Sprinto - Governance, Risk and Compliance Automation Platform
Automated compliance workflows have cut audit preparation time and quickly identify security gaps
What is our primary use case?
Our main use case for Sprinto is to automate the security compliance platform, which is also helping our company in the readiness of SOC 2 and ISO 27001.
As a product-based company, whenever we want to sell a product, our clients usually ask for few questionnaires. It used to be a manual process where we would ask the engineers for details or snapshots from the networking side, security side, and infrastructure side. If it's related to medicine, healthcare, or any business taking care of proprietary and intellectual property matters, they ask for security questionnaires from the cybersecurity teams. The automation provided by Sprinto for SOC 2 and ISO 27001 is definitely helping us, allowing us to share acquired SOC 2 or ISO compliance directly from Sprinto.
Sprinto serves as a single pane of glass or dashboard showing all the compliance aspects. If anything is lagging, our engineers take care of it and action it immediately.
How has it helped my organization?
With the centralized management of everything, Sprinto positively impacts our organization by helping us identify gaps that used to take over a year to assess for audits, now condensed to just months.
Previously, we used to take close to six months to one year for compliance tasks. Now it is reduced to one to two months.
What is most valuable?
The best feature of Sprinto is the ease of use of the tool and also the readiness that helps us with compliance matters for auditing.
The interface of Sprinto makes it easy to use, as we have various people in the IT teams, and this is one of the tools they refer to most often when preparing for audits. It helps with monitoring and sends notifications to the engineers via email about any gaps in compliance, allowing end users to act promptly, with Sprinto also assisting in identifying security compliance gaps.
Sprinto is mainly helpful for cybersecurity and achieving compliance, such as SOC 2 or ISO 27001. We have been working closely with Sprinto for the last two to three years, and it has been really beneficial.
What needs improvement?
One important improvement for Sprinto would be to review the costing part, as the cost is rather high.
Additionally, support needs improvement because sometimes support staff are not readily available. One area for improvement would be the turnaround time when contacting support.
For how long have I used the solution?
We have been using Sprinto for the last two years.
What do I think about the stability of the solution?
Sprinto is stable.
What do I think about the scalability of the solution?
Sprinto's scalability is excellent, allowing us to scale services up or down easily as needed.
How are customer service and support?
Customer support is the one area needing improvement.
Which solution did I use previously and why did I switch?
In my previous organizations, we had in-house cybersecurity experts and ISO auditors handling everything. Our current small company does not have the budget for dedicated engineers. Instead, we have one in-house security engineer, with much of the compliance work managed by Sprinto.
What was our ROI?
We have definitely seen a return on investment. Sprinto has significantly helped us as a small company with about 250 employees. Our IT team is small, and without Sprinto, achieving compliance certifications such as SOC 2 or ISO 27001 would have taken at least a year. With Sprinto, we can identify and address gaps as needed.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, I find it rather costly when we consider the auditing part, where supportive services are charged on a service basis. Initially, a certain amount is quoted, but the price keeps increasing after the completion of auditing as more services are added.
Which other solutions did I evaluate?
Sprinto was the first solution we considered, and we proceeded with it.
What other advice do I have?
On a scale of one to ten, I would give Sprinto a nine because while small and mid-sized companies benefit greatly from it, larger companies with internal cybersecurity experts may not find it as necessary. I chose nine as my rating because there needs to be improvements in support and cost.
So far, we have not faced any breaches or related issues, and I believe that compliance, governance, and security should all be effectively managed. In terms of accuracy and reliability of output, we have been obtaining almost accurate results without any glitches.
Sprinto is deployed using its infrastructure. We just access the dashboard directly for all functionalities.
I would definitely recommend others to try Sprinto. It is a worthwhile application, especially for identifying security gaps and providing recommendations for improvements. My overall rating for this product is nine out of ten.