Sprinto - Governance, Risk and Compliance Automation Platform

What do you like best about the product?

Having a Slack channel connected to their support team makes it much easier to reach out and get help when I need it.

What do you dislike about the product?

There is nothing I dislike about Sprinto

What problems is the product solving and how is that benefiting you?

Sprinto helps us keep organised to stay on top of our compliance

What do you like best about the product?

The ability to monitor task wise pending items and mapping it against the compliance of framework we have enabled.

What do you dislike about the product?

At times Sprinto's compliance score with non-enabled frameowks shows in correct date.

What problems is the product solving and how is that benefiting you?

Sprinto solves the problem of monitoring the compliance posture by creating a dashboard which shows the health percentage of the frameworks enabled and eases the job of completing the pending tasks by giving assignment option.

What do you like best about the product?

The platform and support team made my 0 to Certified experience quite easy. A the end of my initial audit they introduced a new MCP tool that makes connecting my dev process to my compliance process a breeze. And last but not least, Shruti Saraswat was an amazing partner throughout the process.

What do you dislike about the product?

There were a handful of bugs that we hit along the way in the tools. That created some minor confusion.

What problems is the product solving and how is that benefiting you?

Sprinto was the only thing that made it feasible for us to pursue a SOC 2 certification. Literally impossible otherwise.

What do you like best about the product?

Onboarding is very smooth. The integrations they have cover 97% of the systems a company might use. With the “workflow checks,” these are more manual checks where you have to change something and upload a document or screenshot as proof. After you upload the proof, Sprinto’s system checks whether all the requirements for that check are satisfied; if not, it also tells you what to change. This is very nice.

What do you dislike about the product?

The automated questionnaires need improvement. Everything looked very nice in the demo and on their website, but when I actually tried using an Excel document to get the questions answered automatically, all kinds of things didn’t work. For example, when the Excel doc first asks for a dropdown selection (yes/no/comment), it seems to have trouble handling dropdown-style questions. I also expected more in-depth knowledge of the company, policies, and previous questionnaires so it could give better answers to new questionnaires. On top of that, the ease of use was sometimes confusing. Overall, this part of the platform just needs a bit more work.

What problems is the product solving and how is that benefiting you?

It monitors our system and shows which settings need to be changed across the integrated systems we use. It also makes manual checks and the documents you need to create very easy, thanks to templates and tutorials. For the automated checks, it provides tutorials for everything you’d need to change as well. Even for smaller systems it integrates with, there’s an up-to-date tutorial you can follow directly on the platform. Overall, this ease of use to get yourself compliant is one of the fastest ways to get everything in place for an audit, and then keep it all in place afterward—so when the next audit comes around, you don’t get surprised by mismatched results.

What do you like best about the product?

Level of automation and integrations were quite strong specially for the price point that sprinto is at but what made the experience really great was the support from the onboarding and success team who were timely and knowledgable about our asks

What do you dislike about the product?

The UX could be better and more AI integration would help

What problems is the product solving and how is that benefiting you?

We used sprinto for our ISO & SoC certification and it helped to have one stop shop for all our cert needs

What do you like best about the product?

Continuous support and Guidance for certification

What do you dislike about the product?

Right now, there is no downtime, which I dislike.

What problems is the product solving and how is that benefiting you?

Audit and Certification

What do you like best about the product?

Sprinto connected with our external vendors and made it easy to view everything in one simple dashboard. Tracking pending items and working through them felt straightforward and intuitive.

Support was consistently eager and helpful, and they guided us through issues in real time or within a short ETA. I was very impressed with the team.

Madhu from Sprinto, who supported us, really led from the front. Her expert guidance made the process much easier for us, and she was always proactive and ready to help.

The only issue we ran into was syncing data between our internal systems and the Sprinto dashboard. At times, the data would drift. If they address these small syncing issues, Sprinto would be a near-perfect platform.

What do you dislike about the product?

Ran into few bugs, other than that it was super intuitive to use

What problems is the product solving and how is that benefiting you?

Helped us getting our SOC2 compliance

What do you like best about the product?

Sprinto provides strong enough framework of compliance checks, periodic reminders and historical evidence necessary to complete SOC 2 audit.
1 year onboarding was good enough.

What do you dislike about the product?

After the first year of using Sprinto, our overall impression has become worse.

Not all important integrations are supported. For example, Microsoft Sentinel and Microsoft Defender for Cloud are missing.

There are also issues with the timing of periodic checks. For example, failed checks for periodic information security training appeared two months after the training should have been completed.

Dr. Sprinto is also unreliable. It constantly fails to send telemetry from team computers automatically, which turns the process into a manual exercise of reminding everyone to restore Dr. Sprinto reporting.

What makes this worse is that the support team does not seem to acknowledge these issues. Responses to simple questions take up to two weeks, and the replies usually suggest that everything is working correctly on Sprinto’s side and that the problems are on our side.

What problems is the product solving and how is that benefiting you?

Timely collection of the evidence for the SOC 2 audit.

What do you like best about the product?

All systems & necessary controls consolidated with Integrations in one place a better UI, avoiding need to do it manually with excel sheets
Special thanks to Madhu Sivakumar for pushing through the entire journey & support in all possible ways

What do you dislike about the product?

Suggestion would be to add more templates online format eliminating all excel word based

What problems is the product solving and how is that benefiting you?

Sprinto helps us to consolidate all Compliance needs in one place with integrations, monitoring, certifications

What do you like best about the product?

I think the ease of use is a big plus for Sprinto. It makes things really clear. We just have to subscribe to the audits we want to follow, and it gives us the tasks without any setup needed. You connect it to your system, and it handles new users, tasks, training, and onboarding smoothly. As someone handling compliance and InfoSec, I just need to understand tasks and vulnerabilities and work with the team to resolve them. Sprinto makes it really easy. I wasn't sure if we could manage compliance at all without it.

What do you dislike about the product?

NA

What problems is the product solving and how is that benefiting you?

I use Sprinto to manage compliance, reduce manual errors, and automate GRC tasks, minimizing the need for a large team. It streamlines access reviews, testing, onboarding, and more, making compliance documentation much easier.