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Outstanding Experience with Sprinto
What do you like best about the product?
1.Ease of Integrations 2.Customer Support 3.Number of features
What do you dislike about the product?
Not much. Overall a good product with lots of integrations
What problems is the product solving and how is that benefiting you?
Helped solve Datagaps Information security, Security and Cloud Compliance
ISO 27001 License Review with Sprinto
What do you like best about the product?
They are really informative and helpful, and that what makes us (PT Finetiks Inovasi Indonesia) can get the license within 1-1.5 months after the Kickoff. Sprinto also keeps us updated with the pending works even after the license released. The navigation bar on the left side also simple and user-friendly. I often use Sprinto to remind my colleagues to follow the Data & Security procedures applied by Finetiks. Responsive CS team.
What do you dislike about the product?
It's not that I don't like it, but maybe this can be improvement point:
- Push notification through email for pending tasks should be enabled by default
- Push notification through email for pending tasks should be enabled by default
What problems is the product solving and how is that benefiting you?
To help us be secure and automate everything regarding compliance
Exceptional Service and even better platform
What do you like best about the product?
Seamless Integration: Integrating sprinto with our systems and technology was a few minutes job
Most user friendly interface: Their user interface is a no brainer. Even our non tech team members are able to use it without any guidance.
Expertise and knowledge: Though not much manual intervention required from sprinto team but whenever you need them they have prompt answers for all your queries.
Amazing Support: Their support team is very prompt and experienced.
Most user friendly interface: Their user interface is a no brainer. Even our non tech team members are able to use it without any guidance.
Expertise and knowledge: Though not much manual intervention required from sprinto team but whenever you need them they have prompt answers for all your queries.
Amazing Support: Their support team is very prompt and experienced.
What do you dislike about the product?
Well there is nothing to dislike about Sprinto
What problems is the product solving and how is that benefiting you?
Sprinto helped us in getting ISO 27001 and it is an important credentials to have when dealing with sensitive data.
Sprinto let's you sleep in peace
What do you like best about the product?
Easy to use platform with clear visibility of the progress and tasks required to get the certifications required.
What do you dislike about the product?
Nothing. I feel that the biggest value add in security compliance is getting the certifications without any hassle and that's exactly what Sprinto delivers
What problems is the product solving and how is that benefiting you?
It helped us get SOC2 type 2 certification without any hassle or too much investment from our side.
Our experience was smooth and pleasing.
What do you like best about the product?
Sprinto is very new-applicant friendly, they helped a lot and was very professional.
What do you dislike about the product?
So far we can't think of a downside. Hope we continue to have great service from them.
What problems is the product solving and how is that benefiting you?
They helped us enforced company policies and employee auditing.
fantastic auditing software-super easy to use
What do you like best about the product?
Ease of use, and the level of support by the sprinto consultants. Akshay Bhalotia, our onboarding specialist has been very helpful and very patient troubleshooting.
What do you dislike about the product?
some integrations with other 3rd party vendor
What problems is the product solving and how is that benefiting you?
providing additional compliance and process work flow
Outstanding service
What do you like best about the product?
Guru and his team made the process seemless. Their professionalis and attention to detail made it very easy to work with them.
What do you dislike about the product?
I can't think of a single thing i disliked.
What problems is the product solving and how is that benefiting you?
Assist with our documentation and processes.
Seamless and Quick
What do you like best about the product?
Ease of use. Ease of integration. Ease Of Implementation. Support
What do you dislike about the product?
Nothing at the moment to call out as something that i dislike.
What problems is the product solving and how is that benefiting you?
Sprinto Helped to implement the required controls for compliance with minimal work
Quick, thorough, and painless ISO27001 certification!
What do you like best about the product?
The visibility, assistance, and customer support we received through Sprinto secured us ISO27001 certification in the most streamlined and worry-free way possible.
What do you dislike about the product?
We would recommend Sprinto, with its seamless and rapid processes. Nothing to complain about!
What problems is the product solving and how is that benefiting you?
We’re grateful to get top quality security and privacy measures with minimal hassle or holdup. It’s been easy as 1,2,3!
Good for 1st Yr. Not sure about continuing with them for future
What do you like best about the product?
The platform is excellent. It does the work. We had an amazing first year with Sprinto. We got ISO 27001 / SOC2 / GDPR EU & UK / Austalian DPA / PIPEDA & CCPA Compliance. All our compliances were handled by Hemant Singh and Hemant is an amazing person when it comes to compliances and walking you through the platform. They have integrations with almost every cloud providers so there is very less manual effort that you have to take. We were compliant within the first 6 months. Being compliant takes a lot from the platform owners side too. So, if you are said that you will be compliant within 2 months, please see that Sprinto doesn't have to do much here. They will do everything that they can and if your luck is good, you will be assigned an excellend CSM like Hemant. The actual compliance would take much more time as it's you who have to still do thing but Sprinto has everything ready for you, from the training material to document templates. Literally everything. The cost is also amazing compared to other GRC tools like Vanta.
What do you dislike about the product?
Now coming to what I didn't like is the predatory pricing. Sprinto gave us an amazing deal for the first year. Now when it came to renewal, they did quote us 60% more which was unexpected. All of the work that happens is mostly in the first year. From next year onwards, all you have to do is manage the compliance yourself. You don't even need a CSM most of the times. It's actually the first year where Sprinto's team has to handhold you. So, actually, from second year onwards, Sprinto is just a software that you use. But, they still went ahead and did quote us a bomb. We somehow managed to get better rates but still we paid 30% more than 1 st year. But we also did get new frameworks added because we didn't see this cost rise ethical at all. So, we were sure that we needed more since we paid more
My major pain point is that even after agreeing to Sprinto's pricing, they just moved Hemant away from our project and assigned us a fresher to manage our compliance. So, they charged us more and even took away the best CSM that was assigned to us. Now, when we raised this issue with them asked for a new CSM, they just went ahead and forwarded our email to them. This whole thing has really made me sad and this is the only reason I am posting this review here and giving them 5 stars.
They cannot be increasing the price and providing sub standard services.
My major pain point is that even after agreeing to Sprinto's pricing, they just moved Hemant away from our project and assigned us a fresher to manage our compliance. So, they charged us more and even took away the best CSM that was assigned to us. Now, when we raised this issue with them asked for a new CSM, they just went ahead and forwarded our email to them. This whole thing has really made me sad and this is the only reason I am posting this review here and giving them 5 stars.
They cannot be increasing the price and providing sub standard services.
What problems is the product solving and how is that benefiting you?
Yes it is. Product is beautiful and it works amazing
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