eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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eSentire Managed Detection and Response (MDR)
What do you like best about the product?
Customer service, response, attention to detail.
What do you dislike about the product?
Hardly a dislike, perhaps with the recent growth, SOC team response are slightly slower.
What problems is the product solving and how is that benefiting you?
Resources and the ability to have SOC team run analysis on a particular threat is very handy.
Great experience with eSentire MDR!
What do you like best about the product?
It was straightforward to get set up. I was given the installation files for Carbon Black and was able to install them easily across the organization. There was no customization needed and I easily saw all my endpoints in the portal.
What do you dislike about the product?
I don't have too many negative things to say. Sometimes I'm concerned it's not working since we don't receive too many alerts from endpoints.
What problems is the product solving and how is that benefiting you?
I'm trying to detect anomalous behavior and gaining the ability to isolate a host if needed.
Recommendations to others considering the product:
With eSentire you get to pick the underlying EDR which gives you the best monitoring and a choice of the product at the endpoint.
eSentire
What do you like best about the product?
eSentire's maned Network Operations Center.
What do you dislike about the product?
Frankly, there are no issues with eSentire. I have been using the company since their inception and I would not build a network without their protection.
What problems is the product solving and how is that benefiting you?
Cybersecurity consulting, Intrusion detection, policy creation.
Recommendations to others considering the product:
eSentire's greatest strength is their human staffed Network Operation Center (NOC) - When your network is under attack, you will have the benefit of the automated responses of any other MDR but in addition, the added protection of actual people safeguarding your systems, making sure the appropriate resources are in play. This can not be overstated.
eSentire - A powerful MDR that keeps moving in the right direction
What do you like best about the product?
eSentire provides a comprehensive MDR solution that is scalable for companies of any size. Their SOC is incredibly responsive and gives us near-instant insight into suspicious activity on endpoints and network assets. Of late, eSentire has been closely partnering with Microsoft, aligning well with our increased leverage of Azure resources.
What do you dislike about the product?
I don't have, as of yet, anything I could claim to dislike about eSentire. They have been a great partner from the beginning of our engagement.
What problems is the product solving and how is that benefiting you?
eSentire has helped us increase our security posture significantly, providing 24/7 365 monitoring of a wide array of firm resources, significantly increasing my ability to sleep at night.
Consistent dependable identification and response
What do you like best about the product?
eSentire have managed to perform consistently through the duration of the service with events identified and alerted on in a timely manor.
What do you dislike about the product?
Formal responses to known vulnerabilities can take time to reach clients, often having already broken in the media.
Management reporting could be improved to provide an summary of the clients security posture.
Management reporting could be improved to provide an summary of the clients security posture.
Recommendations to others considering the product:
Lessons were learnt on both sides when implementation the solution with a managed service provider. Not ensure upfront workshops and knowledge sharing was performed hence a very piecemeal delivery. But we got there in the end
Great response and service
What do you like best about the product?
Responsiveness and knowledge of the eSentire SOC
What do you dislike about the product?
Lack of cloud solutions and management reporting solutions could be improved.
Recommendations to others considering the product:
Lessons were learned when implementing the solution in our environment, given that we have a managed service provider. More knowledge sharing was required to fully understand the solution required.
eSentire - A professional, pragmatic and persistent IT security service provider.
What do you like best about the product?
eSentire's staff are knowledgeable, helpful and professional. Our collaboration aids organizational learning and maturity process, that comes from practical advice for process and technology as well as setting a high standard.
What do you dislike about the product?
Where can eSentire improve:
1. Improve the (trend) reports to act as actionable input for ISMS and execution plans, providing historic and predictive insight.
2. Technical state compliance monitoring to provide assurance.
3. Improve integrated incident ticket management and technology to aid with collaboration in incident response.
4. Improve Cloud services offering, negate relying on physical SPAN.
1. Improve the (trend) reports to act as actionable input for ISMS and execution plans, providing historic and predictive insight.
2. Technical state compliance monitoring to provide assurance.
3. Improve integrated incident ticket management and technology to aid with collaboration in incident response.
4. Improve Cloud services offering, negate relying on physical SPAN.
eSentire managed security service
What do you like best about the product?
Very efficient implementation, excellent ongoing communications and service. Identified a security issue in the first few days of use.
What do you dislike about the product?
Nothing so far, the service has been excellent.
Very Informative
What do you like best about the product?
The head in the clouds session was very informative
What do you dislike about the product?
the sensor doesn't start up during outage
eSentire is the market leader and there's a good reason for that
What do you like best about the product?
eSentire monitors our network in real time and proactively alerts us to any anomalies.
What do you dislike about the product?
Very much looking forward to find out more about the ability to get better visibility into cloud providers.
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