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External reviews

189 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

The level of expertise was of the highest quality.

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
The customer service and communication is excellent. Bill Weber is phenomenal.
What do you dislike about the product?
There really is nothing I can think of.
Recommendations to others considering the product:
Just ask service providers I.e. Brokers. They highly recommend esentire.


    Investment Management

New customer

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Client service so far. We haven't started services as of yet.
What do you dislike about the product?
Nothing yet. Haven't started services yet.
Recommendations to others considering the product:
To be determined


    Jogen M.

Prompt response 24x7

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Prompt response on every request technical or administrative.
What do you dislike about the product?
Cost of services provided, when working with limited IT budget
Recommendations to others considering the product:
We are very pleased with service.
I would suggest to run poc in your environment and see value addition.


    Kristoffer S.

Long time eSentire customer

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
The fact that someone is watching my network 24 x7.
What do you dislike about the product?
I have had a relationship with eSentire since 2001. While this is difficult to believe, I cannot remember any significant issue.
Recommendations to others considering the product:
Call them- do a POC


    Investment Management

CTO

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Their response time is second to none. They provide 24x7 monitoring, allowing us to feel our network is secure.
What do you dislike about the product?
Can esentire provide this service for free?
Recommendations to others considering the product:
If you want a partner and not a vendor, go with esentire. They will address your security weaknesses/concerns and provide stellar service/expertise.


    Financial Services

Awesome proactive service

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
I love the quick response to alerts and ease of working with the SOC. Esentire management team is great.
What do you dislike about the product?
So far i really cannot say a dislike anything.


    Robert H.

Great company with superior products and customer service.

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Proactive support of our environment. Security operations center helps to keep our environment protected.
What do you dislike about the product?
The firm has been great and I do not have anything that I dislike.
Recommendations to others considering the product:
None. It's a great service and I highly recommend it.


    Giovanni F.

eSentire customer

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
esoc customer support is very responsive.
What do you dislike about the product?
We haven't used the customer portal much.


    Arthur V.

eSentire is the best security solution bar none

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Very attentive and their attention to detail is remarkable,.
What do you dislike about the product?
I have been a client for over 15 years and I have never had an issue that that caused any significant problem.


    Banking

ESentire Managed Services

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
ESentires responsiveness to security threats in the environment.
What do you dislike about the product?
The reporting portal is limited. Needs to be more flexible.