I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
Keeper Password Manager for Enterprise/SMBs [Private Offer Only]
Carahsoft Technology Corp.External reviews
2 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient credential management enhances security and productivity
What is our primary use case?
What is most valuable?
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
What needs improvement?
There is no improvement needed. Everything was good, and it was perfect for my needs.
For how long have I used the solution?
I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.
How are customer service and support?
I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.
What was our ROI?
Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
What's my experience with pricing, setup cost, and licensing?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What other advice do I have?
For my use case, Keeper was a perfect nine.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Helps with password management and sharing
What is our primary use case?
We use the solution for password management and sharing passwords. It's mainly for password security.
What is most valuable?
I like the tool's keyword editor and SSO.
What needs improvement?
Keeper does not provide password management for mobile apps.
For how long have I used the solution?
I have been working with the solution for a couple of months.
What do I think about the stability of the solution?
We haven't faced any downtime.
What do I think about the scalability of the solution?
Keeper is scalable and we have about 500 users for it. We use the product daily. At least 150 people use it extensively daily.
How was the initial setup?
The tool's setup was easy and we have deployed it on the cloud. The deployment was quick and we completed it in less than a week. We have two teams one in the US and another in India. We first implemented Keeper in the US, got feedback, and then implemented it in India. The overall deployment took about four months to complete.
What other advice do I have?
I would rate Keeper an eight out of ten. It had all features that we wanted. The time taken for scaling up and knowledge transfer was zero.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
It's an inexpensive, scalable solution that has improved our security
What is our primary use case?
We use Keeper to store passwords.
How has it helped my organization?
We previously kept our passwords in an Excel file. Using Keeper makes us more secure.
What is most valuable?
Keeper has strong security features.
What needs improvement?
The password rotation feature could be improved.
For how long have I used the solution?
I have used Keeper for three years.
What do I think about the stability of the solution?
I rate Keeper eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Keeper eight out of 10 for scalability.
How are customer service and support?
I rate Keeper nine out of 10 for support
What's my experience with pricing, setup cost, and licensing?
Keeper isn't too expensive.
What other advice do I have?
I rate Keeper nine out of 10. I would recommend Keeper depending on your business requirements.
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