Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
I feel safer, more secured and part of an extended team.
What do you like best about the product?
I like the fact that we can engage at anytime throughout the day with the SOC team and they are always ready to help with whatever security issues we are facing.
What do you dislike about the product?
I dislike that eSentier does not have many events in the NYC area; I feel that the events would benefit them and extend their name and customer satisfaction to others who are curious.
What problems is the product solving and how is that benefiting you?
I am solving the fact that with the many gaps that we encounter in our environment due to budgeting or manpower that we have a team to monitor and provide compensating controls. We also are providing a 24/7 monitoring solution so that we are being watched at all time.
- Leave a Comment |
- Mark review as helpful
eSentire - The first and best MDR in the industry.
What do you like best about the product?
The technology employed in eSentire's products is best in class. The time to detection is measured in minutes/seconds, not days, weeks or months. This is critical to any company's security posture to prevent a breach and/or data loss. Customer service has been excellent and slthough response time has slowed somewhat (see "dislikes" below), it's still way above industry average.
What do you dislike about the product?
The only two criticisms I have are that customer service response time has slowed somewhat as eSentire's customer base has increased. We have been assured that this is temporary as the company has increased their security analyst hiring. The second issue is around the marketing of their product lines. This shortcoming has been addressed with the hiring of their CMO (Erin McLean). She has improved the messaging of the firm's products and has clarified eSentire's message around product offerings. She has also increased eSentire's visibility to the world through LinkedIn messaging/posts and events.
What problems is the product solving and how is that benefiting you?
eSentire is the cornerstone of our security posture and while no solution is perfect, we have never experienced a breach and we feel that we have full visibility into our network and our ingress/egress network traffic with esNETWORK. Through esRECON, we are alerted to vulnerabilities on a monthly basis and esINSIDER helps us identify any threats within the network. The benefits are a secure network with no data loss.
eSentire Services and customer service help me rest without the worry every moment of every day
What do you like best about the product?
Assessing security vendors is challenging. As a security practitioner, there’s a tendency to constantly feel you’re behind the ever-evolving threat landscape. We needed a cybersecurity solution that would mature with our needs, and eSentire fit the bill.
For me and my team, eSentire is far more than a security vendor. We trust eSentire as a business partner who’s always on the lookout for us. Their experts are intimately familiar with our environment, and we can trust that they will detect any anomalies in our environment and do everything possible to protect us.
Having eSentire services allows us to monitor multiple signals within our complex environment. This visibility is critical to being able to identify threats as soon as possible.
For me and my team, eSentire is far more than a security vendor. We trust eSentire as a business partner who’s always on the lookout for us. Their experts are intimately familiar with our environment, and we can trust that they will detect any anomalies in our environment and do everything possible to protect us.
Having eSentire services allows us to monitor multiple signals within our complex environment. This visibility is critical to being able to identify threats as soon as possible.
What do you dislike about the product?
I cannot think of anything to dislike about the eSentire services I currently use.
What problems is the product solving and how is that benefiting you?
Even though I have a decently sized in house team, you can’t do it all, particularly 24/7. eSentire answered two of our most pressing needs: identifying threats quickly and extending capabilities to respond, minimizing the impact of any threat.
We know that with eSentire we’re protected by the best security pros in the business. They have a strong track record of developing and retaining talent, they always deliver high quality support, and they alleviate the pressures on my staff by acting as an extension of our team.
In short - partnering with eSentire was a cost-effective way for us to maintain 24/7 coverage, get expert guidance, and prioritize resilience.
We know that with eSentire we’re protected by the best security pros in the business. They have a strong track record of developing and retaining talent, they always deliver high quality support, and they alleviate the pressures on my staff by acting as an extension of our team.
In short - partnering with eSentire was a cost-effective way for us to maintain 24/7 coverage, get expert guidance, and prioritize resilience.
Recommendations to others considering the product:
This company's customer service, dedication, and services will impress. Give them a shot.
Very thorough and responsive!
What do you like best about the product?
Excellent account management and support. Very willing to work with us to ensure that our unique requirements are met. This service gives my team peace of mind that there is always a qualified analyst on watch. Regular reviews have kept us up to date on what they are doing and what we need to watch out for and address. Very thorough.
What do you dislike about the product?
I am not sure I can pinpoint a significant downside. You always want to spend less on your MDR outsourcing, but it is the cost of taking that approach. eSentire is generally on par with its peers in the industry
What problems is the product solving and how is that benefiting you?
eSentire has allowed us to provide our business with the peace of mind that we have a world-class SOC/SIEM in place without the overhead of maintaining that talent and 24/7/365 structure. It has allowed my team to focus on building a robust, certified security infrastructure, knowing that the operational component is solid.
Long time client
What do you like best about the product?
Their broad and deep analytical engineers will work with you one on one to ensure a proper framework has been put in place to protect your company and colleagues best.
What do you dislike about the product?
Pricing can be more competitive but happy.
What problems is the product solving and how is that benefiting you?
24/7/365 Cyber surveillance on infrastructure by security experts. With eSentire, I feel we are proactive on how we handle cyber risk, and they make sure we are aware of trending attacks, vulnerabilities, and they are willing to work with us to educate your end users.
Recommendations to others considering the product:
When comparing services, make sure competitors have the same offerings and speak with clients that use them.
Immediate responses and actions to all inquiries
What do you like best about the product?
Alerts on recently discovered vulnerabilities with suggested mitigation procedures
What do you dislike about the product?
Volume of email notifications can be extensive
What problems is the product solving and how is that benefiting you?
Vulnerability scans by eSentire alerting to potential harmful open ports.
Esentire Review
What do you like best about the product?
Esentire has always been on point when it comes to cyber security, investigations, and rapid response. Their SOC team is easy to reach and provides for a thorough investigation when requested as well as mitigation tactics when required.
What do you dislike about the product?
No significant downsides with respect to services provided to note as of yet.
What problems is the product solving and how is that benefiting you?
Esentire provides for SOC 24x7x365 monitoring and their sensor appliances allow for anomalous network behavior/intrusion detection in conjunction with various endpoint cyber security agents which provide for threat detection/mitigation and device isolation (air gapping) if required.
It is comforting to know that Esentire has trained cyber security experts threat hunting and monitoring the network/endpoints around the clock.
It is comforting to know that Esentire has trained cyber security experts threat hunting and monitoring the network/endpoints around the clock.
eSentire: partner of choice for all your security needs!
What do you like best about the product?
The responsiveness, flexibility, and ability to tailor security solutions for your organization makes eSentire truly feel like more of an extension of your IT organization rather than a business partner.
What do you dislike about the product?
The maturity of their customer portal offering, but honestly, with the responsiveness of their team this is more of a nice to have than a necessity.
What problems is the product solving and how is that benefiting you?
Extending my internal security team with additional resources and expertise to allow us to focus on other day to day activities and projects.
Great product. Amazing service. Helping to bring multiple cyber pieces together.
What do you like best about the product?
Customer service. Response speed. The value that SOC brings on top of technologies.
What do you dislike about the product?
Luck of proper reporting is our biggest concern.
What problems is the product solving and how is that benefiting you?
Visibility across multiple siloed technology stacks - endpoint, network, vulnerability, cloud, SIEM.
eSentire Managed Detection and Response (MDR)
What do you like best about the product?
Customer service, response, attention to detail.
What do you dislike about the product?
Hardly a dislike, perhaps with the recent growth, SOC team response are slightly slower.
What problems is the product solving and how is that benefiting you?
Resources and the ability to have SOC team run analysis on a particular threat is very handy.
showing 141 - 150