eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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Quick Response That Helps Remediate Cyber Attacks
What do you like best about the product?
Quick responses to remediate cyber attacks
What do you dislike about the product?
The interface could be more interactive.
What problems is the product solving and how is that benefiting you?
Helping block IP addresses from bad people
Comprehensive Security Featuring Atlas Portal
What do you like best about the product?
I like the new Atlas portal and the way eSOC is available for support. The Atlas puts everything in one place and helps us get a good overview of what's going on.
What do you dislike about the product?
Sometimes the support after an alert has been made isn't great. We're told they can identify outside public IPs causing the alerts, even though we have a sensor installed on site. Set up is also done for our firewall. It leads to more work for us when eSentire can't locate the public IP trying to do reconnaissance scanning. Additionally, setup could have been clearer with someone to help, as the documentation wasn't entirely clear or was missing some points.
What problems is the product solving and how is that benefiting you?
I use eSentire to monitor Microsoft Defender alerts for critical issues like endpoint infections, and the Atlas portal provides a centralized overview.
Security Alerts Made Effortless with eSentire
What do you like best about the product?
I use eSentire for security checks and reviews in our company's IT infrastructure and devices. It alerts us to issues with devices being compromised, which is incredibly helpful. I like that I can easily check alerts and drill down to see which devices should be looked at. The drill-down feature is valuable because it allows us to quickly act on threats and clear out issues on devices to help safeguard our company. Additionally, the initial setup was very easy, mostly handled by our account managers.
What do you dislike about the product?
I did have an issue with my SSO but was able to get another account made and tied to my company's account.
What problems is the product solving and how is that benefiting you?
I use eSentire for security checks and IT infrastructure review. It alerts us to device compromises, allowing us to quickly act on threats and safeguard our company.
Streamlined Threat Protection with Intuitive Features
What do you like best about the product?
I like eSentire for its organizational protection, and the way it keeps me up to date with threats and proactive readiness. The new dashboard is great, with its filtering feature and ticketing module making it easier to focus on specific issues and create tickets efficiently.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
eSentire offers protection with up-to-date threat knowledge and proactive readiness. The new dashboard's filtering feature and ticketing module make it easier to focus on specifics and create tickets.
eSentire SOC Is Essential for Always-On, After-Hours Monitoring
What do you like best about the product?
eSentire SOC is essential to our operations in monitoring our environment at all times but especially after hours
What do you dislike about the product?
No complaints, am looking forward to integrating Okta into eSentire enabling SOC to do session revokes for us when needed
What problems is the product solving and how is that benefiting you?
Monitoring our environment at all times and alerting us to threats and suspicious activities as well as recommendatoins on next steps
24/7 Security Monitoring with Responsive Support
What do you like best about the product?
I really appreciate eSentire's 24/7 human-led threat detection and response. Their Security Operations Center (SOC) team is highly responsive. I also like their vulnerability management, which provides clear visibility into real security risks and helps prioritize remediation. The initial setup was very easy, thanks to the step-by-step guidance provided by the eSentire team.
What do you dislike about the product?
Reporting customization could be improved
What problems is the product solving and how is that benefiting you?
eSentire handles 24/7 security monitoring, cuts through alert noise, identifies real threats, and helps us respond quickly with clear guidance. Reporting customization could be improved.
Proactive Cloud Security Alerts with Timely Suspicious Activity Notifications
What do you like best about the product?
it let us know by sending notifications about any suspicious operation that happens in our cloud provider.
What do you dislike about the product?
Sometimes it is too noisy. Somo notifications are important because it is about deletions, then we create a rule to ignore them. But whenever we have a new resource or a different role that does the same, the notification show up again until we create a new rule for it. Maybe in every notification we could have a button to create a rule that match the alert.
What problems is the product solving and how is that benefiting you?
It give us visibility about things that happen inside the org that would be harder to track if that required manual communication or announcements in other applications.
Proactive Support and Easy Setup Enhance Security
What do you like best about the product?
I like eSentire for its ability to trace and fix vulnerabilities across both our cloud and physical networks. Their customer support is great and very proactive when it comes to answering our questions. From the IT perspective, it was pretty easy setting up their hardware on our network, and their software was also easy to understand, set up, and deploy into our endpoints.
What do you dislike about the product?
Sometimes their email alerts could contain more insight on the issue that's being reported
What problems is the product solving and how is that benefiting you?
I use eSentire to monitor and scan for vulnerabilities across our network, helping us trace and fix issues on our cloud and physical networks.
Comprehensive and Flexible—Grows with You
What do you like best about the product?
It is comprehensive, but not one size fits all. You can start with a few pieces and add or subtract as you grow.
What do you dislike about the product?
It is a double edged sword. It is so comprehensive that there are a lot of moving parts, which can be a chore to juggle.
What problems is the product solving and how is that benefiting you?
Mainly the "Eyes on glass" situations. Their SOC is always online and their response time is superb. This frees us up to deal with the day-to-day business of running the company.
Reliable Security, Needs Detailed Alerts
What do you like best about the product?
I like how eSentire is very professional and responsive, which makes me feel a bit safer knowing they're watching. I appreciate that I don't have to worry much about security myself because eSentire is handling it. The automated checking system where they notify us if there's a problem is really valuable to me because it frees me up from having to do the manual checks myself.
What do you dislike about the product?
The notices about issues in AWS are lacking details that I feel should be in there. For example, when an S3 bucket policy changes, it would be nice to get what the bucket policy was and what it has been changed to help troubleshoot. But they say that details are not available.
What problems is the product solving and how is that benefiting you?
eSentire makes me feel safer as they monitor security, reducing my worry. I value their automated checking, which alerts me to problems instead of me having to find them.
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