 
                        AssemblyAI
AssemblyAIReviews from AWS customer
                            
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A better tool then OpenAI APIs
What do you like best about the product?
I loved the speed of the transcription and the token size. I was getting timeout errors in m applications despite much trouble shooting. But once I switched over, I was shocked by the speed!
What do you dislike about the product?
There was bot much helpful documentation on using AssemblyAI in swift projects. I've been having much trouble figuring out how to set up AssemblyAi with Web-sockets for streaming input and output.
What problems is the product solving and how is that benefiting you?
Its allowing me to reliably transcribe long form audio form sermon for Churches. Like mentioned earlier- the speed and audio length abilities are greater than other tools I've tried.
                        
                            Works where MSFT Copilot Does Not
What do you like best about the product?
It accurately transcribes and diarizes every single transcript I throw at it
What do you dislike about the product?
I think this is a fantastic solution, there's not many issues I have with it. Maybe if they improve the diarization algo, sometimes it merges speakers together
What problems is the product solving and how is that benefiting you?
It has made the process of transcribing my meeting audio so simple and straightforward. I have all of those transcription being fed to an Agentic RAG tool, which has unlocked crazy new business value for me. Retrieving intelligence and insights across all of my meetings, when my own brain can't remember it, seriously been a game changer.
                        
                            Accurate and reliable
What do you like best about the product?
Accurate transcription, reliable service and great prices. It is easy to integrate, easy to use, and full of valuable insights for your audio
What do you dislike about the product?
It only supports EU and US data residency. Regional self deployments would be great.
Moreover, for companies that deal with both text and audio data, it would be useful to have the same pii redaction and insights for both data types, but AssemblyAI only accepts audio inputs, forcing us to try and replicate their pii redaction on text data through other means, or skip their pii redaction and insights for sake of uniformity.
Moreover, for companies that deal with both text and audio data, it would be useful to have the same pii redaction and insights for both data types, but AssemblyAI only accepts audio inputs, forcing us to try and replicate their pii redaction on text data through other means, or skip their pii redaction and insights for sake of uniformity.
What problems is the product solving and how is that benefiting you?
Transcription of calls
                        
                            AssemblyAI: accurate transcriptions simple API to integrate advanced features fast and effective
What do you like best about the product?
AssemblyAI is one of the best choices for automatically transcribing and analyzing audio. It is very accurate, fast, and easy to use. It has many features and is perfect for developers, tech companies, and anyone who wants to manage large amounts of voice data automatically. With the API system, you can create your own software and customize it as you wish. I use the APIs with my own program in Python.
Strengths
Accuracy: among the best accuracy rates in the industry, with a very low Word Error Rate (WER) and consistent performance even on complex audio.
Speed: asynchronous transcription in less than 45 seconds and real-time with latency under 600 ms.
Developer experience: well-documented API, easy to integrate, with practical examples and effective technical support.
Versatility: suitable for both simple use cases (webinar transcription, meetings, podcasts) and complex workflows (sentiment analysis, entity extraction, content moderation).
Accessibility: competitive pay-as-you-go pricing, with no hidden costs.
Strengths
Accuracy: among the best accuracy rates in the industry, with a very low Word Error Rate (WER) and consistent performance even on complex audio.
Speed: asynchronous transcription in less than 45 seconds and real-time with latency under 600 ms.
Developer experience: well-documented API, easy to integrate, with practical examples and effective technical support.
Versatility: suitable for both simple use cases (webinar transcription, meetings, podcasts) and complex workflows (sentiment analysis, entity extraction, content moderation).
Accessibility: competitive pay-as-you-go pricing, with no hidden costs.
What do you dislike about the product?
I can't say I've found any problems with the system. Excellent and reliable. The best.
What problems is the product solving and how is that benefiting you?
Audio transcriptions
                        
                            Excellent support. Low cost.
What do you like best about the product?
Excellent documentation and responsive support that will help you resolve any issues with using the API.
Multiple language support and automatic detection. The ability to upload files directly to their server, which makes it faster than saving them to third-party services.
You pay for usage instead of a subscription, which is very nice.
Multiple language support and automatic detection. The ability to upload files directly to their server, which makes it faster than saving them to third-party services.
You pay for usage instead of a subscription, which is very nice.
What do you dislike about the product?
During my time using the service, I haven't found much that I dislike. The main my issue is that I would like to see support for video files from services such as YouTube directly via a link. Currently, I have to use third-party services to download and process videos from YouTube before sending them to AssamblyAI.
What problems is the product solving and how is that benefiting you?
I am a mobile and web application developer.
My applications are based on converting video or audio files into text. Therefore, AssamblyAI fully covers all the functionality of my applications.
                        
                            My applications are based on converting video or audio files into text. Therefore, AssamblyAI fully covers all the functionality of my applications.
Great tool, better than most available out there.
What do you like best about the product?
The ability to identify speakers and get a detailed time stamp based division.
What do you dislike about the product?
The segmentation of dialogues is a little rusty with associating the right speaker.
What problems is the product solving and how is that benefiting you?
Helps with my translation workflow.
                        
                            Easy and accurate way to implement transcription in your software
What do you like best about the product?
It’s easy to implement and delivers great value for money. The way the API is designed is excellent!
What do you dislike about the product?
I think the delay with some large transcriptions is a downside, but so far it hasn’t affected my users much.
What problems is the product solving and how is that benefiting you?
Need to have the meeting document recorded to identify the key points of the projects.
                        
                            Excellent advanced tool, but simple to use
What do you like best about the product?
...is a very comprehensive tool that not only allows for a very accurate transcription of the text, but also includes punctuation. It also has several features such as speaker recognition. Very satisfied
What do you dislike about the product?
I have nothing to report that I don't like at the moment.
What problems is the product solving and how is that benefiting you?
I have integrated into an automation the transcription of my voice notes to create tasks in my to-do list and another automation that transcribes the audio from a Telegram chat with a client to record them in the project notes on Trello.
                        
                            Affordable and Easy-to-Integrate Transcription Service
What do you like best about the product?
I'm impressed with AssemblyAI's transcription service due to its reasonable pricing. For transcribing 243 hours of audio, I paid only $68. In comparison, Google's Chirp_2 model cost $47 for just 35 hours, which would have totaled $326 for the same 243 hours.
Additional benefits include the ability to separate text by different speakers (English only) and automatic language detection. The API is straightforward to use and was easy to integrate into both Flutter and .NET Core Web applications.
Overall, I'm satisfied with the service and plan to continue using it.
Additional benefits include the ability to separate text by different speakers (English only) and automatic language detection. The API is straightforward to use and was easy to integrate into both Flutter and .NET Core Web applications.
Overall, I'm satisfied with the service and plan to continue using it.
What do you dislike about the product?
There are some aspects I'd like to see improved. The API response contains too many unnecessary fields that I don't need, which increases loading times. I would also appreciate faster speech-to-text processing speeds and an increase in the maximum duration limit beyond the current 10-hour restriction. Additionally, the slam-1 model only works with English text, and I would like to see this model become internationalized to support multiple languages.
What problems is the product solving and how is that benefiting you?
AssemblyAI enables me to efficiently convert large volumes of audio data into text, which is highly beneficial for both educational purposes and note-taking.
                        
                            Powerful and Accurate Speech-to-Text API
What do you like best about the product?
I love how AssemblyAI delivers outstanding transcription accuracy even on noisy or low-quality audio. The SDKs, documentation and code samples made integration into our codebase very easy and almost instantaneous. On top of all that, features like custom vocabulary tuning, topic detection, and sentiment analysis mean I can rely on a single platform for everything from basic transcripts to deep audio insights.
What do you dislike about the product?
Occasionally the API struggles with heavy accents or extremely fast speech, leading to minor mis-transcriptions that require manual correction
What problems is the product solving and how is that benefiting you?
AssemblyAI makes it possible to transcribe audio that other services struggle with, such as recordings with heavy accents, background noise or low volume. By delivering clean, accurate text from these challenging files, it eliminates the need for manual corrections and keeps our workflows moving smoothly.
                        
                            
                    
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