and underutilized cloud resources, reducing unnecessary spending. The platform also automates license reconciliation and compliance tracking, lowering audit risk and saving time compared to manual processes. Overall, it enables better decision-making, improves operational efficiency, and gives us confidence in managing our IT environment.
Flexera One: Strong SAM Capabilities with Room for Growth
What do you like best about the product?
Comprehensive visibility: It provides a single pane of glass across on-premises, SaaS, and cloud assets, making it easier to track and optimize usage.
Cost optimization: The platform highlights savings opportunities by identifying unused or underutilized software licenses and cloud resources.
Integration capabilities: It connects well with other enterprise systems (e.g., ServiceNow, SCCM, Azure, AWS), which helps streamline IT asset management.
Strong compliance support: Automated license reconciliation and entitlement tracking help reduce audit risk.
User-friendly dashboards: Clear reports and visualizations make it easier for stakeholders to understand spend and compliance status.
Cost optimization: The platform highlights savings opportunities by identifying unused or underutilized software licenses and cloud resources.
Integration capabilities: It connects well with other enterprise systems (e.g., ServiceNow, SCCM, Azure, AWS), which helps streamline IT asset management.
Strong compliance support: Automated license reconciliation and entitlement tracking help reduce audit risk.
User-friendly dashboards: Clear reports and visualizations make it easier for stakeholders to understand spend and compliance status.
What do you dislike about the product?
Steep learning curve: The platform is feature-rich, but it can take time to fully understand and configure.
Complex setup: Initial implementation and data integration with multiple systems can be resource-intensive.
Performance issues: Some users experience slow loading times with large datasets and reports.
UI/UX limitations: While functional, parts of the interface feel dated and not always intuitive.
Support response time: Customer support can sometimes take longer than expected to resolve technical issues.
Cost considerations: Licensing and ongoing subscription costs can be high, especially for smaller organizations.
Complex setup: Initial implementation and data integration with multiple systems can be resource-intensive.
Performance issues: Some users experience slow loading times with large datasets and reports.
UI/UX limitations: While functional, parts of the interface feel dated and not always intuitive.
Support response time: Customer support can sometimes take longer than expected to resolve technical issues.
Cost considerations: Licensing and ongoing subscription costs can be high, especially for smaller organizations.
What problems is the product solving and how is that benefiting you?
Software license compliance: Flexera One helps ensure we only use what we’re entitled to, reducing audit risk and avoiding unexpected fines.
Cost optimization: By identifying unused or underutilized licenses and cloud resources, it helps cut unnecessary spending and frees up budget.
Cloud management: Provides visibility into multi-cloud environments (AWS, Azure, Google Cloud), making it easier to monitor spend and forecast costs.
Centralized IT asset visibility: Brings together data from across the organization, which improves decision-making for procurement and renewals.
Process efficiency: Automates reconciliation and reporting, which saves significant time compared to manual tracking.
Cost optimization: By identifying unused or underutilized licenses and cloud resources, it helps cut unnecessary spending and frees up budget.
Cloud management: Provides visibility into multi-cloud environments (AWS, Azure, Google Cloud), making it easier to monitor spend and forecast costs.
Centralized IT asset visibility: Brings together data from across the organization, which improves decision-making for procurement and renewals.
Process efficiency: Automates reconciliation and reporting, which saves significant time compared to manual tracking.
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