Sprinto Made Our SOC 2 Journey Clear, Structured, and Achievable
What do you like best about the product?
What I liked best about Sprinto is how it helped make the SOC 2 process feel manageable. At first, the certification process felt overwhelming because there are so many moving parts, requirements, and dependencies to think through. Sprinto gave a clear overview of the entire process, which helped us understand the big picture while also breaking everything down into realistic, actionable steps, clearly displayed in the dashboard. Plus, Sprinto's automation and continuous monitoring capabilities made it easier to stay organized, track progress, and manage evidence collection. I'm not a security expert, but even I felt like the process was structured, transparent, and achievable. Also, I really appreciated the support from the Sprinto team, and especially the help from Rushdan, who was consistently responsive and made it easier to navigate specific questions as they came up. Finally, we evaluated a number of certification solutions, and Sprinto seemed to provide the best bang for buck. I'd definitely recommend Sprinto to other startups who are getting started on the SOC 2 journey.
What do you dislike about the product?
Like any compliance platform, there is still a learning curve at the beginning simply because SOC 2 itself can feel complex and unfamiliar. However, Sprinto did a good job of making the process approachable and providing guidance along the way. Overall, our experience was very positive, and the platform delivered what we needed to successfully navigate the certification process.
What problems is the product solving and how is that benefiting you?
The biggest challenge we faced with SOC 2 certification was managing a complex and unfamiliar set of requirements while keeping evidence, controls, and tasks organized across the organization. Fortunately, Sprinto centralized this process and brought structure to what initially felt overwhelming. The platform gave us clear visibility into requirements, helped automate parts of evidence collection, and made it easier to track and manage controls on an ongoing basis. Having gone through it once with Sprinto, I now have a much better understanding of the process, and if I had to do it again, I wouldn’t feel nearly as concerned about it.
Compliance automation has transformed audits and now frees teams to focus on healthcare innovation
What is our primary use case?
My main use case for Sprinto is because we are into the healthcare and life science domain, so auditing and compliance play a vital role for us. Sprinto primarily helps us in managing the heavy load of the compliance and auditing sides and helps us in tracking things in an easier way and getting things integrated from the cloud side via the integration sector to DevOps and AWS cloud as well.
I definitely have more to add about my main use case with Sprinto because earlier, the organization used to depend upon specific team members, it could be the IT, network, security side or the DevOps team, to have a few configurations and things in place from the security and compliance point of view, which leads to a lot of heavy paperwork. The team needs to take out some time and bandwidth from their current tasks and have to specifically allot some hours into this to make sure things are on the right side on compliance as well.
With the integration of Sprinto, it helps us in leveraging its capabilities and making things automated so that we have reduced the amount of work which the team was individually spending into this. Now they can focus on innovation. One of the use cases I would specifically highlight is that because we operate in the life science or healthcare sector, we handle sensitive patient health information, the PHI, PII, and the HIPAA, and making the HIPAA SOC 2 Type 2 non-negotiable requirements for pharmaceutical partners. That is where it helped a lot in making things automated so that we need not to do a manual check on a regular basis, having Sprinto enabled on the cloud services. It makes things much easier for us.
We implement Sprinto to bridge the gap between our high-speed DevOps environment and the rigorous documentation demand of global healthcare sectors for the auditing side. Even during vendor time, even when there is third-party vendor auditing or any official is coming up, we can easily generate the reports or make things in place before any auditing is happening. That is a very real-time use case it helped us with.
What is most valuable?
Sprinto offers extensive integration and cloud stacks because it has the ability to plug in directly into your cloud services such as AWS or GitHub, or if you have Bitbucket or in your Workday system. That is where it acts as a game changer for us. It automatically pulls in the evidences or the access control or the encryption things, such as how things are going from each employee's system, if things are on the right side, getting authenticated properly, two-factor authentication is being enabled or if something unusual is happening, it automatically takes out the screenshot and sends us the alert if we need to check out something. We need not to manually take the screenshot or set up the alert.
Sprinto has built-in monitoring devices where security policies are also enabled. Its multi-framework on data encryption side makes sure that all the patient information, their PHI, HIPAA, and SOC 2 Type 2 consents are in place. It eliminates almost 40 percent of the redundant work that we were previously facing. Now the team can actually focus on their current tasks and innovation. The automatic creation of the dashboard really helps us in the auditing and compliance side.
Sprinto has positively impacted my organization by reducing time since earlier it was a manual process, taking a lot of time from each individual team or the team member spending or taking out spare time from their busy tasks. Right now they are able to have that time specified into actionable items onto their innovation side. It helped us in the auditing and compliance side to get the reports and all things in place before any audit is arriving. It also helped us in eliminating a lot of redundant work, almost more than 40 percent, which we were previously facing. A lot of paperwork is also reduced. Reports are getting generated faster and in a more seamless way.
What needs improvement?
I would say that not too much can be improved, but definitely a few things can enhance Sprinto and that will have a good impact on the upcoming customers or the clients that are going to opt Sprinto as their choice. One of the sectors could be the reporting side. Although it has a good reporting platform, I still feel that daily tracking or some complex level of reports we need to share with the leadership team. In that case, we can enhance the reporting and its UI look and feel a little bit more.
On a usability side, sometimes occasionally if something weird is happening on the cloud services or on the network side, it may send us an alert, then we get to know that it may be a kind of false or ghost alert. Then we need to check out with the service cloud provider as there might be some glitch or delay. A more robust retry logic mechanism that automatically refreshes its functioning can help a little bit more. Although it is working well for the Windows and Mac OS users on a very mature level, things can still be enhanced for the Linux or mobile support users, just to diversify the engineering over there.
For how long have I used the solution?
I have been using Sprinto for almost a few years because Sprinto has been an integral part of our compliance and auditing side on the life science and healthcare sector. For a couple of years, it has been an integrated core part of our IT.
What do I think about the stability of the solution?
Sprinto is stable, and I have not experienced any downtime or issues. Only those few alerts or false notifications are where I said the room for improvement can be done. Rest all seems great.
What do I think about the scalability of the solution?
Sprinto's scalability is definitely adequate and it can handle growth as my organization expands.
How are customer service and support?
The customer support for Sprinto is prompt. Our IT team or the DevOps team directly interacts with the support team if needed, and Sprinto support team is providing good support so far.
Which solution did I use previously and why did I switch?
I previously used a different solution before Sprinto, and it involved a lot of needs to check out, do some code logic, and have a scrutinized one by one of all things, leading to a lot of manual spreadsheet work. That is where it helped us a lot, getting things in an automated way.
How was the initial setup?
Before choosing Sprinto, the leadership team members evaluated other options, and they came up with a really good tool after analyzing other key potential tools, depending upon the prices or the key features the organization is currently looking for. Sprinto is definitely supporting that in a really good way.
What about the implementation team?
Sprinto is deployed in my organization integrated with the public cloud, the services which we are using, and that has been integrated by the IT services of our department, so they are taking care of it.
What was our ROI?
I have seen a return on investment with Sprinto because both money is saved and time being saved because employees can also focus on some urgent deliverables and the innovations we are currently doing as a part of technological advancement. That is where it has helped us a lot.
What's my experience with pricing, setup cost, and licensing?
Although I don't have that much transparency and visibility onto the pricing, setup cost, and licensing for Sprinto on the agreement.
Which other solutions did I evaluate?
I did not purchase Sprinto through the AWS Marketplace, and I think it is good so far without any other improvements needed.
What other advice do I have?
I think as I mentioned on the advantages of Sprinto, that is basically the thing. Its deep level integration and technological capabilities are able to easily integrate with your cloud services or any internal code, such as code repository you are having, and then having the auditing and compliance things specifically on the life science or healthcare sectors, enabling the HIPAA consent, the SOC 2 Type 2, creating the automated dashboards for you.
On a scale of one to ten, I would rate Sprinto a nine out of ten because it is really a promising tool. I choose a nine out of ten for Sprinto because of its extensibility in the kind of functionality it is providing. In every IT sector or domain, compliance auditing plays a vital role, and it has literally helped us in a very good sense, up to leveraging its capabilities to a high level, providing paperless work, generating the reports quickly, having the auditing compliance things in place, checking out if all systems are following all standard best practices or not, sending out alerts, notifications, and other key metrics already in place.
My advice to others looking into using Sprinto is to definitely go for it, keeping in mind what kind of key feature metrics or things they are currently looking for from the auditing and compliance perspective. If you are also in the healthcare or life science sector, or maybe any other that suffices your requirement with respect to Sprinto and its integration capabilities with your cloud services or code repository site, you can definitely go with it. It helps you a lot in generating good high-quality reports for your leadership team members, sending alerts or notifications, and ensuring that all your employees are following standard best practices in IT security and compliance. I rate Sprinto a nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
A solid tool to get SOC 2 done in a painless way
What do you like best about the product?
The onboarding process was straightforward and the Sprinto team was responsive whenever we had questions. As a small team wearing many hats, we needed a platform that wouldn't require a dedicated compliance person to manage and Sprinto delivered on that. The automated reminders and policy tracking kept things moving without us having to build a parallel system to stay on top of due dates. Onboarding and offboarding employees through the platform is simple, which matters when you're trying to stay compliant as you grow. We got certified, and it was not a pain!
What do you dislike about the product?
Nothing to report on that front. Any questions was quickly adress by the Sprinto team, Rushdan was always super responsive, so not much to dislike.
What problems is the product solving and how is that benefiting you?
As a small SaaS company going through SOC 2 for the first time, we needed a way to manage the compliance process without dedicating significant internal resources to it. Sprinto helped us centralize all controls, policies, and evidence collection in one place. We struggled with knowing where to start and how to keep the team aligned — Sprinto gave us a clear framework and automated the reminders, which saved us a lot of manual tracking.
Robust Compliance Automation with Continuous Monitoring and Strong Integrations
What do you like best about the product?
Sprinto is a robust and accurate approach that automates the process of evidence collection and this brings a monitoring check that helps firms
The compliance process is made continuous, and this flags any changes that can cause harm to systems
The implementation of all compliance checkpoints and standards is made efficient, saving on time and creating efficiency
The app has a solid integration capabilities with numerous technologies and this helps in automatically pulling out of data
The app handles multiple business compliance standards and no duplication of work
What do you dislike about the product?
Sprinto fees rigid, and this makes the customization of complex processes more difficult
The app lacks fixed pricing and there is no precise user guidance
What problems is the product solving and how is that benefiting you?
Sprinto is a brilliant solution that handles all the compliance challenges, and it ensures everything operates from a centralized system
The app continually provides compliance updates and there is no last minute delay or rush
The app ensures no repetitive tasks across different systems and this reduces the reuse rate or control
There is high compliance health visibility in the dashboard and this flags any problem before they harm a system
Sprinto scales the compliance usability levels and there is no need to hiring even large GRC teams
Excellent, Proactive Support That Made SOC 2 & GDPR Compliance Manageable
What do you like best about the product?
I would like to appreciate Rithi Shrivastav from Sprinto for the excellent support provided throughout our compliance journey. Rithi has been highly responsive, knowledgeable, and proactive in guiding us through SOC 2 and GDPR requirements. The explanations were clear, timelines were well managed, and queries were addressed promptly with practical solutions. The overall engagement has been smooth and reassuring, making the compliance process much more structured and manageable.
Thank you for the consistent support and dedication.
What do you dislike about the product?
Platform as a Service but Support@sprinto.com very worst service
What problems is the product solving and how is that benefiting you?
Just only Documentation work reduced but nothing help to understand the process
Simplifies ISO 27001 Compliance, Great Support Team
What do you like best about the product?
We find Sprinto helpful because it automates the compliance score, which is a great support in our journey towards ISO 27001 certification. The automated control mapping on Sprinto is an aspect I like most, as it provides a well-structured platform with preconfigured controls aligned to ISO 27001 requirements, simplifying our compliance journey. I appreciate how, by defining and executing our internal processes and uploading evidence into Sprinto, the platform automatically maps these against relevant controls and highlights any gaps, making tracking progress and working toward certification very manageable. Most features and controls in Sprinto align well with our business needs, especially for a company that operates largely on cloud-based platforms, and the support from our Technical Account Managers, Kishore Kumar and Ritik Saxena, quickly got us familiar with Sprinto's interface, making ongoing compliance management a routine. I look forward to seeing even more integrations with additional platforms for seamless monitoring and tracking.
What do you dislike about the product?
SAP BYD is not fully available for integration with Sprinto, which I think could be improved. Also, at first, Sprinto can feel a bit intimidating because of the number of monitoring controls to be addressed.
What problems is the product solving and how is that benefiting you?
Through Sprinto, we gained required security controls and automate compliance scores. It simplifies our compliance journey with preconfigured controls, mapping evidence to relevant controls, highlighting gaps, and making progress tracking manageable.
Streamlined ISO 27001 Compliance with Excellent Support
What do you like best about the product?
We’ve had a very positive experience working with Sprinto, especially during the onboarding and audit preparation phases. The platform made the overall ISO 27001 journey much more structured and manageable.
A big part of this was due to Ritik Saxena’s support. He was responsive, clear in his guidance, and helped us navigate requirements without unnecessary overhead. The onboarding sessions were practical and focused, and the audit preparation process was well-organized, which gave us confidence going into the audit.
What stood out most was the balance between automation and hands-on support - the platform simplifies a lot, but having Ritik guiding the process made a real difference.
Overall, it’s been a smooth partnership so far, and we’re looking forward to continuing to work together.
What do you dislike about the product?
One area for improvement in Sprinto would be clearer guidance on nuanced infrastructure settings required for compliance across different resource types. While the platform provides a strong overall framework, having more explicit, context-specific recommendations would reduce some of the guesswork and manual interpretation.
What problems is the product solving and how is that benefiting you?
Sprinto solves the complexity of managing ISO 27001 compliance by centralizing evidence collection, control tracking, and audit readiness in one platform. It reduces the manual effort of coordinating across teams and ensures nothing is missed. This has helped us stay organized, accelerate our audit preparation, and significantly cut down the time and overhead typically required for compliance.
All Tasks and Compliance in One Place—A Solid Sprinto Experience
What do you like best about the product?
It’s great having all my tasks in one place, so I don’t have to go hunting around for them. On top of that, all the security compliance information is available on Sprinto, which makes it much easier to stay on track.
What do you dislike about the product?
I honestly have nothing to dislike about Sprinto. It’s a solid product and has been a good experience overall.
What problems is the product solving and how is that benefiting you?
Security compliance and ISO certifications for the company.
Clean UI and Dashboard That Keeps Audits and Security To-Dos on Track
What do you like best about the product?
Clean UI and a great dashboard. It’s helpful having all my to-dos in one place, especially for audits and security best practices
What do you dislike about the product?
I honestly have nothing to dislike about Sprinto. I haven’t had any bad experiences on my side.
What problems is the product solving and how is that benefiting you?
It helps my company with audits and certifications, and it makes it easy for me to do my part.
Easy-to-Use UI and Smooth Integrations for Tracking Issues in One Place
What do you like best about the product?
The UI is easy to use, and the integrations with AWS, GitHub, and similar tools make it much easier to view and track all issues in one place.
What do you dislike about the product?
It can take a while for integration updates to trickle through. Usually they do a good job, but sometimes the Dashboard doesn’t refresh quickly enough. That said, I’m honestly nitpicking. I haven’t had any major issues so far in the last 3 years I’ve used Sprinto.
What problems is the product solving and how is that benefiting you?
ISO Certifications is our primary use case. Sprinto makes it easy by tracking everything in one place.
