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CTO
What do you like best about the product?
Quality of the process. From sales to support.
What do you dislike about the product?
The pricing model, at times, can be difficult to keep track of.
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Great Service
What do you like best about the product?
Great services and great customer support!
What do you dislike about the product?
I have been using them for over 10 years, no major dislikes.
Recommendations to others considering the product:
Great service, highly recommended
Esentire ATP
What do you like best about the product?
The combination of technology and 7x24 SOC
What do you dislike about the product?
Nothing, all services are state of the art.
Great experience
What do you like best about the product?
Alerts can be fine tuned. I am only alerted when there is a significant threat
What do you dislike about the product?
The service is not cheap but it is top notch.
A skilled addition to our IT team!
What do you like best about the product?
The qualified personnel on the eSentire team that is not only monitoring but walking us through on a monthly basis the results and findings.
What do you dislike about the product?
Earlier they were limit to the network but now they are mocking to the end point.
A great SOC and so much more
What do you like best about the product?
They have a qualified professional team that is always quick to respond and get engaged at any time. Their professionalism is second to none.
What do you dislike about the product?
I currently do not have any dislikes that come to mind.
Recommendations to others considering the product:
I highly recommend Esentire as an extension of your security team!
Best in class
What do you like best about the product?
Very responsive, know we are protected!!
What do you dislike about the product?
Hard to act on all of their recommendations, but that is on our side, not them.
Exceptional white glove service
What do you like best about the product?
Their soc and responsiveness is exceptional and very prompt. Issues get resolved in extremely timely manner.
What do you dislike about the product?
The out of band ids is not preferred. I would like it to be inline.
Highly Recommended
What do you like best about the product?
The high level of white glove service and timely responses.
What do you dislike about the product?
I would like more visibility and capability in processing the logs ingested.
Financial Service Companies Love eSentire
What do you like best about the product?
Customer service and knowledge is unparalleled
What do you dislike about the product?
Absolutely nothing. They are a well oiled machine!
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