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Reviews from AWS customer

3 AWS reviews

External reviews

9 reviews
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External reviews are not included in the AWS star rating for the product.


    reviewer2805534

Secure password vault has strengthened daily logins and reduced password-related issues

  • February 27, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is onboarding users and using it myself.

A specific example of how I and my users typically use Keeper Enterprise Password Manager in our day-to-day work is to record passwords, and when you try to log into some site, it will autofill the records for you. I primarily use it to securely store passwords.

What is most valuable?

The best features Keeper Enterprise Password Manager offers are that it is easy to use, you can set up single sign-on so you can just log in with your 365 email, it is a great password generator and a great tool for storing passwords, and I appreciate how it autofills the records for you when you try to sign in.

My experience with the password generator and single sign-on shows that single sign-on is great because you can manage users without having to manually create user accounts. Users can just log in with 365, so the system will pull the users from there and whoever needs access can be added to the group. This seamless feature helps users avoid having to log in to the site using a separate email and password.

Keeper Enterprise Password Manager has impacted my organization positively because it is better to have your passwords recorded in a vault where it is more secure than just having it elsewhere.

A specific outcome I have noticed since using Keeper Enterprise Password Manager is improved security, as users are now having their sensitive information in a vault instead of having it on a notepad or in other documents on their computer. This has helped from the security perspective.

Keeper Enterprise Password Manager has helped reduce password-related issues.

What needs improvement?

I think Keeper Enterprise Password Manager can be improved by ensuring that you do not have to sign in every day to the vault.

It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for one year.

What do I think about the stability of the solution?

I find Keeper Enterprise Password Manager to be stable.

What do I think about the scalability of the solution?

Keeper Enterprise Password Manager's scalability is good.

How are customer service and support?

I have never reached out to their support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution, as Keeper Enterprise Password Manager is the first one we use.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I did not evaluate other options, as it was the first one we went to.

What other advice do I have?

My advice to others looking into using Keeper Enterprise Password Manager is that it can be a great tool, and I can definitely recommend it.


    Abraham Rodriguez

Password manager has strengthened daily device security and has simplified secure sharing

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is to manage passwords as well as validating if any password has been compromised, as well as updating passwords and managing connections.

I use Keeper Enterprise Password Manager daily in my work. Every day, everything is now IP-based. Switches, IP devices, IoT devices—they all have login passwords, so I use this every day. I have a dashboard that tells me if any of those passwords are compromised, so I can quickly change them. I can make sure that they're using strong requirements for security.

What is most valuable?

I think Keeper Enterprise Password Manager is a great product when it comes to my main use case. I believe they've made a good improvement lately, especially with the security score and the ability to validate and automatically show if a password has been compromised.

The best features Keeper Enterprise Password Manager offers include simple management and importing exported CSV. The import-export feature has helped me by allowing us to import devices instead of adding them one after the other, and we can put them in a specific folder. At the same time, it will verify if existing passwords are compromised so I can update them.

I would also add that the ability to share passwords for temporary access and to share information in a secure way is another useful feature. It also binds access to the MAC, which enhances security features in the field, so I don't have to give passwords through chat.

Keeper Enterprise Password Manager has positively impacted my organization by improving our security posture. Many compromised passwords have been able to be changed, and we maintain high-level security, making sure that all devices are secured.

What needs improvement?

While Keeper Enterprise Password Manager has a good interface for password management, I believe they can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.

Regarding improvements needed for the deployment of Keeper Enterprise Password Manager, I would like to see a simple way to install requirements on servers so they can easily be accessed through it and use Privileged Access Management. Right now the installation is somewhat complex as there is scripting to be done. It would be great for that setup to be more simple for operators.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for three years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is very stable.

What do I think about the scalability of the solution?

One thing to note is that the thick client user interface could be improved a bit. However, I mainly use the web interface, which is great and stable. So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.

How are customer service and support?

The password management portion of Keeper Enterprise Password Manager did not require any customer support because it is so simple and the training is easy to understand that I have never required customer support. The only portion that might require customer support is the Privileged Access Management.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used other solutions, but I don't want to name them yet. The reason I switched is that Keeper Enterprise Password Manager can do different things—not only password management but also verify if passwords are compromised and has Privileged Access Management. Those additional features made it more suitable to use.

What was our ROI?

I believe the return on investment with Keeper Enterprise Password Manager is the fact that my organization's process is more professional and secure when it comes to passwords. However, I have no metrics yet to share for that.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair. Licensing is very simple to understand, so I think the sales process was extremely simple as well. I think Keeper Enterprise Password Manager did a great job not only on sales but also on training, as they have training videos that make it very simple for users to understand how to use the password management portion.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I evaluated other options.

What other advice do I have?

My advice for others looking into using Keeper Enterprise Password Manager is to have a great folder structure and define the right structures for the devices when it comes to servers, IP types, and types of IP devices like cameras, access control devices, and audio devices, with a good structure for the folders.

I give this review a rating of 8.5.


    reviewer2804412

Centralized password management has improved security and simplifies multi-tenant user access

  • February 23, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is as a password manager for both professional and personal use, and I am also a platform admin.

On a daily basis, I use Keeper Enterprise Password Manager to provide support to MSPs to implement Keeper Enterprise Password Manager for them and especially for their clients, which includes training, giving best practices, discussing the strengths and weaknesses of the product, and explaining how to use it professionally as well as how to deploy it for their clients.

What is most valuable?

The best features that Keeper Enterprise Password Manager offers include multiplatform integration, ease of administration of the product for admins and therefore also for MSPs, and ease of use for end users.

The multiplatform integration and ease of administration of Keeper Enterprise Password Manager help me concretely in my daily work by allowing users to access their passwords on their PC, Mac, smartphone, and from the Internet, while the very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.

Keeper Enterprise Password Manager has had a positive impact on my organization by allowing us to deploy it to the teams fairly quickly and especially to have good user adoption within the teams thanks to its ease of use.

What needs improvement?

In my opinion, Keeper Enterprise Password Manager could be improved by allowing the creation of templates, basically role templates, that we could deploy to other clients without having to go through the Commander CLI, but rather through the graphical interface.

I chose the score of 8 specifically for Keeper Enterprise Password Manager because it could improve on alert management, online help which is not in French and can cause problems in our French-speaking market, and the fact that templates cannot be applied without going through the Commander CLI.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for about a year.

What do I think about the stability of the solution?

I evaluate the stability of Keeper Enterprise Password Manager as quite good, having noticed only one outage that lasted a few minutes, so I am satisfied with the reliability and access to the product.

What do I think about the scalability of the solution?

I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths, allowing us to manage a large number of users via roles with quite interesting granularity.

How are customer service and support?

I find the customer support of Keeper Enterprise Password Manager to be extremely responsive and very effective; I have had to deal with them only a few times, but each time the answers were relevant and perfect.

As of today, I would give the customer support of Keeper Enterprise Password Manager a 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing Keeper Enterprise Password Manager, we evaluated Password Boss and tested the big players on the market, including 1Password and LastPass.

I preferred Keeper Enterprise Password Manager over Password Boss and other solutions tested on the market primarily because of the reliability of the product.

How was the initial setup?

I did not encounter any particular difficulties when setting up or deploying Keeper Enterprise Password Manager in my organization or at my clients.

What was our ROI?

I have noticed concrete results such as time savings for end users to log in, use it, and fill in passwords, and in terms of security, the BridgeWatch module allows us to have fairly advanced dark web monitoring and the alert management module enables us to create alerts for ourselves on certain types of events, which has clearly increased the level of security for our clients.

Which other solutions did I evaluate?

The most important criteria in choosing Keeper Enterprise Password Manager over another solution include having a multi-tenant console allowing management of different clients, that the solution is full SaaS, and that integration with other tools is possible, along with the user experience.

What other advice do I have?

My advice to a company considering adopting Keeper Enterprise Password Manager is to clearly define user roles in order to reduce the attack surface as much as possible, ensuring that people who are, for example, interns, do not need to share passwords externally and do not need access to those passwords from outside, and to be very clear about the password strategy they want to implement. I gave Keeper Enterprise Password Manager an overall rating of 8.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    AliKhan5

One-click access has secured our daily logins and streamlines how we manage multiple passwords

  • February 19, 2026
  • Review provided by PeerSpot

What is our primary use case?

I use Keeper Enterprise Password Manager to secure my passwords and everything. We have different logins for different portals, and we have to memorize all the passwords for these. In order to use Keeper Enterprise Password Manager, it gives us ease to keep our passwords accessible with one click. We don't have to write them down over and over again. With Keeper Enterprise Password Manager, I just click my password with one click, and then it's done.

You can use my real name when publishing my review. However, you cannot use my real company name in the review.

In our organization, Keeper Enterprise Password Manager has always made our life easy. With the help of the password manager, we just manage all our portals, passwords, and everything, and it's accessible with one click. Everything is easy, and our workflow is very smooth with this.

What is most valuable?

For daily, day-to-day tasks, Keeper Enterprise Password Manager is easy to use. Our passwords are secure and easy to access.

Security is the main concern that we look at with Keeper Enterprise Password Manager. It provides great security in terms of password managing. It's a one-click solution, which is good.

Multi-factor authentication is the most reliable feature that I use right now with Keeper Enterprise Password Manager. It just pops up a notification on my phone, so it's an easy and the best way to secure our passwords.

The time saved is the most major benefit that we look at with Keeper Enterprise Password Manager. We don't have to log in or write our passwords again and again. It's just one click, one go, and everything is sorted out. Keeper Enterprise Password Manager protects it very easily, and it gives all the security that we are looking for right now. Our time is saved with one click of Keeper Enterprise Password Manager. Keeper Enterprise Password Manager keeps our passwords safe. We don't have to write them again and again.

What needs improvement?

Sometimes, Keeper Enterprise Password Manager gives a wrong password. Whenever I log in, it just does not recognize our managed password. There may be a bug.

Looking at the user interface of Keeper Enterprise Password Manager, there is room for improvement on that side. Perhaps transitioning and smoothing out the interface would help.

There are several improvements that are needed with Keeper Enterprise Password Manager. As I mentioned, there is room for integration and fixing bugs. Nothing is perfect in this world.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for the last one year.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is stable.

What do I think about the scalability of the solution?

Keeper Enterprise Password Manager can handle my organization's growth and needs.

How was the initial setup?

Keeper Enterprise Password Manager is a smooth and easy app to use.

What about the implementation team?

Our IT department handled the implementation of Keeper Enterprise Password Manager.


    NickAlafogianis

Centralized credential management has strengthened security and simplifies secure client sharing

  • February 18, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is credential management for internal purposes and for client-related credential management and secrets keeping.

One of the main examples of how I use Keeper Enterprise Password Manager for credential management is for global admin access into tenants. Rather than having credentials saved elsewhere, we utilize Keeper Enterprise Password Manager's strong password creation skills and TOTP access, which can then be shared with other engineers. This helps lower costs on licensing due to not having multiple different accounts and it backs it up with a very strong, secure password or passphrase creation. We also utilize it for sharing credentials with clients and gathering credentials as Keeper Enterprise Password Manager allows us to share fillable forms with clients to gather information from them securely.

We utilize the platform as intended, being a password manager. It is very useful and quite secure. I appreciate being able to give staff free, personal accounts that can be used as long as they are licensed users. I highly recommend the BreachWatch element for any potential clients.

What is most valuable?

The best features that Keeper Enterprise Password Manager offers include the fantastic BreachWatch system, which lets you know what has appeared on the dark web through various searches. It helps with credential management and fixing weak passwords. The one-time share feature is great, and we use that heavily for onboards, offboards, and sharing important credentials that we do not embed into tickets or via email. The reporting features are very useful. We tested the privileged access management SKU, which was very useful but did not come to fruition in our company due to a lack of need. The general MSP console and management of clients is very simple and useful compared to other password managers I have utilized.

When we first added BreachWatch, we could see how many of the client records provided to us were either insecure or not strong. This allowed us to go in and update those to more secure credentials, which is essentially the whole point. It is also good when we onboard clients, as we know what is insecure when they provide any secure logins. The reporting features are quite simple and easy to use, and log-wise they are great. We have it inputted into our SIEM, which helps.

Keeper Enterprise Password Manager has positively impacted our organization by increasing our overall security. It has made our general workflow quicker and easier for credential management and TOTP sharing. Overall, it does exactly what it is meant to do and is beneficial to our organization, especially as an MSP.

Keeper Enterprise Password Manager has improved our workflow through all credential management and the ability to pass over and retrieve logins from clients becoming much faster and easier.

What needs improvement?

I think Keeper Enterprise Password Manager could be improved in SSO management, which is a little iffy at times. You require Keeper Automator to allow automated approvals. If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins. It is not too annoying, but it does cause some headaches at times when people cannot sign into the desktop apps due to the SSO setup. Overall, it is a great product.

It would be great to share entire folders externally, but that is not currently possible.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for close to two years in an organizational sense.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is stable.

What do I think about the scalability of the solution?

The scalability of Keeper Enterprise Password Manager is great. It is easy to spin up a tenant and add users through SSO and just-in-time provisioning. I have not had any issues.

How are customer service and support?

The customer support for Keeper Enterprise Password Manager is good. You can email their support hotline, and they typically respond within hours, if not within a day, depending on the urgency. We have not had any urgent matters arise.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used IT Glue. It was not as useful as Keeper Enterprise Password Manager and was a little clunky. It is great in other elements but not a dedicated password management tool.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been good. I am not particularly involved with that aspect, and the details were discussed during onboarding and managed by our accounts team.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, we evaluated other options including 1Password, Dashlane, Bitwarden, and KeePass. Those were probably the main solutions we reviewed, and we landed on Keeper Enterprise Password Manager.

What other advice do I have?

Keeper Enterprise Password Manager does exactly what you are expecting it to do as a password manager. It performs well, looks good, and is pretty easy to set up. I recommend this over other platforms, as I have utilized 1Password and Dashlane in the past. Because I implemented this platform in my organization, I now use it personally. It is a great platform.


    reviewer2803179

Proactive password insights have strengthened our account security and reduced downtime

  • February 17, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is as a general password vault for personal and business accounts.

A quick specific example of how I use Keeper Enterprise Password Manager for my business accounts is that we use it to store our passwords for some of our clients who access their servers and primary databases.

What is most valuable?

The best features Keeper Enterprise Password Manager offers are the ability to store multiple passwords and provide secure analysis of any weak passwords in real-time.

The real-time analysis of weak passwords helps my team immensely; it allows us to not only take a more proactive approach but also stay ahead of any ongoing and potential threat factors that weak passwords and weak areas may be exposed to.

Keeper Enterprise Password Manager has positively impacted my organization by providing us less downtime and more efficiency across all of our organizations. It has led to less downtime not just due to a specific incident or metric, but across the board overall, we're much happier with the solution as opposed to some of our other competitors.

What needs improvement?

One improvement I would like to see in Keeper Enterprise Password Manager is more specific hash values added to better provide even longer password security.

For how long have I used the solution?

I have used Keeper Enterprise Password Manager for a little over three years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is stable.

What do I think about the scalability of the solution?

I feel Keeper Enterprise Password Manager has strong scalability across any organization.

How are customer service and support?

The customer support for Keeper Enterprise Password Manager is terrific; I have never had any issues.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously used LastPass, and we switched due to the massive data breach a few years back.

How was the initial setup?

I did not have to go through pricing, setup cost, and licensing; that was handled through our sales team.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Keeper Enterprise Password Manager.

What other advice do I have?

My advice to others looking into using Keeper Enterprise Password Manager is to do the free trial and then assess if it fits your business needs. If it does, go from there. I would rate this product a 9.


    Guillaume Deroine

Centralized password vault has secured client access and saves time with strong policies

  • February 16, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use of Keeper Enterprise Password Manager in my day-to-day work is the vault and the password manager.

A concrete example of how I use this tool daily is that I manage all of my passwords for my ERP applications and internet browser via the vault using the password generator.

What is most valuable?

The best features offered by Keeper Enterprise Password Manager are the password generator and the vault.

What I appreciate most about using the password generator and the vault daily is that it interfaces well with the Microsoft ecosystem, it is quite simple to use, and there is also a password policy that is relatively robust.

Keeper Enterprise Password Manager has had a positive impact on my organization because it allows us to secure all of our clients' passwords in a secure and legal way in Zero Trust mode. The concrete impact this has had includes time savings, as all the passwords are centralized in the Keeper Enterprise Password Manager console in the same place, and it also means you do not have to create a password.

What needs improvement?

Keeper Enterprise Password Manager could be improved as the model is very advanced and already integrates many solutions, but it could potentially interface more with MFA solutions.

I believe it provides the expected features, and it could perhaps be diversified by moving towards combining a DMS beyond an encrypted vault that we have per user.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for two years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is very stable because it is a solution that is maintained, and we have easy access to support.

What do I think about the scalability of the solution?

I would rate the scalability of Keeper Enterprise Password Manager as excellent, as it clearly allows us to integrate all of our new clients.

How are customer service and support?

I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience, and the salespeople are proactive because they offer licenses in evaluation mode and in trial mode.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting Keeper Enterprise Password Manager, I was using another solution, specifically Dashlane and KeePass, which are free, open-source solutions that are quite easy to install but very complex in terms of management and less user-friendly than Keeper Enterprise Password Manager, and they do not offer certifications such as ISO 27001 or SOC 2.

Before choosing Keeper Enterprise Password Manager, I did evaluate other options, and the choice was to keep Keeper Enterprise Password Manager instead of KeePass.

What was our ROI?

I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.

What's my experience with pricing, setup cost, and licensing?

My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable, and the service rates are also relatively affordable for our clients.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I did evaluate other options, and the choice was to keep Keeper Enterprise Password Manager instead of KeePass.

Keeper Enterprise Password Manager is a good solution that I offer as an alternative to the open-source solutions on the market that we know, and it greatly strengthens security in companies for people with high-level administrative rights.

What other advice do I have?

My advice to other people considering using Keeper Enterprise Password Manager is that it is a solution with an administration console and a fairly unique model that allows it to be deployed on all devices, offering other tools such as the encrypted vault, and above all, it has the required certifications in the context of ISO 27001 or SOC 2, while being easy to administer and deployable in all small and large organizations. I would rate this product eight out of ten.


    Shyder Hyder

Centralized password security has protected sensitive data and simplifies multi‑app access

  • February 14, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is for password security across the enterprise and ensuring that things are secure.

A specific example of how I use Keeper Enterprise Password Manager to secure things in my organization is by providing an outlet for users across multiple applications to have their passwords stored securely.

How has it helped my organization?

Keeper Enterprise Password Manager has positively impacted my organization by preventing information from being received out and making it easier for users to access their passwords securely without any issues.

It has made things considerably easier in that instead of users using notepads or notes on Mac or Windows machines, it is more secure and gives them an option so they do not have to know all their passwords. They could just log into Keeper Enterprise Password Manager and it fills automatically, which saves time, especially if you are using multiple applications.

What is most valuable?

The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.

Single Sign-On and authentication have helped my team because it is helpful in case a user changes their cell phone. As an example, I can reset the Single Sign-On authentication as well, making it more secure so that other users are not able to access that same account going forward.

What needs improvement?

I have no suggestions for improvement as I think it is a great application.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for multiple years.

What do I think about the stability of the solution?

Keeper Enterprise Password Manager is definitely stable.

What do I think about the scalability of the solution?

Keeper Enterprise Password Manager definitely scales pretty high.

How are customer service and support?

Customer support for Keeper Enterprise Password Manager is very friendly and easy to get in touch with. For those looking into using Keeper Enterprise Password Manager, I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way. I think it is the best option overall to protect our company.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Keeper Enterprise Password Manager as this was the first one that we used.

How was the initial setup?

The setup process for Keeper Enterprise Password Manager was straightforward because we followed the guide and were able to implement it successfully.

What about the implementation team?

My company has just a customer relationship with this vendor with no other business relationship.

What was our ROI?

I have not seen a return on investment at this moment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that pricing was not too much.

Which other solutions did I evaluate?

Before choosing Keeper Enterprise Password Manager, I evaluated other options including LastPass and also looked at 1Password.

What other advice do I have?



    Bobby Burner

Centralized credential management has secured internal and customer access workflows

  • February 10, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Keeper Enterprise Password Manager is to manage all our credentials internally for our internal systems, as well as resell it to our customers and help them manage their credentials, making it a must-have solution.

What is most valuable?

Keeper Enterprise Password Manager is critical for managing credentials both internally and for customers, serving as a must-have solution. It offers an efficient solution to ensure that all credentials are securely managed. This capability is vital for reselling to customers, helping them maintain secure credential practices.

What needs improvement?

I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vault and enter it manually.

Apart from the KeeperFill app issue I mentioned, I feel Keeper Enterprise Password Manager needs no improvements, as that is my only complaint.

For how long have I used the solution?

I have been using Keeper Enterprise Password Manager for approximately six years.

What other advice do I have?

My advice to others looking into using Keeper Enterprise Password Manager is that it is a dependable solution worthy of consideration. I gave this product a rating of nine out of ten.


    Mahesh_Subramanian

Efficient credential management enhances security and productivity

  • March 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.

What is most valuable?

Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.

What needs improvement?

There is no improvement needed. Everything was good, and it was perfect for my needs.

For how long have I used the solution?

I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.

How are customer service and support?

I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.

What was our ROI?

Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.

What's my experience with pricing, setup cost, and licensing?

The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.

What other advice do I have?

For my use case, Keeper was a perfect nine.