Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,471 reviews
from
External reviews are not included in the AWS star rating for the product.
Good for 1st Yr. Not sure about continuing with them for future
What do you like best about the product?
The platform is excellent. It does the work. We had an amazing first year with Sprinto. We got ISO 27001 / SOC2 / GDPR EU & UK / Austalian DPA / PIPEDA & CCPA Compliance. All our compliances were handled by Hemant Singh and Hemant is an amazing person when it comes to compliances and walking you through the platform. They have integrations with almost every cloud providers so there is very less manual effort that you have to take. We were compliant within the first 6 months. Being compliant takes a lot from the platform owners side too. So, if you are said that you will be compliant within 2 months, please see that Sprinto doesn't have to do much here. They will do everything that they can and if your luck is good, you will be assigned an excellend CSM like Hemant. The actual compliance would take much more time as it's you who have to still do thing but Sprinto has everything ready for you, from the training material to document templates. Literally everything. The cost is also amazing compared to other GRC tools like Vanta.
What do you dislike about the product?
Now coming to what I didn't like is the predatory pricing. Sprinto gave us an amazing deal for the first year. Now when it came to renewal, they did quote us 60% more which was unexpected. All of the work that happens is mostly in the first year. From next year onwards, all you have to do is manage the compliance yourself. You don't even need a CSM most of the times. It's actually the first year where Sprinto's team has to handhold you. So, actually, from second year onwards, Sprinto is just a software that you use. But, they still went ahead and did quote us a bomb. We somehow managed to get better rates but still we paid 30% more than 1 st year. But we also did get new frameworks added because we didn't see this cost rise ethical at all. So, we were sure that we needed more since we paid more
My major pain point is that even after agreeing to Sprinto's pricing, they just moved Hemant away from our project and assigned us a fresher to manage our compliance. So, they charged us more and even took away the best CSM that was assigned to us. Now, when we raised this issue with them asked for a new CSM, they just went ahead and forwarded our email to them. This whole thing has really made me sad and this is the only reason I am posting this review here and giving them 5 stars.
They cannot be increasing the price and providing sub standard services.
My major pain point is that even after agreeing to Sprinto's pricing, they just moved Hemant away from our project and assigned us a fresher to manage our compliance. So, they charged us more and even took away the best CSM that was assigned to us. Now, when we raised this issue with them asked for a new CSM, they just went ahead and forwarded our email to them. This whole thing has really made me sad and this is the only reason I am posting this review here and giving them 5 stars.
They cannot be increasing the price and providing sub standard services.
What problems is the product solving and how is that benefiting you?
Yes it is. Product is beautiful and it works amazing
Great SOC2 experience with Sprinto
What do you like best about the product?
Very helpful team. Leela Santosh guided us and helped us through whole process so everything was easy.
Also, Sprinto has great dashboard software with very well functioning integrations.
Also, Sprinto has great dashboard software with very well functioning integrations.
What do you dislike about the product?
I dont think there was anything to dislike here.
What problems is the product solving and how is that benefiting you?
It helps us create good practices for our organisation while the certification process goes on.
Achieving ISO 27001 Compliance with Ease: The Sprinto Experience
What do you like best about the product?
Sprinto is a very efficient compliance solution. The setup process is straightforward, allowing us to integrate seamlessly with our existing systems.
Sprinto supports multiple compliance frameworks and is really useful to generate all the required policies, which can be customized to meet our specific needs. For each framework, Sprinto offers integrated controls to easily ensure compliancy.
The dashboard provides a clear overview of tasks, deadlines, and overall compliance status, ensuring that we can tackle everything in due time. This has been instrumental in keeping our team on track and significantly reducing the stress associated with compliance deadlines.
I want to also highlight the exceptional customer support we received. Nandhini, in particular, went above and beyond in assisting us throughout the process. Her dedication and proactive approach were invaluable, especially during the audit phase, where her expertise and timely follow-ups made a noticeable difference in our experience.
Sprinto supports multiple compliance frameworks and is really useful to generate all the required policies, which can be customized to meet our specific needs. For each framework, Sprinto offers integrated controls to easily ensure compliancy.
The dashboard provides a clear overview of tasks, deadlines, and overall compliance status, ensuring that we can tackle everything in due time. This has been instrumental in keeping our team on track and significantly reducing the stress associated with compliance deadlines.
I want to also highlight the exceptional customer support we received. Nandhini, in particular, went above and beyond in assisting us throughout the process. Her dedication and proactive approach were invaluable, especially during the audit phase, where her expertise and timely follow-ups made a noticeable difference in our experience.
What do you dislike about the product?
Navigating through some sections can sometimes feel less intuitive, potentially slowing down our workflow as we search for specific features or information. This is not to say that the platform is difficult to use; far from it. However, refining these UX elements could make Sprinto an even more seamless tool, enhancing user satisfaction and operational efficiency.
What problems is the product solving and how is that benefiting you?
We started our compliance journey without any prior experience in this domain. Sprinto helped us a lot during the onboarding phase and to efficiently prepare and pass the audit.
One of the standout features of Sprinto is its ability to generate and customize security policies. This turned out to be a huge time saver for us. The dashboard provided by Sprinto has been very useful in keeping us on track. With a clear overview of our compliance status and upcoming deadlines, we've been able to stay organized and ensure that no critical task is overlooked.
One of the standout features of Sprinto is its ability to generate and customize security policies. This turned out to be a huge time saver for us. The dashboard provided by Sprinto has been very useful in keeping us on track. With a clear overview of our compliance status and upcoming deadlines, we've been able to stay organized and ensure that no critical task is overlooked.
Experience with Sprinto
What do you like best about the product?
Sprinto has a great support team and issues are quickly resolved. easy to set up and has good customer service.
What do you dislike about the product?
It took a bit of time to get a solution for the MFA setup.
What problems is the product solving and how is that benefiting you?
Mostly the security related issues.
Sprinto has allowed us to manage our SOC2 and ISO compliance in a very straight forward, easy manner
What do you like best about the product?
Dashboard, up-to-date monitoring and reminders, lets us stay on top of compliance issue, making audits much more smoother. Our main contactShivam Sharma has been excellent, very responsive and great follow-up
What do you dislike about the product?
We have contractors who supportAvasant. Some do not want to load the DrSpinto app, and thus we have to provide screen shots every 3 months. Hoping there might be an easier way to complete compliance for those non-employees
What problems is the product solving and how is that benefiting you?
To be (and stay) SOC2 and ISO compliance in an expedited way and by using the Sprinto toolsets, minimal impact on employees
Great experience with Sprinto
What do you like best about the product?
We really appreciated the Sprinto plateforme and tools monitoring our infrastructure and the prompt responses we got from support when it was required.
Our contact Radhika Saxena was more than helpful and knowledgable.
Our contact Radhika Saxena was more than helpful and knowledgable.
What do you dislike about the product?
Nothing that comes to my mind .
What problems is the product solving and how is that benefiting you?
Sprinto helps us getting ISO 27001 and SOC2 compliant
Sprinto: A Reliable Choice
What do you like best about the product?
Customer Support, Ease of Implementation, Ease of Integration
What do you dislike about the product?
Resolving MFA issues in Office 365 took longer than anticipated.
What problems is the product solving and how is that benefiting you?
Sprinto simplifies security compliance by providing centralized tools for streamlined processes, automated monitoring, and reporting. This enhances security, reduces risks, and facilitates the demonstration of compliance to stakeholders efficiently.
Intuitive dashboards put you in control of compliance journey
What do you like best about the product?
Sprinto's aggregation of compliance checks in one place helped our organization to plan and mitigate security issues in our infrastructure. Akshay Bhalotia was the representative from Sprinto and he guided us through any questions we had with ease and alacrity. We'll continue using Sprinto to manage our future compliance requirements and as a monitor for our security ecosystem.
What do you dislike about the product?
Sprinto recommended a third party for conducting a Vulnerability Assessment & Penetration Testing (VAPT) which was not up to the mark. The third party presented a substandard report with multiple spelling and grammatical mistakes.
What problems is the product solving and how is that benefiting you?
Sprinto is helping us on our Compliance journey where we aim to achieve GDPR & ISO 27k certification and get a SOC2 Type2 report. It centralizes all topics needed to work for compliance and helps to plan multiple compliance certifications simultaneously.
Great Support and Easy-to-Use Platform
What do you like best about the product?
The platform not only streamlines the certification process, saving countless hours, but it is also incredibly user-friendly, requiring minimal training to use effectively.
What do you dislike about the product?
Some items were not intuitive, however our CSM, Radhika was always quickly available to answer questions or to put us in touch with Sprinto's technical team.
What problems is the product solving and how is that benefiting you?
Platform to help with compliance.
Security Compliance with Sprinto
What do you like best about the product?
Comprehensive framework for SOC2 Type I/II.
One notable strength is Sprinto's dedicated Customer Success Manager. Our experience with Abir has been excellent.
One notable strength is Sprinto's dedicated Customer Success Manager. Our experience with Abir has been excellent.
What do you dislike about the product?
A noteworthy concern was the difficulty while setting up and using certain Sprinto integrations. We have found some integrations to be less straightforward.
What problems is the product solving and how is that benefiting you?
Sprinto is essential for addressing security compliance challenges, especially for SOC2 Type II certification. It provides a structured framework and user-friendly interface that helps our organization meet strict data protection, access control, and encryption requirements. This organized approach has greatly improved our audit preparedness and strengthened our compliance with security standards, giving us confidence and assurance.
showing 621 - 630