eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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Good reporting and security incident team.
What do you like best about the product?
Quick and easy reporting of all security issues. Also quick response for incidents
What do you dislike about the product?
Nothing. I don't really use it much. So I think its fine
What problems is the product solving and how is that benefiting you?
Security reporting and monitoring
Esentire Review
What do you like best about the product?
Simple to use, runs in the background, ensure agency is safe from threats, reporting.
What do you dislike about the product?
Wish there was better reporting, but they are coming out with this feature soon.
What problems is the product solving and how is that benefiting you?
Monitoring our endpoints through crowdstike and ingesting logs from O365 and Google Workspace
Great to have someone else monitoring security 24/7
What do you like best about the product?
It's a managed service so my team can focus on new projects and governance instead of reviewing all of the security alerts.
What do you dislike about the product?
I honestly don't have any downside to using them.
What problems is the product solving and how is that benefiting you?
Monitoring any threats and escalating them to us in real time.
Security Administrator
What do you like best about the product?
Technical support is excellent, and the monthly TRU Intelligence Briefing.
What do you dislike about the product?
No flexibility to manage common application management, such as access to ssh to cyclops, etc.
What problems is the product solving and how is that benefiting you?
Suspicious emails, phishing, etc.
Excellent service with quick response times
What do you like best about the product?
eSentire keeps eyes on the network and environment 24/7, providing consistent alerts to activities where we can most appropriately direct our resources. This oversight allows us to focus our limited resources, save analyst time, and improve response time and capabilities.
What do you dislike about the product?
With the uncertainty of the DoD treatment of MSSPs under CMMC, there could be challenges leveraging some of eSentire's offerings in organizations with CMMC obligations.
What problems is the product solving and how is that benefiting you?
eSentire helps significantly with managing detections and alerts in a diverse, dynamic environment. The tools, services, and skillsets they employ allow for comprehensive incident response.
Good Experience with eSentire
What do you like best about the product?
I like the professionalism of the SOC and their developed, standardized processes.
What do you dislike about the product?
Nothing really. It's been a good experience. Possibly the fact that they don't support a more variety of vendor products.
What problems is the product solving and how is that benefiting you?
We run a fairly lean team and eSentire allows us to augment that team by leveraging their SOC.
Excellent MDR year after year!
What do you like best about the product?
Their willingness to change. The number of times we have worked together to develop workflows, fine-tune alerts, and procedures have always been fruitful. Our account rep is easy to reach and very helpful.
What do you dislike about the product?
Nothing currently. In the past there have been some road bumps with alerts but nothing major. I could maybe see a decrease in alert response times and communications.
What problems is the product solving and how is that benefiting you?
eSentire is really a staff augmentation for us. They are the watchers when our eyes may not be looking at the glass. Working with eSentire and tuning playbooks allow us to focus on internal projects and processes.
Highly responsive MDR provider!
What do you like best about the product?
Great service. Highly responsive. Knowledgeable staff.
What do you dislike about the product?
Everything is working well. Nothing I can think of.
What problems is the product solving and how is that benefiting you?
MDR and SOC for cybersecurity
Best in class MDR service
What do you like best about the product?
Excellent MDR service. Customer focus and timely response to security alerts. Great variety of services with best-in-class technical staff.
What do you dislike about the product?
Wish eSentire to offer Sumo Logic Cloud SIEM products to enhance their SIEM offering. Also I would love to have enhanced threat intelligence integration with customer-provided feed.
What problems is the product solving and how is that benefiting you?
24/7 security monitoring and managed SOC
Great and reliable MSSP
What do you like best about the product?
eSentire monitors our network 24/7 and their staff are very reliable and communicative. They are quick to alert of any incidents and do not fatigue with lots of false positives.
What do you dislike about the product?
Nothing negative to say. The product and staff are great.
What problems is the product solving and how is that benefiting you?
eSentire provides 24/7 monitoring working with Defender and Crowdstrike. If any incidents occur, they always escalate appropriately and timely following the call tree.
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