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Excellent Support
What do you like best about the product?
Sprinto have had excellent service from start to finish. Our customer service / support person Devika has made the entire process seamless. She is quick, efficient and make things very simple
What do you dislike about the product?
I don't have any complaints about Sprinto or Devika - so far, the service has done everything that's on the box, and much more.
What problems is the product solving and how is that benefiting you?
Sprinto is helping us achieve our SOC compliance and ongoing monitoring of this. and will later help us with GDPR complaince.
Recommendations to others considering the product:
Sprinto takes all the pain out of setting up compliance for SOC and then achieving the compliance tick of approval. They are worth every penny
SOC II Type I Audit
What do you like best about the product?
The step-by-step approach and timeline made it very easy to ensure we were on track. Devika's consistency and guidance was very helpful, and made the process virtually painless.
What do you dislike about the product?
Some parts of the dashboard weren't intuitive and meant we had to reach out or wait for a sync with the Sprinto team before we could progress. Specifically, some of the custom evidence weren't clearly described, which made it hard to interpret what exactly we needed to produce.
What problems is the product solving and how is that benefiting you?
SOC II Type I and II audits - we've successfully prepared for and completed the Type I audit and are currently in the process for Type II. The extra credibility it provides our technology is incredibly valuable
Recommendations to others considering the product:
Ensure you ask questions and take notes, and the process will be entirely painless
Simple way to get compliance done
What do you like best about the product?
Customer Service. Ease of Setup and onboarding. Help with onboarding/audit.
What do you dislike about the product?
Nothing specific. Sorry i have to keep writing to get past minimum char limit.
What problems is the product solving and how is that benefiting you?
We are getting a Soc2 compliance done with help from Sprinto. They have made this process extremely simple and relatively quick.
Recommendations to others considering the product:
Sprinto is a great platform. My previous experience with SoC2 compliance was a DIY effort - this is enormously easier. The platform automates checks to IT and Cloud systems and makes the audit process almost trivial. The Customer Service is fantastic and guides us through the whole process. Sprinto has helped make introduction to auditors and legal folks (for help with GDPR) as and when required.
Fast certification trajectory with expert support
What do you like best about the product?
We have experienced great support during our certification process.
What do you dislike about the product?
Nothing that I can think of. I have had a great experience. The ISMS system is work in progress and they are improving it every day.
What problems is the product solving and how is that benefiting you?
Sprinto offers us a ISMS specialised for software companies. It helps us to maintain compliancy after certification.
User friendly and professional
What do you like best about the product?
Clear explanation, well structured and adequate help if necessary.
What do you dislike about the product?
There are no things I dislike about Sprinto.
What problems is the product solving and how is that benefiting you?
Implementing and reviewing security measures. Compliance.
Highly Recommended: Seamless execution
What do you like best about the product?
Easy to integrate.
Customer Focused.
Timely execution.
Customer Focused.
Timely execution.
What do you dislike about the product?
We would highly recommend Sprinto. Haven't faced any execution or process challenges.
What problems is the product solving and how is that benefiting you?
The primary use case was compliance. Sprinto's ability to automate processes for compliance helped us meet our goal before timelines.
Recommendations to others considering the product:
Easy and Quick to use
Fantastic Handholding by the Account Manager
Fantastic Handholding by the Account Manager
Excellent customer service
What do you like best about the product?
A structured process, Simple and clear documentation.
What do you dislike about the product?
Nothing specific, Overall we are happy with Sprinto.
What problems is the product solving and how is that benefiting you?
Archived ISO27001 in a few weeks.
Sprint to SOC2 with Sprinto
What do you like best about the product?
Onboarding with the Sprinto product and team was a breeze. We were fully supported throughout the entire process. Anytime I had a question about a policy or requirement, it was easy to find the solution within the product or with the Sprinto CS team.
I don't have to keep special calendars to manage staying on time with due dates for different items as I am reminded through the platform when things should be handled. Onboarding new team members is a breeze and keeps us compliant as we grow. Offboarding is equally as simple which we have unfortunately had to use, albeit less than the onboarding! Knowing that my team has accepted all policies, taken the required training, and has a secure device at all times is a big stress reliever for me. Busy work is out the window and we are compliant!
I don't have to keep special calendars to manage staying on time with due dates for different items as I am reminded through the platform when things should be handled. Onboarding new team members is a breeze and keeps us compliant as we grow. Offboarding is equally as simple which we have unfortunately had to use, albeit less than the onboarding! Knowing that my team has accepted all policies, taken the required training, and has a secure device at all times is a big stress reliever for me. Busy work is out the window and we are compliant!
What do you dislike about the product?
I have nothing to say about dislikes. I have had a superb experience with the Sprinto product.
What problems is the product solving and how is that benefiting you?
We were continuously confronted with our lack of SOC 2 Type 2 compliance. We implemented a number of laborious procedures to meet the general requirements of SOC 2 while not going all the way with certification. It was a mess for the team and for management. Sprinto not only solved that -- they made our auditors life super simple and we have passed without "any noted exceptions and therefore was issued with a “clean” audit opinion from SSF." -- Yes sir!
The team schedules regular calls to address any issue and are responsive over emails/DM.
What do you like best about the product?
The documentation for the actions are descriptive.
What do you dislike about the product?
The AWS EC2 servers alarm needs to be set for each time it auto-scales.
What problems is the product solving and how is that benefiting you?
We are going for ISO SOC2 audits and Sprinto's seems to be the best fit for this.
Sprinto made our compliance journey Really seamless
What do you like best about the product?
We got our SOC-2 Type 1 & ISO27001 compliance within a few weeks & are now working towards GDPR & HIPAA. At no point in time did we have to look up any compliance jargon, our success manager took care of all auditor conversations & made it feel like a truly painless process
What do you dislike about the product?
After thinking hard, I am not able to come up with anything, we had a seamless experience & it’s hard to criticize when a complex issue is addressed the way Sprinto does it.
What problems is the product solving and how is that benefiting you?
We wanted our customers to trust us with their information. Although we always followed the best standards, since we weren’t compliant it wasn't easy to show that to our prospects. We then realized the only way to solve this is would be by getting compliant with widely adopted frameworks like SOC-2 & ISO27001.
We tried doing this the manual way previously and it took us about 6 months to get things into place. When we learned this could be automated, this was a no-brainer & Sprinto exceeded expectations by getting us compliant in weeks!
We tried doing this the manual way previously and it took us about 6 months to get things into place. When we learned this could be automated, this was a no-brainer & Sprinto exceeded expectations by getting us compliant in weeks!
Recommendations to others considering the product:
This is a super-easy way to be compliance-ready from ISMS perspective for any organisation.
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