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Reviews from AWS customer

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261 reviews
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External reviews are not included in the AWS star rating for the product.


    Brian F.

Great company to do business with.

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Extremely knowledgable and able to provide a powerful security platform.
What do you dislike about the product?
Implementation has required more hours than expected.
What problems is the product solving and how is that benefiting you?
Full network security and monitoring. The team at eSentire allows my infrastructure team to rest assured that the network is protected even when they cannot monitor it.


    Financial Services

eSentire MDR Review

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
Very little noise and proactive responses from the team.
What do you dislike about the product?
This service does not cover the Azure cloud.
What problems is the product solving and how is that benefiting you?
Detecting malicious behavior.


    Neil W.

A review of eSentire Managed Detection and Response service

  • June 30, 2023
  • Review provided by G2

What do you like best about the product?
eSentire delivers an industry-leading Managed Detection and Response service with unmatched response speed and deep threat-hunting expertise. With eSentire multi-signal MDR, we are able to have complete visibility into our attack surface and improve our cyber resilience.

eSentire MDR provides access to easy-to-use tools at a cost-effective price, allowing us to monitor and automatically contain threats in our environment in real time. We also get peace of mind knowing that the best experts in the business defend us.

One of the standout features of their service is the threat intelligence capabilities delivered by eSentire Threat Response Unit. No competitor in the MDR market offers comparable quality of original research, threat analysis, and regular threat briefings at no additional cost.
What do you dislike about the product?
I haven’t come across anything I disliked. Any concerns are promptly addressed and resolved by our account management team.
What problems is the product solving and how is that benefiting you?
We were seeking a robust solution to monitor our infrastructure and protect business-critical data and sensitive client information. Our in-house tools and personnel were insufficient to achieve complete multi-signal visibility and ensure prompt threat response, so we turned to eSentire to help us harden our security posture.

eSentire enhanced our security framework and helped us exceed our cybersecurity requirements. With high-quality support from their 24/7 SOC Cyber Analysts and Elite Threat Hunters, we’re confident that any threats in our environment will be detected and disrupted before they have a chance to impact our business.

But eSentire goes far beyond mitigating existing threats. Their understanding of the evolving cybersecurity landscape and commitment to defending their customers is visible in the direction product roadmap. We’re confident that eSentire will continue to be our trusted business partner and help us become more cyber resilient.


    Real Estate

kNOWLEDGEABLE

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
INFORMATIVE DASHBOARD, TALKING WITH CLIENT AGENTS, PROFESSIONALISM, EASY TO UNDERSTAND,
What do you dislike about the product?
NOTHING SO FAR; THE PORTAL WORKS WELL; WE ARE INFORMED IF THERE ARE ANY ISSUES WITH THE PORTAL
What problems is the product solving and how is that benefiting you?
THREAT DETECTION, LOGS, AND ALERTS


    Marketing and Advertising

Quality service with quick response

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
Fast and professional support 24/7. Very useful eSentire Insight portal. They handle all issues on co-managed devices promptly. They insistently follow up all issues related to our company.
What do you dislike about the product?
They didn't send a proper notification for a critical patch of Crowdstrike but this was one time issue.
What problems is the product solving and how is that benefiting you?
They monitor all network traffic and logs 24/7 and notify us for all incidents immediately. It is very beneficial for us because we don't have enough resources to do this.


    Information Technology and Services

A Partner for MSPs

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
Esentire does a fantastic job at filtering out the vast majority of signals that would create busy work for our analysts and engineers thus ensuring that they can focus on the work that really matters
What do you dislike about the product?
In the last couple of years eSentire has branched out into so many different products and services that unifying them can be difficult. This lack of unification can lead to confusion with clients and partners alike. However, eSentire has always worked to clear up this confusion and made sure to drive an issues to a successful resolution.
What problems is the product solving and how is that benefiting you?
Esentire ensures that we do not have to hire more staff to sort through the signals and alerts that are instead going to their managed SOC 24/7. This is even more important because we are a global company and having a team that follows the sun can be a challenge at times.


    John T.

eSentire - a leader in Managed Detection and Response!

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
eSentire is a top ranked, one stop shop for all managed security needs. More than just MDR services, also offers Managed Risk portfolio (managed vulnerability services, Virtual CISO services, penetration testing, strategic services) and Digital Forensics and Incident Response services with eSentire IR Retainer offering and emergency IR support.
What do you dislike about the product?
Technically, there are no issues. As an Azure customer, we'd like to see more integration with Azure IaaS (coming).
What problems is the product solving and how is that benefiting you?
eSentire's EDR and network traffic sniffers are able to proactively detect and block malicious traffic patterns and prevent incidents, in all directions - the LAN, WAN, and remote access. Their managed vulnerability service has allowed us to keep all our systems patched and secure. They are also great at keeping us apprised on security trends, threat hunting, new technologies and how it affects our environment.


    Biotechnology

Proficient and Knowledgeable MSSP

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
the engineers that work with you to setup the MSSP are knowledgeable and helpful.
What do you dislike about the product?
The SOC portal needs a lot of work! the graphs don't make sense
What problems is the product solving and how is that benefiting you?
vulnerability management. We are able to keep track of vulnerabilities and their patching.


    James C.

My Honest Review

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
They are very hands-on, also if you run into any delays with answers, your account will be happy to take the lead and get you any info you need
What do you dislike about the product?
This is a very costly product, but in this day and time, it's better to be safe than sorry!!
What problems is the product solving and how is that benefiting you?
They keep you updated on all new and old Threats happening every day!!


    Stephen P.

Great Suite of Products

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Having eSentire as a partner has helped us protect our infrastructure and users in this ever-changing cybersecurity landscape. With excellent support and account management, they always lend us a helping hand when needed. Couldn't ask for more out of an MSSP.
What do you dislike about the product?
There is nothing about eSentire that we can complain about.
What problems is the product solving and how is that benefiting you?
eSentire helps us protect our infrastructure and users with a wide range of security products. This allows us to spend time on other issues and upgrades that are needed.