eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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The best
What do you like best about the product?
Service and responsiveness. Overall expertise
What do you dislike about the product?
Nothing, they provide the best service in the business
What problems is the product solving and how is that benefiting you?
eSentire solves several problems including external threat prevention, vulnerability management and internal logging.
Managed Security Services Provider
What do you like best about the product?
We view eSentire as truly an extension of our internal security team and process. They are a reliable partner that we can count on for fast responses and remediation. In the longer term, they continue to evolve to meet the changing security needs of our company both dictated to us by regulators and internally driven.
What do you dislike about the product?
We have had a recent run of issues on the SOHO platform of network intercept devices. In light of that, eSentire has reacted swiftly to rectify these challenges. While frustrating to deal with for repeated devices, eSentire has come through to provide good support and an effective long-term resolution.
CTO
What do you like best about the product?
Quality of the process. From sales to support.
What do you dislike about the product?
The pricing model, at times, can be difficult to keep track of.
Great Service
What do you like best about the product?
Great services and great customer support!
What do you dislike about the product?
I have been using them for over 10 years, no major dislikes.
Recommendations to others considering the product:
Great service, highly recommended
Great experience
What do you like best about the product?
Alerts can be fine tuned. I am only alerted when there is a significant threat
What do you dislike about the product?
The service is not cheap but it is top notch.
A skilled addition to our IT team!
What do you like best about the product?
The qualified personnel on the eSentire team that is not only monitoring but walking us through on a monthly basis the results and findings.
What do you dislike about the product?
Earlier they were limit to the network but now they are mocking to the end point.
A great SOC and so much more
What do you like best about the product?
They have a qualified professional team that is always quick to respond and get engaged at any time. Their professionalism is second to none.
What do you dislike about the product?
I currently do not have any dislikes that come to mind.
Recommendations to others considering the product:
I highly recommend Esentire as an extension of your security team!
Best in class
What do you like best about the product?
Very responsive, know we are protected!!
What do you dislike about the product?
Hard to act on all of their recommendations, but that is on our side, not them.
Exceptional white glove service
What do you like best about the product?
Their soc and responsiveness is exceptional and very prompt. Issues get resolved in extremely timely manner.
What do you dislike about the product?
The out of band ids is not preferred. I would like it to be inline.
Highly Recommended
What do you like best about the product?
The high level of white glove service and timely responses.
What do you dislike about the product?
I would like more visibility and capability in processing the logs ingested.
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