Supports license compliance and reporting with strong discovery while monitoring capabilities require improvements
What is our primary use case?
Flexera One's compliance tracking is excellent, although sometimes it does not provide the exact report due to the customer's environment, which can be improved. Otherwise, the compliance part is good, especially during the harvesting of the products and software, and the compliance metrics offer a good summary.
From my perspective, I would rate Flexera One an eight.
If asked whether I would recommend ServiceNow instead of Flexera One, I would not, because as a user who creates reports and provides compliance reports, I find ServiceNow more complex and less user-friendly. The lack of clear information and the improper identification of queues make it fall short compared to Flexera One, which I would rate around five or six in comparison.
What is most valuable?
The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment. Flexera One is really very comfortable and compatible with other tools such as SCCM and all the integration that it provides. Based on the discovery information it gathers for me, it truly helps me in my consumption report that I prepare. My customers do utilize Flexera One for multi-cloud management.
To measure the effectiveness of Flexera One's cost management features, I take into account user-based, device-based, and processor management metrics.
What needs improvement?
In terms of what could be improved about Flexera One from an ITAM point of view, I feel that if Flexera One could provide a calculation representation, it would be beneficial. While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed.
To bring it closer to a ten, I would prioritize improvements in monitoring. For one of my customers, the monitoring aspect has been tricky due to the need for live database information, which could be enhanced using AI technology.
For how long have I used the solution?
I have been working on Flexera One for almost seven years, starting from a consultant point of view.
What about the implementation team?
I do not usually take part in the implementation of Flexera One, as we have developers for that purpose. I simply communicate my requirements and the customer's environmental needs to the developer who implements it.
Which other solutions did I evaluate?
Flexera One's pricing in the market is quite high, primarily because it is one of its kind. ServiceNow is another competitor gaining popularity due to offering various ITAM modules in one place, although I feel that it is not as capable as Flexera One.
What other advice do I have?
It depends from customer to customer and upon their environment, and I do not deal with selling the product independently. My responsibility is to sell the solution of the product and to assist the presales team in how we can help the customer with ITAM, while the presales team handles pitching the prices.
I am not sure about the specific impact Flexera One has had on their operations, as I haven't seen significant feedback regarding it.
I would rate my overall experience with this solution an eight.
Great tool
What do you like best about the product?
Easy interface to interface, it take few hours for me to get familiar with the whole interface.
I have used other tools as well but flexera is most suitable for me.
What do you dislike about the product?
Its very time- consuming while initial setup and configuration, we had to take support assistance from them.little bit frustrating.
What problems is the product solving and how is that benefiting you?
We are using it for IT asset management, its cost effective, easy to track and optimise data and other it assets.
Flexera One - A good way to save cost
What do you like best about the product?
Flexera One is a tool used by different companies for automation and cost optimization . It helps to save the money and time by showing which software is not being used . It works well with different cloud platform in a single screen
What do you dislike about the product?
Customer Service can be better . It is also complex for first time user .
What problems is the product solving and how is that benefiting you?
It helps to identify unused software and cloud services and optimize the cost for the services that we are not using .
Powerful tool used by companies for cost optimization
What do you like best about the product?
Flexera one is a tool used by the companies for managing their IT systems and services like software and cloud in a single place . It also helps the companies to optimize their cost by not paying the services that they are not using .
What do you dislike about the product?
Flexera one has many useful features but is complex for their first time users . I feel that customer support from Flexera can be more faster .
What problems is the product solving and how is that benefiting you?
Flexera One helps me to use software and cloud services in a single place . Not used software and cloud services is identified and helps for cost optimization .
Helps in saving money and staying organised
What do you like best about the product?
This tool makes it easier to track which software and cloud services we are using and where we might be spending over. It is easy to use one you get a basic understanding of it.
What do you dislike about the product?
It can take a while to fully understand everything it offers. Loading time for some reports can be a little slow at times.
What problems is the product solving and how is that benefiting you?
It helps us track which software and cloud services we’re using, so we don’t overspend. It also helps to keep compliant with licenses, which saves our time as well as money.
Extensive and easy to use plateform for IT asset management.
What do you like best about the product?
Its dashboards are simple ,complehensive and easy to understand for managing assets and also it reduces security risk by uncovering the outdated software and efficent for decision making.
What do you dislike about the product?
just needs a little more work for making onboarding for users easy with less time
What problems is the product solving and how is that benefiting you?
It is helping in reducing the spends on cloud services and also helping in solving the problem of compliance for software license .
Efficient and time saving platform
What do you like best about the product?
It doesn't allow any illegal user or other cyber attacks, It is very easy to use and we can maintain our data by own,
What do you dislike about the product?
Its user interface is not that good, it takes some time
What problems is the product solving and how is that benefiting you?
It gives clarification to us on how to make decisions correctly by making reports and generating dashboards.
Flexera - The financial officer behind our technology decision
What do you like best about the product?
Flexera provides a data driven decision making software with effective cost and good automation technology.
What do you dislike about the product?
For onboarding it is complex and some limitations with reports generation also.
What problems is the product solving and how is that benefiting you?
Risk is low and it is cost effective for organization
Satisfied with performance and features at the affordable cost
What do you like best about the product?
liked one thing that most of the features are collated about license, cost. Support was good. Overall good experience. Can be improved on lagging interface.
What do you dislike about the product?
Can be improved on lagging interface. nothing much apart from that.
What problems is the product solving and how is that benefiting you?
All the information and required dashboard at one place
Unlocking Seamless IT Asset Management with Flexera
What do you like best about the product?
The user interface is one of the best in its class, and I find it extremely easy to use. Most of the integrations in Flexera One are available out of the box, which contributes to its robustness as a software solution. The customer support team is both responsive and knowledgeable. I use the application daily for license compliance and monitoring.
What do you dislike about the product?
The only aspect I dislike is that the UI occasionally lags when working with large data sets.
What problems is the product solving and how is that benefiting you?
Flexera One is helping us address important challenges related to software compliance and the monitoring of licenses throughout our organization. It has brought us significant cost savings by identifying and eliminating unused software licenses.
