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    NickAlafogianis

Centralized credential management has strengthened security and simplifies secure client sharing

  • February 18, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is credential management for internal purposes and for client-related credential management and secrets keeping.

One of the main examples of how I use Keeper Enterprise Password Manager for credential management is for global admin access into tenants. Rather than having credentials saved elsewhere, we utilize Keeper Enterprise Password Manager's strong password creation skills and TOTP access, which can then be shared with other engineers. This helps lower costs on licensing due to not having multiple different accounts and it backs it up with a very strong, secure password or passphrase creation. We also utilize it for sharing credentials with clients and gathering credentials as Keeper Enterprise Password Manager allows us to share fillable forms with clients to gather information from them securely.

We utilize the platform as intended, being a password manager. It is very useful and quite secure. I appreciate being able to give staff free, personal accounts that can be used as long as they are licensed users. I highly recommend the BreachWatch element for any potential clients.

What is most valuable?

The best features that Keeper Enterprise Password Manager offers include the fantastic BreachWatch system, which lets you know what has appeared on the dark web through various searches. It helps with credential management and fixing weak passwords. The one-time share feature is great, and we use that heavily for onboards, offboards, and sharing important credentials that we do not embed into tickets or via email. The reporting features are very useful. We tested the privileged access management SKU, which was very useful but did not come to fruition in our company due to a lack of need. The general MSP console and management of clients is very simple and useful compared to other password managers I have utilized.

When we first added BreachWatch, we could see how many of the client records provided to us were either insecure or not strong. This allowed us to go in and update those to more secure credentials, which is essentially the whole point. It is also good when we onboard clients, as we know what is insecure when they provide any secure logins. The reporting features are quite simple and easy to use, and log-wise they are great. We have it inputted into our SIEM, which helps.

Keeper Enterprise Password Manager has positively impacted our organization by increasing our overall security. It has made our general workflow quicker and easier for credential management and TOTP sharing. Overall, it does exactly what it is meant to do and is beneficial to our organization, especially as an MSP.

Keeper Enterprise Password Manager has improved our workflow through all credential management and the ability to pass over and retrieve logins from clients becoming much faster and easier.

What needs improvement?

I think Keeper Enterprise Password Manager could be improved in SSO management, which is a little iffy at times. You require Keeper Automator to allow automated approvals. If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins. It is not too annoying, but it does cause some headaches at times when people cannot sign into the desktop apps due to the SSO setup. Overall, it is a great product.

It would be great to share entire folders externally, but that is not currently possible.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for close to two years in an organizational sense.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is stable.

What do I think about the scalability of the solution?

The scalability of Keeper Enterprise Password Manager is great. It is easy to spin up a tenant and add users through SSO and just-in-time provisioning. I have not had any issues.

How are customer service and support?

The customer support for Keeper Enterprise Password Manager is good. You can email their support hotline, and they typically respond within hours, if not within a day, depending on the urgency. We have not had any urgent matters arise.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously used IT Glue. It was not as useful as Keeper Enterprise Password Manager and was a little clunky. It is great in other elements but not a dedicated password management tool.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been good. I am not particularly involved with that aspect, and the details were discussed during onboarding and managed by our accounts team.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, we evaluated other options including 1Password, Dashlane, Bitwarden, and KeePass. Those were probably the main solutions we reviewed, and we landed on Keeper Enterprise Password Manager.

What other advice do I have?

Keeper Enterprise Password Manager does exactly what you are expecting it to do as a password manager. It performs well, looks good, and is pretty easy to set up. I recommend this over other platforms, as I have utilized 1Password and Dashlane in the past. Because I implemented this platform in my organization, I now use it personally. It is a great platform.


    reviewer2803179

Proactive password insights have strengthened our account security and reduced downtime

  • February 17, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is as a general password vault for personal and business accounts.

A quick specific example of how I use Keeper Enterprise Password Manager for my business accounts is that we use it to store our passwords for some of our clients who access their servers and primary databases.

What is most valuable?

The best features Keeper Enterprise Password Manager offers are the ability to store multiple passwords and provide secure analysis of any weak passwords in real-time.

The real-time analysis of weak passwords helps my team immensely; it allows us to not only take a more proactive approach but also stay ahead of any ongoing and potential threat factors that weak passwords and weak areas may be exposed to.

Keeper Enterprise Password Manager has positively impacted my organization by providing us less downtime and more efficiency across all of our organizations. It has led to less downtime not just due to a specific incident or metric, but across the board overall, we're much happier with the solution as opposed to some of our other competitors.

What needs improvement?

One improvement I would like to see in Keeper Enterprise Password Manager is more specific hash values added to better provide even longer password security.

For how long have I used the solution?

I have used Keeper Enterprise Password Manager for a little over three years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is stable.

What do I think about the scalability of the solution?

I feel Keeper Enterprise Password Manager has strong scalability across any organization.

How are customer service and support?

The customer support for Keeper Enterprise Password Manager is terrific; I have never had any issues.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We previously used LastPass, and we switched due to the massive data breach a few years back.

How was the initial setup?

I did not have to go through pricing, setup cost, and licensing; that was handled through our sales team.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Keeper Enterprise Password Manager.

What other advice do I have?

My advice to others looking into using Keeper Enterprise Password Manager is to do the free trial and then assess if it fits your business needs. If it does, go from there. I would rate this product a 9.


    Guillaume Deroine

Centralized password vault has secured client access and saves time with strong policies

  • February 16, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use of Keeper Enterprise Password Manager in my day-to-day work is the vault and the password manager.

A concrete example of how I use this tool daily is that I manage all of my passwords for my ERP applications and internet browser via the vault using the password generator.

What is most valuable?

The best features offered by Keeper Enterprise Password Manager are the password generator and the vault.

What I appreciate most about using the password generator and the vault daily is that it interfaces well with the Microsoft ecosystem, it is quite simple to use, and there is also a password policy that is relatively robust.

Keeper Enterprise Password Manager has had a positive impact on my organization because it allows us to secure all of our clients' passwords in a secure and legal way in Zero Trust mode. The concrete impact this has had includes time savings, as all the passwords are centralized in the Keeper Enterprise Password Manager console in the same place, and it also means you do not have to create a password.

What needs improvement?

Keeper Enterprise Password Manager could be improved as the model is very advanced and already integrates many solutions, but it could potentially interface more with MFA solutions.

I believe it provides the expected features, and it could perhaps be diversified by moving towards combining a DMS beyond an encrypted vault that we have per user.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for two years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is very stable because it is a solution that is maintained, and we have easy access to support.

What do I think about the scalability of the solution?

I would rate the scalability of Keeper Enterprise Password Manager as excellent, as it clearly allows us to integrate all of our new clients.

How are customer service and support?

I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience, and the salespeople are proactive because they offer licenses in evaluation mode and in trial mode.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting Keeper Enterprise Password Manager, I was using another solution, specifically Dashlane and KeePass, which are free, open-source solutions that are quite easy to install but very complex in terms of management and less user-friendly than Keeper Enterprise Password Manager, and they do not offer certifications such as ISO 27001 or SOC 2.

Before choosing Keeper Enterprise Password Manager, I did evaluate other options, and the choice was to keep Keeper Enterprise Password Manager instead of KeePass.

What was our ROI?

I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.

What's my experience with pricing, setup cost, and licensing?

My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable, and the service rates are also relatively affordable for our clients.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I did evaluate other options, and the choice was to keep Keeper Enterprise Password Manager instead of KeePass.

Keeper Enterprise Password Manager is a good solution that I offer as an alternative to the open-source solutions on the market that we know, and it greatly strengthens security in companies for people with high-level administrative rights.

What other advice do I have?

My advice to other people considering using Keeper Enterprise Password Manager is that it is a solution with an administration console and a fairly unique model that allows it to be deployed on all devices, offering other tools such as the encrypted vault, and above all, it has the required certifications in the context of ISO 27001 or SOC 2, while being easy to administer and deployable in all small and large organizations. I would rate this product eight out of ten.


    Shyder Hyder

Centralized password security has protected sensitive data and simplifies multi‑app access

  • February 14, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is for password security across the enterprise and ensuring that things are secure.

A specific example of how I use Keeper Enterprise Password Manager to secure things in my organization is by providing an outlet for users across multiple applications to have their passwords stored securely.

How has it helped my organization?

Keeper Enterprise Password Manager has positively impacted my organization by preventing information from being received out and making it easier for users to access their passwords securely without any issues.

It has made things considerably easier in that instead of users using notepads or notes on Mac or Windows machines, it is more secure and gives them an option so they do not have to know all their passwords. They could just log into Keeper Enterprise Password Manager and it fills automatically, which saves time, especially if you are using multiple applications.

What is most valuable?

The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.

Single Sign-On and authentication have helped my team because it is helpful in case a user changes their cell phone. As an example, I can reset the Single Sign-On authentication as well, making it more secure so that other users are not able to access that same account going forward.

What needs improvement?

I have no suggestions for improvement as I think it is a great application.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for multiple years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is definitely stable.

What do I think about the scalability of the solution?

Keeper Enterprise Password Manager definitely scales pretty high.

How are customer service and support?

Customer support for Keeper Enterprise Password Manager is very friendly and easy to get in touch with. For those looking into using Keeper Enterprise Password Manager, I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way. I think it is the best option overall to protect our company.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Keeper Enterprise Password Manager as this was the first one that we used.

How was the initial setup?

The setup process for Keeper Enterprise Password Manager was straightforward because we followed the guide and were able to implement it successfully.

What about the implementation team?

My company has just a customer relationship with this vendor with no other business relationship.

What was our ROI?

I have not seen a return on investment at this moment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that pricing was not too much.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I evaluated other options including LastPass and also looked at 1Password.

What other advice do I have?



    Bobby Burner

Centralized credential management has secured internal and customer access workflows

  • February 10, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is to manage all our credentials internally for our internal systems, as well as resell it to our customers and help them manage their credentials, making it a must-have solution.

What is most valuable?

Keeper Enterprise Password Manager is critical for managing credentials both internally and for customers, serving as a must-have solution. It offers an efficient solution to ensure that all credentials are securely managed. This capability is vital for reselling to customers, helping them maintain secure credential practices.

What needs improvement?

I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vault and enter it manually.

Apart from the KeeperFill app issue I mentioned, I feel Keeper Enterprise Password Manager needs no improvements, as that is my only complaint.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for approximately six years.

What other advice do I have?

My advice to others looking into using Keeper Enterprise Password Manager is that it is a dependable solution worthy of consideration. I gave this product a rating of nine out of ten.


    Mahesh_Subramanian

Efficient credential management enhances security and productivity

  • March 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.

What is most valuable?

Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.

What needs improvement?

There is no improvement needed. Everything was good, and it was perfect for my needs.

For how long have I used the solution?

I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.

How are customer service and support?

I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.

What was our ROI?

Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.

What's my experience with pricing, setup cost, and licensing?

The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.

What other advice do I have?

For my use case, Keeper was a perfect nine.


    Mahesh Subramanian

Helps with password management and sharing

  • July 31, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the solution for password management and sharing passwords. It's mainly for password security. 

What is most valuable?

I like the tool's keyword editor and SSO. 

What needs improvement?

Keeper does not provide password management for mobile apps. 

For how long have I used the solution?

I have been working with the solution for a couple of months. 

What do I think about the stability of the solution?

We haven't faced any downtime. 

What do I think about the scalability of the solution?

Keeper is scalable and we have about 500 users for it. We use the product daily. At least 150 people use it extensively daily. 

How was the initial setup?

The tool's setup was easy and we have deployed it on the cloud. The deployment was quick and we completed it in less than a week. We have two teams one in the US and another in India. We first implemented Keeper in the US, got feedback, and then implemented it in India. The overall deployment took about four months to complete. 

What other advice do I have?

I would rate Keeper an eight out of ten. It had all features that we wanted. The time taken for scaling up and knowledge transfer was zero. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Parwiz ElmJo

It's an inexpensive, scalable solution that has improved our security

  • May 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Keeper to store passwords.

How has it helped my organization?

We previously kept our passwords in an Excel file. Using Keeper makes us more secure.

What is most valuable?

Keeper has strong security features.

What needs improvement?

The password rotation feature could be improved.

For how long have I used the solution?

I have used Keeper for three years.

What do I think about the stability of the solution?

I rate Keeper eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Keeper eight out of 10 for scalability.

How are customer service and support?

I rate Keeper nine out of 10 for support

What's my experience with pricing, setup cost, and licensing?

Keeper isn't too expensive.

What other advice do I have?

I rate Keeper nine out of 10. I would recommend Keeper depending on your business requirements.


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