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Customer Service is Top Notch

  • By Events Services
  • on 02/19/2025

What do you like best about the product?
For someone who works in customer service and deals with a lot of people from different backgrounds, I must admit that their customer service is hands down.
From the beginning call of the account manager who tried to figure out my needs to the fact that once I started using the account and had a few questions, when using the product, I got aligned to someone in support (Adam), who right from the beginning helped me every step of the way. Set up a call to solve the last questions and got everything solved. It's not immediate to have this kind of assistance, I know as I've been testing quite a few systems lately, and they really are great. I highly recommend them and this is something I don't usually do. Keep it up you guys!
What do you dislike about the product?
Right now, nothing. They are currently working on implementing more scraping options and that's all one can ask for. Looking forward to seeing what else they will be able to come up with in the future.
What problems is the product solving and how is that benefiting you?
LinkedIn multiple posts from companies and people. When working with big data (1k) manually is a lot of work. This way it checks it and I just extract what I need. Works for me.