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Pipefy

Pipefy

Reviews from AWS customer

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External reviews

227 reviews
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External reviews are not included in the AWS star rating for the product.


    RUBENS ERIC G.

A very easy and powerful App to keep your process flowing as designed.

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
The easiest way of customizing it, to adapt to your process needs.
Can feet to any kind of process, being very horizontal tool.
We can even verticalize it, using the portal feature, and have one big pilar of your business.
What do you dislike about the product?
Should be easier to integrate to other platforms, because you need to use a their part resource.
You should be used mainly on fast communication between people nowadays, if possible to integrate with WhatsApp, Telegran, and so on.
Also we should have more alternatives of creating and editing reports.
Many of those issues are being addressed, but not available now.
What problems is the product solving and how is that benefiting you?
To address the problem of human repetitive work.
We can easily use that App to assure the use of standard procedures, in other to have more accurate planned tasks.
Also decrease human erros, when you need to use different sheets filled all the time.
To capture information without erros, with public start forms are a must.
The possibility of work with database helps organize information, and use whenever you need.


    Magdalena B.

Pipefy experience

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
Simplicity of usage
Quick set up
Workflow easy to configure
Automations and conditionals available
What do you dislike about the product?
Automations are limited; if more complex functional features are needed, it involves additional development
What problems is the product solving and how is that benefiting you?
Not necessarily a problem solving, yet using it for the daily activities as per Client's requirements
Recommendations to others considering the product:
If you are looking for an easy to manage tool that will allow you and your team(s) effective work on tasks, this will be a great choice. Pipefy is investing time and effort on continuous development of new features, so the tool possibilities and range may still expand.


    Bruno A.

Very complete, yet, simple

  • August 04, 2020
  • Review provided by G2

What do you like best about the product?
The several combinations that it allows you to do, besides the awesome UI
What do you dislike about the product?
The Templating area could be a little bit more refined
What problems is the product solving and how is that benefiting you?
We use Pipefy to control all of our service desk tickets, and several of those have pretty detailed needs, and PIpefy helps us a lot with that


    Ingrid M.

User friendly

  • August 03, 2020
  • Review provided by G2

What do you like best about the product?
The view options, the live reports it can reproduce. We can show off all the work that is done during the recruitment process.
What do you dislike about the product?
The only struggle that I have is the time zone differences. There was a test done and my guest did not received the notification on time, I guess that is related to the time zones.
What problems is the product solving and how is that benefiting you?
I think it helped us to avoid loosing candidtes for not replying on time, I condier it will hep us to optimize the time in sending personalized responsed using canned responses.
Recommendations to others considering the product:
I think Pipefy is a grafic tool that may be implemented in different process, it will help not only to comply with your daily activites but it will also facilitate the training of new team memebers.


    Oil & Energy

Good tool to stablish processes but lack of advanced KPI analysis

  • August 02, 2020
  • Review provided by G2

What do you like best about the product?
What I like the most is how adaptable the software is to any type of work process.
What do you dislike about the product?
Pipefy lacks a feature to display what is being managed through graphs and dashboards.
What problems is the product solving and how is that benefiting you?
I am solving a problem related to onboarding of new customers. I could control all the phases of my process and also easily integrate with other softwares that were already being used in the company.


    Information Technology and Services

Made my processes smoother and easy to manage

  • July 31, 2020
  • Review provided by G2

What do you like best about the product?
The amount of personalisation and automations
Possibility of automations as poka-yokes to avoid any disturbance in the process
What do you dislike about the product?
Nothing that I disliked for now. Everything is fine by now.
What problems is the product solving and how is that benefiting you?
Processes drawing and implementation
Automations during the process to avoid future issues
Poka-yokes


    Law Practice

Simple and easy

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
Pipefy is easy and simple to use. It is also very versatile, so companies can benefit from it in many different processes.
What do you dislike about the product?
I would prefer if the automation settings were integrated to the pipes, instead of using a different menu. It would also be better if we could drag and drop fields (of phases and the initial form) to change their order.
What problems is the product solving and how is that benefiting you?
We have organized and simplified some of our expenditure processes and many of HR processes. Template emails provide a professional look, save time, and avoid mistakes, since the staff is no loger required to manually send individual emails in different phases of their processes.


    Plastics

Great Solution!!!

  • July 22, 2020
  • Review provided by G2

What do you like best about the product?
Pipefy turn our process clean and objective, it was a great tool on our daily basis process of our team
What do you dislike about the product?
At the moment, nothing at all............
What problems is the product solving and how is that benefiting you?
Purchase process, and sales funil process.


    Carolina F.

Pipefy is the most adaptable tool right now without the need of programming skills.

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
It's the tool you need to control any process that is currently missing an established process live. Also, how easily you can create automation rules by following a logic structure.
What do you dislike about the product?
Lack of graphs and dashboards. It could be a complement to the reports feature and avoid us needing to connect through Zapier.
What problems is the product solving and how is that benefiting you?
I'm implementing Pipefy to manage a communication process across teams. It involves a standard input (that we are solving through the Start form) and specific business rules being implemented throughout the process.


    Khyquer R.

Pipefy is simples and i can used it for resolve the most of problem in my organization.

  • July 14, 2020
  • Review provided by G2

What do you like best about the product?
Pipefy is simple and cheap. With him i can created a form for my app mobile.
What do you dislike about the product?
When i create a start form, a his part isn't in my language. Only that.
What problems is the product solving and how is that benefiting you?
To create a simple form to start my internals process.