Very Impressive Product! Customer-centric organisation.
Local Measure was the easiest to integrate of all the solutions we looked at, and the resourcing was exceptional. After we reached out to them, they gathered the requirements and within a span of two or three days we had a solution.
Post-implementation support can be exhausting. With Engage for Amazon Connect, there was no need to repeat training, everything was recorded so agents could refresh easily if needed.
From creation of a new agent until when they start servicing a customer, it used to take 4–7 days. Now it’s 1–2 days max.
Thank you Local Measure Team!
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