eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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Great Client Summit
What do you like best about the product?
Highly organized and professional, helpful in every way.
What do you dislike about the product?
N/A.
eSentire managed security service
What do you like best about the product?
Great implementation process - organized and on-time.
Willingness and ability to work with my organization to mold the solution to make it work best for US.
Tuning phase was well run wedge transfer with internal staff was great.
Genuine culture with a focus on client satisfaction.
Willingness and ability to work with my organization to mold the solution to make it work best for US.
Tuning phase was well run wedge transfer with internal staff was great.
Genuine culture with a focus on client satisfaction.
What do you dislike about the product?
Some of their newer technologies tend toward the very technical and lack polish. I'll take the rough edges though as a price for access to some cutting-edge features.
Head of IT Infrastructure
What do you like best about the product?
The SOC emails that are automated are very helpful
What do you dislike about the product?
The cyclops device sometimes loses connectivity on planned power downs in London.
Esentire has been an awesome extra set of hands!
What do you like best about the product?
24/7 support and dedicated assistance from all members of the team
What do you dislike about the product?
There can be some inconsistencies in data due to fast reaction
The best
What do you like best about the product?
Service and responsiveness. Overall expertise
What do you dislike about the product?
Nothing, they provide the best service in the business
What problems is the product solving and how is that benefiting you?
eSentire solves several problems including external threat prevention, vulnerability management and internal logging.
Managed Security Services Provider
What do you like best about the product?
We view eSentire as truly an extension of our internal security team and process. They are a reliable partner that we can count on for fast responses and remediation. In the longer term, they continue to evolve to meet the changing security needs of our company both dictated to us by regulators and internally driven.
What do you dislike about the product?
We have had a recent run of issues on the SOHO platform of network intercept devices. In light of that, eSentire has reacted swiftly to rectify these challenges. While frustrating to deal with for repeated devices, eSentire has come through to provide good support and an effective long-term resolution.
CTO
What do you like best about the product?
Quality of the process. From sales to support.
What do you dislike about the product?
The pricing model, at times, can be difficult to keep track of.
Great Service
What do you like best about the product?
Great services and great customer support!
What do you dislike about the product?
I have been using them for over 10 years, no major dislikes.
Recommendations to others considering the product:
Great service, highly recommended
Esentire ATP
What do you like best about the product?
The combination of technology and 7x24 SOC
What do you dislike about the product?
Nothing, all services are state of the art.
Great experience
What do you like best about the product?
Alerts can be fine tuned. I am only alerted when there is a significant threat
What do you dislike about the product?
The service is not cheap but it is top notch.
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