eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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Seamless Integrations and Outstanding Telemetry Correlation
What do you like best about the product?
I like that they seamlessly integrate Best of Bread systems rather than always creating their own. Their ability to delivery alerts and correlate telemetry across all of their systems is fantastic.
What do you dislike about the product?
Nothing of substance, but the number of different DIDs that their eSOC can have as a caller ID is irritating.
What problems is the product solving and how is that benefiting you?
eSentire has allow my company to up their Cybersecurity posture to the level of companies with much larger internal staff and a fraction of the cost.
Hands-Off Security with Managed SOC
What do you like best about the product?
The managed SOC, leaves us very hands off until escalation is needed.
What do you dislike about the product?
Not being able to access some areas of the Falcon portal
What problems is the product solving and how is that benefiting you?
Identifying threats while we are off doing our busy work, then contacting us when necessary to do remediation.
Outstanding Support Makes All the Difference
What do you like best about the product?
Great support team at e entire, follow up and alerts notifications are great.
What do you dislike about the product?
Nothing specifically at this point in time.
What problems is the product solving and how is that benefiting you?
Managed SOC , Alert Monitoring, sumo logging and alerts, monthly meetings and follow up to improve security footprint.
Exceptional Threat Detection and Response
What do you like best about the product?
I find eSentire incredibly valuable for managing our SOC needs. I love how it effectively handles our Defender deployment and aggregates and filters our logs from various tools to identify threats in our environment efficiently. The 24x7 monitoring feature provides constant vigilance over our network, ensuring security at all hours. What stands out the most about eSentire is the impressive response to emerging or suspected threats. Their ability to deliver thorough and timely analysis in the face of potential issues is very reassuring. Furthermore, the support team at eSentire is commendable for their proactivity, professionalism, and extensive knowledge. My confidence in recommending eSentire to others is reflected by a perfect score of 10 out of 10 on the likelihood of recommendation, showing my trust and satisfaction with their service.
What do you dislike about the product?
I had a few instances in the past where the tickets were not treated with the urgency I requested. BUT these were immediately rectified so it is no longer a concern
What problems is the product solving and how is that benefiting you?
I use eSentire for 24x7 monitoring and managing Defender deployment, which aggregates logs to identify threats. The timely, professional response from the support team reassures me during emerging threats.
Affordable MDR with Strong Crowdstrike Integration
What do you like best about the product?
Cost-effective MDR with deep Crowdstrike integration and rapid threat response
What do you dislike about the product?
Customisation options can be limited and platform interface could be more intuitive and responsive.
What problems is the product solving and how is that benefiting you?
Problem: shortage of in-house expertise and 24/7 coverage to detect, respond, and remediate quickly, alert fatigue, and no unified monitoring across environments
Benefit: 24/7 monitoring and rapid response by cyber experts, reduced risk of data breaches, increased operational efficiencies, access to seasoned analysts, stronger security posture, and confidence.
Benefit: 24/7 monitoring and rapid response by cyber experts, reduced risk of data breaches, increased operational efficiencies, access to seasoned analysts, stronger security posture, and confidence.
Effortless Endpoint Security with Top-Notch Support
What do you like best about the product?
I find eSentire’s managed service for endpoint security to be incredibly beneficial for my team. Having a dedicated 24/7 Security Operations Center (SOC) as a service provided by them allows us to focus on other tasks while maintaining an acceptable level of security. Their expertise as a managed service provider is a significant advantage for us, especially since we are a small team of three people, making outsourcing preferable to building internal knowledge. I highly appreciate their knowledge and the quality of their service. The information they provide is presented in an easy-to-understand manner, which I find very practical. Their service is exactly as advertised—it's painless and easy to set up. Moreover, they are very approachable whenever my team has queries or needs clarifications. The initial setup was extremely easy because they provided detailed instructions for any necessary installations and organized virtual workshop meetings to guide us through their business best practices and service configuration. I have so much confidence in their service that I would rate it a 10 out of 10 for recommending it to a friend or colleague.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I utilize eSentire’s 24/7 SOC as a service for endpoint security, allowing my small team to focus on other tasks while maintaining security. Their expertise simplifies setup and queries, providing a painless and effective managed service.
Expert Solutions That Expand Our Capabilities
What do you like best about the product?
Broad set of expertise, that we couldn't build on our own cost-effectively.
What do you dislike about the product?
Security is complex and always changing! Need to stay on top of things with their help.
What problems is the product solving and how is that benefiting you?
SOC SEIM
Great Usability, Room for Further Improvement
What do you like best about the product?
The usability of the platform and the support provide
What do you dislike about the product?
MDE has better usability in some areas without having to add on
What problems is the product solving and how is that benefiting you?
eSentire is helping the business protect again real time threats and vulnerabilites.
Reliable Network Security with Room for Improvement
What do you like best about the product?
I appreciate eSentire for providing an added level of security to our network. It allows my team and me to trust that our network is protected, even when we are not actively monitoring it. The service quietly operates in the background, checking for vulnerabilities without requiring a high level of technical expertise on our part. This unobtrusive protection means we can focus on other tasks, confident in the knowledge that eSentire is doing its job effectively. The ease of setup was also impressive, which significantly facilitated our transition to using eSentire. Additionally, the seamless integration with other tools such as Sumo Logic makes it a versatile choice for our security needs. Overall, the robust security features, simplicity, and effective integration offer peace of mind and make it a highly recommendable product.
What do you dislike about the product?
I dislike being forced to log into eSentire's portal to check any tickets. When I am not in the office, I want to see the comments and details directly in the email. It would be preferable if my business could decide to enable this feature, as I don't perceive security risks in receiving ticket details via email.
What problems is the product solving and how is that benefiting you?
I find eSentire adds a level of security for our network, operating quietly and checking for vulnerabilities without requiring me to be tech-savvy.
Reliable Security with Stellar Support
What do you like best about the product?
I appreciate eSentire's excellent customer support, which sets them apart from other companies that often lack this quality. Their globally distributed Security Operations Centers (SOC) are particularly beneficial for us, ensuring continuous 24/7 and 365-day monitoring. This comprehensive coverage is invaluable in maintaining consistent security surveillance and peace of mind.
What do you dislike about the product?
I think eSentire could benefit from offering a wider range of security tools. Specifically, having multiple options for Security Information and Event Management (SIEM) would be a great improvement.
What problems is the product solving and how is that benefiting you?
eSentire provides 24/7 monitoring, enhancing our security management. Their global SOC provides continuous protection, and I appreciate their great customer support.
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