eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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InfoSec Analyst
What do you like best about the product?
Services offered are pretty good. Good customer service.
What do you dislike about the product?
Sometimes, when we receive an alert to whitelist it, we ask esentire to whitelist that both SSH connections but they don't filtered properly which causes those alert to keep sending into our board and have to follow up again with esentire to resolve that.
What problems is the product solving and how is that benefiting you?
Overall eSentire is providing best operation support (soc) and keeping on improving services will benefit us going forward
We leverage eSentire for esNetwork sensors, Carbon Black and Sumo Logic.
What do you like best about the product?
Ease of deployment, use and communication is seamless. SOC is quick to respond to issues with informative answers.
What do you dislike about the product?
Our lack of knowledge on how to utilize Sumo Logic makes us more dependent on eSentire.
What problems is the product solving and how is that benefiting you?
Preventing malicious traffic. Alerting on malicious traffic, and compromised sign in's and helping respond to cyber security events by providing needed log information.
Excellent solution and customer service
What do you like best about the product?
eSentire made the deployment of our MDR solution fairly painless. We switched from another product with no disruptions and in a short period of time.
What do you dislike about the product?
I really dont have any downsides at this time. The product does what its supposed to, we get the support we need.
What problems is the product solving and how is that benefiting you?
We use eSentire for our endpoint detection and response. Their SOC helps us understand events we see and get to resolution quickly.
This was a very well put together preentation
What do you like best about the product?
The response time and the interaction when even a possible incident occurs is very endearing.
What do you dislike about the product?
Nothing, Esentire is great! I have not found any reasons to dislike this company.
What problems is the product solving and how is that benefiting you?
no, I've benfited a great deal from the company and it's thorough approach to ensuring it's users are secure.
Peace of mind knowing the right technical experts are at work
What do you like best about the product?
Technical expertise is readily available 24-7 using the latest and greatest tools on the market
What do you dislike about the product?
Nothing comes to mind that is a dislike with this product
What problems is the product solving and how is that benefiting you?
Keeping up with today's security landscape requires a team of people; we can no longer rely on local resources to feel truly protected
Recommendations to others considering the product:
All tools work best under a common umbrella of eSentire
eSentire is very good!
What do you like best about the product?
Everything is easy to read in a useful dashboard and the communication is great. They are always very helpful.
What do you dislike about the product?
I don't dislike anything about this product.
What problems is the product solving and how is that benefiting you?
We're protecting our company from threats and have a team to back us up if needed. They help us manage unknown threats in our enivornment.
Recommendations to others considering the product:
I would recommend this to anyone who wants to further improve their security and protect their company.
Always quick to respond
What do you like best about the product?
The quick response time for eSentire when there is an issue is amazing! We've had situations where a quick response was needed and eSentire didn't disappoint. I've found them much easier to work with than optiv.
What do you dislike about the product?
Honestly there hasn't been any situations or issues that have led me to dislike something about eSentire. There really aren't any complaints.
What problems is the product solving and how is that benefiting you?
As a smaller security team having eSentire has been a huge asset. Instead of having to sift through logs and events ourselves when we have a potential issue we can send eSentire the issue we're having and they can do the digging for us. It frees us up to be handling other items.
eSentire has delivered great service and a great product to our firm.
What do you like best about the product?
They understand the financial space and where our concerns lies. They offer solutions that feel tailor made and are very supportable.
What do you dislike about the product?
The middle of the night phone calls for a service issue that's not disputive ;)
What problems is the product solving and how is that benefiting you?
We are gaining visibility into the north/south and east/west traffic of our network and getting alerts when certain conditions are met.
Great protection, numerous options
What do you like best about the product?
The ability to choose options, via an al-a-carte menu. We evaluated the specific needs for our environment, selected the best fit. The price for their products is comparable to others in the industry.
What do you dislike about the product?
Like any company, trying to sell you something more, they're regularly asking about selling a new product. Fortunately, they're not pushy about it. I can't fault their sales staff from at least asking.
What problems is the product solving and how is that benefiting you?
Creating a multi-layered security and protection environment. They helped integrate their solutions, with solutions we already have in place. The real benefit is a protected network!
Recommendations to others considering the product:
Do your due diligence and pick the company and product that best suits your individual company's needs.
Great Partnership with eSentire
What do you like best about the product?
What I like best is the collaboration that we have with eSentire to help continue to keep our environment safe. We get quick responses from our Account Manager as well as the SOC when needed. The tools are very accessible and are easy to work with to monitor our systems.
What do you dislike about the product?
I don't really have anything that I don't dislike. In the past, when we have concerns, we worked with eSentire to figure out a solution or best workaround. Sometimes a better understand of their alerting and notifications is needed to help trust what you are seeing.
What problems is the product solving and how is that benefiting you?
We were looking to have monitoring of our environment as well as, a partner to lean on when we needed expert eyes on a problem or potential threat. We have loved the level of expertise and care we get from eSentire for Alerts on the network to alerts from our AV.
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